Note fondée sur 417 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Matt, Gestion de l’hôtel
Thank you for your positive review!
par un voyageur
No maintenance personnel after sunset.
Publié le 11 août 2024 sur HotelsThe hotel and room was excellent, however, we had an issue with a clogged toilet and the hotel doesn’t have a house keeping or maintenance person after specific time. we called the front desk to request a person to unclogged the toilet and no one was available except the front desk person. I asked him to give me the plunger so I can unclog it myself, which he was not able to find one. I had to get up around 3 am to the lobby from the 4 th floor just to urinate at the lobby restroom. The front desk person finally left the plunger at our room at 7am and I finally unclogged the toilet my self.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Matt, Gestion de l’hôtel
Thank you for your positive review! Your feedback is important as it helps us improve your experience. I am very sorry to hear that our staff wasn't able to resolve your issue in a timely manner. Unfortunately we no longer have a PM maintenance on staff. We have since taken measures to enable front desk to do more in this area. Thank you again for your feedback, we hope to see you again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Easy check-in. Prime location. Parking garage on-site. Clean room.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Matt, Gestion de l’hôtel
Hi Aaron, thank you for sharing your positive review. We appreciate your feedback as it allows our business to improve your experience. We hope you will stay with us again soon.
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Matt, Gestion de l’hôtel
Thank you for your positive review!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Great neighborhood gem. Loved the location near shops and restaurants. Parking was easy. Only issue is no nearby breakfast options. Would definitely return.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Matt, Gestion de l’hôtel
Thank you for sharing your positive review! Very happy to hear that you enjoyed your stay and found parking easy. Sorry to hear that we could not provide a breakfast experience for you, but I hope you were able to find one of the many excellent breakfast locations nearby. We look forward to accommodating your stay again.
par un voyageur
Publié le 28 juin 2024 sur Hotels
par un voyageur
Publié le 21 juin 2024 sur Hotels
par un voyageur
Publié le 26 mai 2024 sur Hotels
par un voyageur
Publié le 12 mai 2024 sur Expedia
Complete BS to offer a pool and services that you need reservations for. I feel I did not get a good experience here. I want my money back!!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Matt, Gestion de l’hôtel
Hi Patrick, I'm sorry to hear you were unhappy with our amenities. Unfortunately the pool and spa services are run separately of the hotel but are partnered with us to allow guest access included in your reservation. This should have been made more clear to you and I apologize that it wasn't. We hope you give us another chance in the future.
par un voyageur
Publié le 9 mai 2024 sur Hotels
