Note fondée sur 427 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cool but odd town
Publié le 24 sept. 2024 sur HotelsVery quaint cool place. Hotel was perfect, if you have never been to Ballard you should do your research. Cool but a bit of a sleepy town at night. Probably better in summer months. Immediate surroundings seem sketchy but then again it’s a water town.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Daniel, Gestion de l’hôtel
Hey John.If you come by during the weekend, the street is pretty active. I suggest you come and visit us again during a Friday or Saturday, to get the full experience of Ballard.We are glad it was an enjoyable stay.Thanks again John.
par un voyageur de Seattle
Publié le 20 sept. 2024 sur Expedia
Front desk staff was on a personal call and was annoyed when I checked in. I had to remind her of my VIP status. Poor service.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Daniel, Gestion de l’hôtel
Hello Sandra.I'm sorry to hear about that issue you had with our staff. I have spoken to the person that you dealt with and the behavior has been corrected.I really hope the rest of your stay was enjoyable.I promise that this issue will not occur again.We hope to see you again next time you visit Ballard.Thanks Sandra
par un voyageur de Seattle
Publié le 17 sept. 2024 sur Expedia
Great location but, lots of noise and activity on the street the night I stayed.
Fabulous staff!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Daniel, Gestion de l’hôtel
Hey Rebecca.Glad to hear that you enjoyed our hotel and staff.The area does get pretty busy on the weekends so it gets a little loud, but we are happy to hear that everything else was enjoyable.We will see you next time.Thanks again
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Adequate, clean, pretty, could use a concession stand
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Daniel, Gestion de l’hôtel
Hi Angela.Thank you for your review. We are happy you enjoyed our property.We are working on getting a suite shop here at the hotel for our guests.Hopefully we have it up and running for your next stay.Thank you again.
par un voyageur de Bozeman
Publié le 5 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Daniel, Gestion de l’hôtel
Thanks Anthony
par un voyageur
Great location
Publié le 4 sept. 2024 sur HotelsExcellent bed, excellent location. #40 bus is straight shot to Space Needle and Downtown. Lots of bars znd restaurants nearby. Hotel allows use of Olympic Atletic Center next door.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Daniel, Gestion de l’hôtel
Thank you for your feedback.We are glad you enjoyed the city and especially our little enclave here in Ballard.We hope to see you again, next time you visit Seattle.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
This was a beautiful hotel. Gorgeous. Bathroom was amazing. Bed was comfortable. Amazing restaurants all around the area. Every single staff member I spoke to was fantastic.
Also there were bodily fluid stains all over the couch as well as someone’s black thong in a drawer. And some of the stains were on pillows with zippers. I got a 10% discount, which… fine, but I spent much more than 10% of my trip sanitizing the room and covering up the couch. I didn’t feel like switching to another room would have been actually cleaner, just that the stains might have been hidden.
For the price, that’s absurd.
But everything else was so great, that I might consider staying there again. Which is really really saying something.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
One ice machine in the building, it was broken.
Advertised spa services were not included, but rather there was a spa and gym in the building theough a locked door you could pay per service. It was crowded due to all of the members of the public having access too.
Hot tub was fine, but no swimming pool access (lane swim only by reservation with the spa).
Room had no microwave to reheat food.
No breakfast, the hotel openly tells you you can go to a restaurant as if that were a benefit.
Minor stains in the carpet.
Balcony was barely large enough to stand on, no seating. View was of the building across the street.
Ended up spending my last vacation night at a Motel 8 and had better amenities for half the price.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Nice place right in walkable downtown Ballard.
The VIP status did not actually provide any free parking for Expedia guests.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Daniel, Gestion de l’hôtel
Hi Micheal.We are glad you enjoyed your stay here at the Hotel Ballard and the surrounding neighborhood.Sorry for the mix up but we do now honor the VIP status for Expedia guests.Thanks for staying with us and we hope to see on your next trip.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Matt, Gestion de l’hôtel
Thank you for your positive review!
