Ratings based on 909 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller from Toronto

Posted Aug. 23, 2024 on Expedia
Not inspiring
Comment from Hotel Management
Aug. 23, 2024 by Zebidiah Ray , Hotel Management
Hello Stephen! I'm sorry you were disappointed in your stay. We hope you give us another chance down the road. Please contact us if there's anything specific we can assist with.
2 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
Tv in the room didn’t turn on. No parking. No coffee in the room.
Comment from Hotel Management
Aug. 23, 2024 by Zebidiah Ray , Hotel Management
Hello Greg! I'm sorry you were disappointed in your stay. We hope you give us another chance down the road. Please contact us if there's anything specific we can assist with.
5 out of 5
by A traveller

Family reunion

Posted Aug. 21, 2024 on Hotels
My brother, Daughter and I had a wonderful stay at the Graduate. We found it to be extremely convenient to the rail service which we took to and from the airport. Also, the restaurant upstairs was a great place for our family (from Seattle) to gather with us. Will stay here again if the need arises.
Comment from Hotel Management
Aug. 21, 2024 by Zebidiah Ray , Hotel Management
Hello Mari anne! Thank you very much for staying with us and for the expansive review. I'm happy you enjoyed your stay overall and appreciated the vibe we offer. Thanks again! We hope to see you again soon!
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
We loved the vibe here. Cool decor, great views from the rooftop, and right next to the train station. U District had a few cute stores nearby, casual eats, and was convenient to Freemont and Gasworks Park to the right. Going South on the train we could easily get to Capital Hill or Downtown within 25 minutes. A bit far out but you can beat the price. And the rooms were big!
Comment from Hotel Management
Aug. 20, 2024 by Tommy, Asst Front Office Manager, Hotel Management
Hello Wendy! Thank you very much for staying with us and for this wonderful review. I'm so glad you enjoyed our unique property and all the area offers, as well. Hope to see you again soon!
4 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Loved the character and quirkiness of the rooms. Upon arrival our TV didn’t work so the host was very gracious and moved us to another room. Comfy seating, the ability to open a window, and decent bath facilities were appreciated, and LOVED the rooftop views from the restaurant. Also loved that so much was kept original to the building vs. being heavily modernized. In-room dining options were non-existent, however, and made it difficult to eat on a budget. No fridge or microwave, and no coffeemaker. The electric teapot and instant coffee was okay, but didn’t go with the otherwise cozy, comfy, relaxing vibe we were in need of. Neat place, though, and fun if one knows what to expect.
Comment from Hotel Management
Aug. 20, 2024 by Tommy, Front Office Manager, Hotel Management
Hello Cindy! Thank you very much for staying with us and for the expansive review. I'm happy you enjoyed your stay overall and appreciated the vibe we offer. We'll look into your ideas for improvement; refrigerators are available by request as well.Thanks again! We hope to see you again soon!
3 out of 5
by A traveller

Missing Bottle of Wine!!!

Posted Aug. 19, 2024 on Hotels
I loved the student vibe in the hotel decor; the bed was comfortable, and the breakfast restaurant fare excellent, but as a hotels.com gold member, I should have received a free bottle of wine. I had to ask about it, and when I did, I was told their wine was “backlogged” and they didn’t have any for us. How could this be? False advertising and extremely off putting.
Comment from Hotel Management
Aug. 19, 2024 by Zebidiah Ray , Hotel Management
Hello Ann! I'm sorry you were disappointed by the parking charges. In the future maybe we will explore other options for guests. We will take care of the water pressure issue for sure -- thanks for pointing this out. I hope you give us another chance down the road and wish you all the best
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Cool design and great coffee. Fab view from room. Loved the rooftop.
Comment from Hotel Management
Aug. 19, 2024 by zebidiah ray , Hotel Management
Thank you for being a guest at the Graduate Hotel! We appreciate the feedback and we will look forward to welcoming you back in the future! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
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Comment from Hotel Management
Aug. 18, 2024 by Zebidiah Ray, Hotel Management
Thank you for being a guest at the Graduate Hotel! We appreciate the feedback and we will look forward to welcoming you back in the future! Please feel free to reach out to me below, if you may need any further assistance! I would be happy to help!
2 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Tommy, Asst. Front Office Manager, Hotel Management
Hello Michael! I'm sorry you were disappointed in your stay. We hope you give us another chance down the road. Please contact us if there's anything specific we can assist with.
5 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Tommy, Asst. Front Office Manager, Hotel Management
Thanks so much for staying with us and the high score! We hope to see you again soon.