Note fondée sur 1 515 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 mai 2024 par Chryshell, Gestion de l’hôtel
Thank you so much, Sylvie; we're glad you enjoyed your visit!
par un voyageur
Publié le 16 mai 2023 sur Expedia
Notre chambre n’était pas disponible mais les personnes à la réception ont été vraiment serviables. Par contre, cet hôtel a vraiment besoin de rajeunissement.
Commentaires de Gestion de l’hôtel
17 mai 2023 par Kelsey, Gestion de l’hôtel
Diane, thanks for providing your feedback, and we're so glad we made such a favorable impression with our helpful service. We continue to make improvements to our guest rooms and common areas, and we hope to have you visit us again so that we can showcase some of the enhancements.
par un voyageur
Publié le 24 nov. 2024
No comment
Commentaires de Gestion de l’hôtel
26 nov. 2024 par Kelsey, Gestion de l’hôtel
We’re pleased you had a 5 out of 5 experience and we hope you come back soon. Thank you, Diana!
par un voyageur
Publié le 10 nov. 2024
Great view, close to everything
Commentaires de Gestion de l’hôtel
13 nov. 2024 par Amber, Gestion de l’hôtel
That our beautiful views and central location helped make your visit a happy one is great to hear. We appreciate your feedback and we hope you return for another stellar stay in the future! Thank you, Caryn!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Chryshell, Gestion de l’hôtel
Thanks for the stellar rating, Kristin. We hope you come back for another excellent stay in the future!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
It's always a pleasure staying at this hotel. The front desk staff are incredibly friendly, the pool is great, and the view is absolutely unmatched.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kelsey, Gestion de l’hôtel
It was our pleasure to welcome you; thank you for visiting and for sharing your thoughtful feedback. That our happy staff, fun pool facilities, and beautiful oceanfront property helped make your stay a happy one is great to hear. We hope you return to enjoy our unmatched views in the future! Thank you, Yu!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Our room had a large gap around the door, the dumpster was right in front of the door, and the toilet ran continually.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Kelsey, Gestion de l’hôtel
Thank you for choosing us and for sharing your valuable feedback, Beverly. We are disappointed to learn of the functionality issues you experienced while you were with us. If we missed the chance to address these concerns while you were here, we earnestly apologize. We hope you return in the future so that we can make certain you have a fun and functional stay. Should anything require attention, please feel welcome to contact us and we will promptly explore solutions. Thanks again!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Our stay was good until it came night time and the people above us sound like elephants walking and their animals running the track like they’re on a race, track and loud, throughout the night. So needless to say we didn’t sleep very well. The staff was great!!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Kelsey, Gestion de l’hôtel
Thank you for sharing the details of your experience with us. While our team is pleased that your stay was a happy one for the most part, we are saddened to learn of the unwelcome noise that disrupted your rest. If we didn’t have the opportunity to enforce our quiet hours and address your concerns we apologize. We hope you return and give us another chance to make certain you have a more peaceful visit. Should anything require attention while you’re with us, please do not hesitate to reach out and a member of staff will promptly seek resolution. Thank you, Shelley!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Mallary, Gestion de l’hôtel
Thanks for your stay and for sharing your rating, Jacob. We appreciate your feedback and we hope we have the chance to earn your 10/10 impression in the future!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Property was a bit dated, but very clean and staff was wonderful! Would gladly stay again!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Chryshell, Gestion de l’hôtel
Thank you for your cheerful comments, Valery. We are delighted you had a 5/5 experience and would be delighted to welcome you back! We hope you return soon!
