Note fondée sur 133 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The pictures online of this hotel are misleading. The room we stayed in looked nothing like it did online and we feel like we were scammed by this place.
There was black mold in the bathroom and the was a weird substance in the air conditioner.
We slept in our car because the smell was overwhelmingly strong and we checked out after our first night there even though we booked it for 3 nights.
When we attempted to check out the hotel manager tried to bribe us into not making a negative review and insulted us when we told him that we wanted to check out.
We came to seaside with our 2 year old and had to sleep in the car on friday night because of the mold and insects.
We couldnt be more disappointed with this experience.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Mary, Gestion de l’hôtel
Dear Katherine. Thank you for your time to write this review, We apologize for this bed experience. Your remarks are well noted and We personally will make every effort to remove all shortcoming as soon as possible. We will try the next time to be more than expected.
par un voyageur
Publié le 27 août 2024 sur Hotels
Fantastic stay. Loved the cozy hands on approach of the owners. It made it feel very family friendly and safe. Room was adorable and very clean! Our kids loved it and so did we. Room had keurig with k cups, good sized fridge and microwave. Rain style shower head was a nice touch. About a block from the boardwalk and had a small grocery/convince store at the end of the street. I plan to come again!
Commentaires de Gestion de l’hôtel
28 août 2024 par GM, Gestion de l’hôtel
Dear Stephanie,Thank you for your glowing review! We're thrilled to know your family enjoyed our cozy atmosphere, convenient amenities, and close proximity to the boardwalk. It's wonderful to hear that you felt both safe and comfortable during your stay. We look forward to welcoming you back to the Seaside Sands Hotel in the future!Warm Regards,Hotel Management
par un voyageur
A long weekend stay!
Publié le 27 août 2024 sur HotelsFrom the outside of the Inn you would not know how nice the rooms are. You are one block from the board walk and the beach. The rooms are very clean and cozy! The beds are very comfortable. There is parking on site. For me it is a nice place to stay for a long weekend.
Commentaires de Gestion de l’hôtel
27 août 2024 par GM, Gestion de l’hôtel
Dear Cheryl,Thank you for your glowing review! We're thrilled to hear that you enjoyed your long weekend at Seaside Sands Hotel. Your kind words regarding our clean, cozy rooms and comfortable beds truly warm our hearts. We always strive to provide a relaxing haven just steps away from the beach. We look forward to welcoming you back for another wonderful stay!Warm Regards,Hotel Management
par un voyageur
Publié le 23 août 2024 sur Expedia
Had to pay 10.00 to park and if you left and came back it was another 10.00 .
Beware the glass shower doors. One was missing and the one there was very unstable on rollers.
But was close to beach and comfortable.
Commentaires de Gestion de l’hôtel
24 août 2024 par GM, Gestion de l’hôtel
Dear Lee,Thank you for taking the time to share your experience at Seaside Sands Hotel. We're glad to hear you appreciated our beach proximity and comfortable setting. We deeply regret any inconvenience caused by the parking charges and shower door issue. Your feedback is invaluable and we'll take it on board to improve our services. We hope to welcome you back for a more seamless stay in the future.Warm Regards,Hotel Management
par un voyageur
Publié le 20 août 2024
Staff and owners were great and very nice
Commentaires de Gestion de l’hôtel
21 août 2024 par GM, Gestion de l’hôtel
Dear Aaron,Thank you for your wonderful review and the 5-star rating. We're thrilled to hear your positive feedback about our staff and owners at Seaside Sands Hotel. It's heartening to know that we could make your stay enjoyable. We look forward to welcoming you back for another great experience soon. Warm Regards,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Victoria,Thank you for your perfect rating. We're glad you chose our hotel for your stay. As we continually strive for excellence, we'd love to hear more about your experience. Your feedback will help us serve you better in the future. We hope to welcome you back soon. Warm regards,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
Everyone there was very nice if you need something they came right away
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Bertha,Thank you for your wonderful 5-star review! We're thrilled to hear that our staff made a positive impression with their prompt service. Your kind words are a testament to our commitment to guest satisfaction. We look forward to welcoming you back to our hotel in the near future.Warm regards,Hotel Management
par un voyageur
Publié le 17 août 2024 sur Expedia
Friendly
Commentaires de Gestion de l’hôtel
18 août 2024 par GM, Gestion de l’hôtel
Dear Elaine,Thank you for taking the time to leave us a 4-star review. We're delighted to hear that you found our team friendly! At our hotel, we strive to provide a warm and welcoming environment for all our guests. We hope to welcome you back for another pleasant stay soon. Warm regards,Hotel Management
par un voyageur
Publié le 10 août 2024 sur Expedia
Traveled with family. Receptionist was very nice and accommodating. The hotel itself is dirty. The carpet the walls the floors need a deep cleaning. Floor had dirt like they weren’t even cacúmenes and mopped. The aire conditioned vents were dirty and bathroom vent did not work. It is a convenient location and offers limited parking.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Yezenia, Thank you for sharing your experience. We appreciate your kind words about our receptionist and the convenience of our location. We're sorry to hear about the cleanliness issue you encountered. Your feedback is crucial for us to improve our services and facilities. Rest assured, we'll take immediate steps to address these concerns. We hope to have another chance to serve you better in the future.Warm regards,Hotel Management
par un voyageur
Publié le 8 août 2024 sur Expedia
Stayed for 2 nights and would never stay here again. Staff was polite but not helpful. My mattress did not have a cover on it. I asked for one within 5 minutes of checking in. I was told 30 mins. Never came. Went to the office several times and finally got it after complaining at 9pm that i could not put my kids to bed. The floor in the room was dirty, did not look like it was swept or mopped. The towels had stains on them. I always bring my own so it was not an issue but disgusting to look at. There is no elevator which sucked having 2 toddlers and being on the 3rd floor. The surrounding area was nice very close to boardwalk and rides.
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
Dear Denise Patricia, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay. We value your comments as they help us improve our services and facilities. Rest assured, we will address the issues you have raised promptly. We hope to have the opportunity to serve you better in the future.Warm regards,Hotel Management
