Avis La Quinta Inn & Suites by Wyndham Seattle Sea-Tac Airport

Dear Edith, Lamento las molestias que le causó esperar para registrarse mientras se realizaban obras en el vestíbulo. Nuestro objetivo es brindar un servicio rápido, pero en épocas de mucho trabajo y con personal limitado, los tiempos de espera pueden ser más largos. Lamento que su experiencia de registro no haya sido satisfactoria y lamento la falta de una cálida bienvenida y el uso de un silbato, que no refleja nuestros estándares de servicio. En cuanto a los problemas con el ascensor, entiendo lo frustrante que fue no tener un ascensor en funcionamiento y tener que llevar su equipaje hasta el cuarto piso. Estamos trabajando activamente para resolver estos problemas y agradecemos su paciencia durante este período de renovación. También lamento que no se le haya ofrecido asistencia con su equipaje. Nos esforzamos por brindar un servicio atento y apoyo a todos nuestros huéspedes y lamento que no hayamos estado a la altura en este caso. Sus comentarios son importantes para nosotros y los utilizaremos para mejorar nuestro servicio e instalaciones. I apologize for the inconvenience of waiting for check-in while the lobby is under construction. We aim to provide prompt service, but during busy times with limited staff, wait times can occasionally be longer. I regret that your check-in experience was less than satisfactory, and I’m sorry for the lack of a warm welcome and the use of a whistle, which is not reflective of our service standards. Regarding the elevator issues, I understand how frustrating it was to have no working elevator and to have to carry your luggage up to the fourth floor. We are actively working to resolve these issues and appreciate your patience during this period of renovation. I also regret that assistance with your luggage was not offered. We strive to provide attentive service and support to all our guests, and I’m sorry we fell short in this instance. Your feedback is important to us, and we will use it to improve our service and facilities.

Dear Verla, Thank you so much for your kind words! We're thrilled to hear that our staff made a positive impact on your stay with their helpfulness and friendliness. We truly appreciate you taking the time to share your experience, and we'll be sure to pass along your compliments to the team. We hope to welcome you back again soon!

Dear Verla, Thank you so much for sharing your experience, and we are thrilled to hear that our staff made such a positive impact on your stay! We truly believe in providing helpful, friendly service, and we're glad that they were able to assist you when you realized you had forgotten your medication. It's great to hear that we could help find a solution that worked for you, and we're so pleased to have been accommodating in allowing you to drive back to retrieve your items. Your kind words mean a lot to our team, and we'll be sure to pass along your compliments. We hope to welcome you back again soon and thank you for choosing to stay with us!

Dear Maria,Thank you for your time sharing us with your honest feedback. We sincerely apologize for the inconvenience caused to you due to the renovation and that had limited what we could offer you during this time. Hope we can welcome you back to change that impression the positive way. Thank you

Good day Cindy,Thank you for your feedback and I truly appreciate you recognized our customer service trying to make accommodation for our guests during this renovation difficult time. We will be intensely working on improvement and I wish we can welcome you back with a newer and refresher look!

Dear Rodrigo, Gracias por sus comentarios. Entiendo sus inquietudes y quiero aclarar que somos conscientes de que este es un edificio antiguo, por lo que estamos realizando amplias renovaciones para actualizar las instalaciones. Los ascensores actualmente no funcionan debido a problemas mecánicos y estamos en proceso de reconstruirlos por completo. Agradecemos su paciencia durante esta transición y esperamos brindar una experiencia mucho mejor una vez que se completen las renovaciones. Gracias por compartir sus comentarios con nosotros.Thank you for your feedback. I understand your concerns, and I want to clarify that we are aware this is an older building, which is why we’re undergoing extensive renovations to update the facilities. The elevators are currently down due to mechanical issues, and we are in the process of completely rebuilding them. We appreciate your patience during this transition and hope to provide a much-improved experience once the renovations are complete. Thank you for sharing your thoughts with us.