Note fondée sur 894 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Holiday Inn Express Monterey Bay Seaside Staff, Gestion de l’hôtel
Yann,Thank you for the 8/10 rating. Safe Travels.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Piscine et spa ferme
430$ dollar pour un hotel qui a l’air d’un motel de village
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Holiday Inn Express MB-Seaside Staff, Gestion de l’hôtel
Oscar,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay with us.We understand your frustration with the pool and spa being closed during your visit. Unfortunately, this closure was due to unforeseen circumstances, and we prioritized the safety of our guests. We regret that this information was not communicated to you prior to your arrival.We are also sorry to hear that the appearance of our hotel did not meet your expectations. We are continuously working to update and maintain our facilities, and your comments will help us prioritize our efforts. We understand that you felt the cost of your stay did not reflect the value you received, and we apologize for any disappointment this caused.Your feedback is invaluable to us, and we will use it to improve our services and facilities. If you would consider giving us another chance, we would love the opportunity to provide you with a better experience.
par un voyageur
Publié le 9 août 2023 sur Expedia
No
Commentaires de Gestion de l’hôtel
11 août 2023 par The Holiday Inn Express Monterey Bay Staff, Gestion de l’hôtel
Julie,We appreciate your feedback as this helps us understand the areas we need to strive for improvement. Once again, I sincerely apologize and I hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Great place and people
Commentaires de Gestion de l’hôtel
28 juill. 2023 par The Holiday Inn Express Monterey Bay Staff, Gestion de l’hôtel
Martin,We're thrilled you enjoyed our excellent service, dedication to cleanliness, and all the comfort we offer. Hosting your stay was a pleasure, so please return to Holiday Inn Express Monterey-Bay Seaside soon for another five-star visit.
par un voyageur
Publié le 18 juin 2023 sur Expedia
Bel hôtel, propreté, bonne grandeur de chambre, lit confo, mais la toilette coulait et se faisait un remplissage toutes les 15 minutes. Après une nuit a l'entendre se remplir, nijs avons réussi à passer une deuxième nuit tranquille en bloquant la flotte avec un fil de recharge de téléphone. Nous avons passé hne très bonne nuit.
Commentaires de Gestion de l’hôtel
18 juin 2023 par The Holiday Inn Express Monterey Bay Staff, Gestion de l’hôtel
Carole,Clean accommodations and attentive service are the names of the game at Holiday Inn Express Monterey-Bay Seaside, so we're thrilled to know that you experienced that during your visit. Please come back and see us again soon.
par un voyageur
Publié le 28 déc. 2022 sur Expedia
Merci
Commentaires de Gestion de l’hôtel
28 déc. 2022 par The Holiday Inn Express Monterey Bay Staff, Gestion de l’hôtel
Karine,On behalf us all of us at the Holiday Inn Express Monterey Bay, we would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience. We hope to see you again!
par un voyageur
Publié le 30 sept. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Holiday Inn Express MB-Seaside Staff, Gestion de l’hôtel
Felistus,Thank you for the 4/5 review! We appreciate your feedback and hope to welcome you back for an even better experience in the future!
par un voyageur
Publié le 14 août 2024 sur Hotels
Las habitaciones se encuentran independientes de lobby y restaurante y hay mucho indigente alrededor.
Commentaires de Gestion de l’hôtel
21 août 2024 par Holiday Inn Express Monterey Bay Seaside Staff, Gestion de l’hôtel
Luisa Paula,Thank you for taking the time to share your feedback. We understand your concerns about the room layout and the surrounding area. Our rooms are indeed separate from the lobby. We are aware of the presence of homeless individuals in the vicinity and are committed to working with local resources to address this issue. Our team is dedicated to ensuring a safe and pleasant environment for all our guests.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
The hotel was very comfortable! Easy parking and in a very nice place
Commentaires de Gestion de l’hôtel
21 août 2024 par Holiday Inn Express Monterey Bay Seaside Staff, Gestion de l’hôtel
Francesca,Thank you for your kind review! We’re thrilled to hear that you found our hotel comfortable and appreciated the easy parking and our location.We hope to have the pleasure of welcoming you back in the future!
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Holiday Inn Express Monterey Bay Seaside Staff, Gestion de l’hôtel
Rose,Thank you so much for your perfect rating! We’re thrilled to hear that you had a great experience with us. If there’s anything specific you’d like to share or if you have any suggestions for us, we’d love to hear from you.We look forward to welcoming you back soon!
