Note fondée sur 835 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de CHARLOTTE

Publié le 31 oct. 2024
Commentaires de Gestion de l’hôtel
7 nov. 2024 par Customer Service, Gestion de l’hôtel
Tim, we're thrilled to know you enjoyed your stay at Embassy Suites Seattle Bellevue. We look forward to welcoming you back in the future!
5 sur 5
par un voyageur

Publié le 6 oct. 2024
Beautiful property…
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Customer Service, Gestion de l’hôtel
Marti, we’re delighted you loved your experience at Embassy Suites Seattle Bellevue. Your feedback is truly appreciated, and we hope to welcome you back soon!
4 sur 5
par un voyageur

Publié le 6 août 2024 sur Expedia
There’s a charge for overnight parking that I was not made aware of. I saw the charge on my credit card statement. It is fine, I just wish that I was told at check-in. Overall I would stay here with my family(two young children) again.
Commentaires de Gestion de l’hôtel
8 août 2024 par Customer Service, Gestion de l’hôtel
Wing Shan Winnie, thank you for choosing Embassy Suites Seattle Bellevue for your stay. The feedback regarding your experience is greatly valued, especially your notes on parking charges. We are pleased that you and your family enjoyed your stay and look forward to welcoming you back.
4 sur 5
par un voyageur

Publié le 2 août 2024 sur Expedia
Thanks
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Service, Gestion de l’hôtel
Jason, thank you for staying with us at Embassy Suites Seattle Bellevue. We're glad you had a pleasant experience and look forward to your next visit!
5 sur 5
par un voyageur de Glenwood Landing

Publié le 1 août 2024 sur Expedia
Perfect location for our Seattle vacation. We loved the 5:30 -7 snacks in the lobby and the fun atmosphere of the hotel.
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Service, Gestion de l’hôtel
Susan, it’s wonderful to hear you had a great time at Embassy Suites Seattle Bellevue. The team is delighted you enjoyed the evening snacks and the lively ambiance. We look forward to welcoming you back soon!
4 sur 5
par un voyageur

Publié le 1 août 2024 sur Expedia
Was a great hotel for family
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Service, Gestion de l’hôtel
Ismini, thank you for staying with us at Embassy Suites Seattle Bellevue. We're thrilled to hear our hotel was a great choice for your family. We hope to welcome you back soon!
5 sur 5
par un voyageur de Seattle

Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 août 2024 par Customer Service, Gestion de l’hôtel
Elizabeth, thank you for staying with us at Embassy Suites Seattle Bellevue. We’re delighted to know you had a great experience. We look forward to welcoming you back soon!
3 sur 5
par un voyageur de Valencia

Publié le 31 juill. 2024 sur Expedia
Everything was great with the room and breakfast, but we never could get housekeeping to clean our room over the 3 night stay. The first morning the staff started to clean but left the room mid way and left our sleeping pillows on the floor, trash full and they never came back. We thought maybe we needed to up the tip, so we did that. But when we left early morning and came back at night housekeeping never came and never cleaned the room. We called the front desk and asked what happened and they apologized but no offer to clean the room. We got a trash bag full of clean towels and was pretty much SOL.
Commentaires de Gestion de l’hôtel
1 août 2024 par Customer Service, Gestion de l’hôtel
Jimmy, thank you for sharing your experience. It's pleasing to know that you enjoyed the room and breakfast. We're concerned about the housekeeping challenges you faced and your feedback will be reviewed to help improve our services. We appreciate your understanding and hope that future stays will be more to your satisfaction.
5 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Customer Service, Gestion de l’hôtel
Debbie, thank you for staying with us at Embassy Suites Seattle Bellevue. We're thrilled you enjoyed your experience. We look forward to welcoming you back in the future!
2 sur 5
par un voyageur

Publié le 29 juill. 2024 sur Expedia
They charge to park in their own parking lot. The charges to bring an extra blanket. The mattress on the pull out bed was so thin as to be non-existent and painful to sleep on. We had to purchase a mattress topper to make it tolerable. The towels were like sandpaper, and you had to pay for wifi
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Customer Service, Gestion de l’hôtel
Daniel, it is regrettable that several aspects of your stay did not meet expectations. Your feedback regarding various charges and room amenities will be reviewed by our team for future improvement. The aim is always to provide a comfortable experience for all guests. Thank you for sharing your thoughts.