Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
3,2 Service et personnel
3,6 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mai 2024 sur Expedia
Large unit and well kept and clean
Commentaires de Gestion de l’hôtel
10 mai 2024 par Kasa Bellevue Seattle, Gestion de l’hôtel
Hello Andrew, Thank you for your positive rating! Your feedback is incredibly valuable and inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We are pleased that you found our property large, well-kept, and clean. Your kind words motivate us to continue providing top-notch accommodations. We eagerly await the opportunity to welcome you back for another unforgettable stay. Thank you for choosing Kasa! Best regards, Team Kasa
par un voyageur de Mountain View
Publié le 29 avr. 2024 sur Expedia
The room looked like a third-rate facility. Furniture looked bad. Considering what they charged for the place, it was not good. No signs at the front area indicating that it was Kasa. The building had a smell when I was walking in the hallway.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Kasa Bellevue Seattle, Gestion de l’hôtel
Hi Jovy, Thank you for taking the time to provide your feedback. We're very sorry to hear that your experience did not meet the high standards we aim to provide. We understand how important it is for our accommodations to be clean, comfortable, and well-maintained, and we apologize for falling short. We are addressing the concerns you mentioned regarding the furniture and signage to ensure a more welcoming environment for all our guests. Additionally, we're investigating the odor in the hallway to resolve this promptly. Your comfort is our priority, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to host you again and deliver the quality experience you expect and deserve from us. Sincerely, Team Kasa
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2024 par Kasa Bellevue Seattle, Gestion de l’hôtel
Hi Amanat,Thank you for your positive rating! Your feedback is incredibly valuable, and it inspires us to maintain our commitment to delivering exceptional guest experiences with our tech-enabled hospitality. We can't wait for the opportunity to welcome you back and provide you with another unforgettable stay. Thank you for choosing Kasa; see you soon!Best Regards,Team Kasa
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Place was clean and customer service was helpful
Commentaires de Gestion de l’hôtel
11 mars 2024 par Kasa Bellevue Seattle, Gestion de l’hôtel
Hi Alejandra, We greatly appreciate your positive feedback on the cleanliness of our place and the helpful customer service. It's wonderful to hear that you found our environment welcoming and our service excellent. Your kind words motivate us to continue delivering exceptional experiences to all our guests. See you back soon! Best regards, Team Kasa
par un voyageur
Publié le 21 janv. 2024 sur Expedia
A few lighting fixtures were inoperative. Dining area was extremely dark
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Kasa Bellevue Seattle, Gestion de l’hôtel
Hi Shawn,Thank you for sharing your feedback about the inoperative lighting fixtures in the dining area. We apologize for any inconvenience caused by the darkness and we understand the importance of a well-lit dining space. Our team has been promptly notified and we assure you that we will take immediate action to address this issue. Your feedback is invaluable to us as it helps us improve the quality of our services. We appreciate your understanding and patience in this matter.Best regards,Team Kasa
par un voyageur
Publié le 19 févr. 2023 sur Expedia
par un voyageur
Rad place to stay.
Publié le 18 oct. 2022 sur HotelsLoved the stay.
It’s a bit of a process to get into this particular property but not impossible as long as you follow the instructions
par un voyageur de Nogales
Publié le 11 févr. 2022 sur Expedia
It was a great value for its location
par un voyageur
Great location.
Publié le 20 avr. 2021 sur HotelsGreat room and a great location. Easy instructions for check in and out. Perfect stay.
Commentaires de Gestion de l’hôtel
21 avr. 2021 par Suzie + Team Kasa, Gestion de l’hôtel
Tami, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa"
par un voyageur
Publié le 19 janv. 2021 sur Expedia
