Note fondée sur 1 307 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
21 août 2024 par Chester, Gestion de l’hôtel
Dear Philippe,Thank you for your feedback. I’m sorry to hear that your experience did not meet your expectations. We strive to provide a better experience for all our guests, and it’s clear that we did not succeed in your case.We would appreciate the opportunity to learn more about the issues you encountered. So we can address your concerns and work towards improving our service.Thank you for bringing these matters to our attention. We hope to have the chance to better serve you in the future.Sincerely,Chester
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Ahnia F.D. Management, Gestion de l’hôtel
Thank you for taking the time out of your busy schedule to let us know how we are doing.We apologize for any inconvenience during your stay. We hope that you give us the opportunity to better your experience in the future. We appreciate your business. Thank you.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
La navette pour l'aéroport.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Ahnia F.D. Manager, Gestion de l’hôtel
We greatly appreciate you taking the time out to let us know how we are doing. We sincerely apologize for the inconveniences that you encountered while staying with us here at Quality Inn Seatac Airport. We are working diligently on improving and controlling the environment of our hotel. We do our best to make sure all of our guest leave with a satified stay. We hope that you reconsider staying with us so that we may have the chance to give you a better experience. Thank you for your time.Kind Regards
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Hôtel qui a besoin de rénovations majeure.
Le petit déjeuner mérite d’être rehaussé
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Ahnia Hotel Manager, Gestion de l’hôtel
Thank you for taking the time out of your busy schedule to let us know how we are doing. We greatly appreciate your feedback. We are working diligently on improving our property a prompt as possible. We do our best to provide different options at breakfast to accommodate all of our guests different preferences. We hope you decide to return to stay with us so that we are able to provide a better experience for you during your stay.Best Wishes,
par un voyageur de trois rivieres
Publié le 27 sept. 2023 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
12 oct. 2023 par Quality Inn SeaTac, Gestion de l’hôtel
Dear guest,Thank you for completing our online survey. We appreciate your business and llok forward to have you stay with us again soon.Hotel Management
par un voyageur
Publié le 5 sept. 2023 sur Expedia
This property is very old and dated.
The staff is very friendly.
The shuttle for the airport is nice.
"Convenient" would be the word I'd use to summarize my stay at this hotel.
Commentaires de Gestion de l’hôtel
17 sept. 2023 par LV, Gestion de l’hôtel
Thank you for your review. We appreciate it.Hotel Management,
par un voyageur
Publié le 16 oct. 2024
It was surprisingly quiet. The olace was clean and the staff friendly.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Ahnia - F.D. Management, Gestion de l’hôtel
Thank you for taking the time out of your busy schedule to let us know how we are doing. Our staff works very diligently to ensure our guests leave with a satisfied stay. We hope to see you again soon.Best Wishes
par un voyageur
Publié le 1 oct. 2024
No hot water and there was no possibility of getting repairs until long after were had to leave.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Shereesa - DOS, Gestion de l’hôtel
Thank you for sharing your experience. We're truly sorry for the inconvenience with the hot water during your stay. This is not the standard we strive for, and we regret that we couldn't resolve it before your departure. We appreciate your feedback and will work to ensure this doesn’t happen again. We hope you’ll give us another chance to provide a better experience in the future.
par un voyageur de Beaver Springs
Publié le 19 sept. 2024
The front desk was extremely helpful.
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Ahnia - F.D. Management, Gestion de l’hôtel
Thank you for sharing your experience. We're delighted to hear that you found our staff friendly. Your feedback is valuable in helping us improve. Warm regards
par un voyageur
Publié le 14 sept. 2024
The check in clerk was on a personal call that was more important to our checking into the room.
He did not tell us there was an elevator to the 2ed floor when we checked in. The room he exchanged us to, was a very difficult walk for 2 handicapped people. I have always been very satisfied with other Quality Inn personnel, but his mind was not on serving customers. There was another customer behind me, who was also left waiting.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Ahnia Manager, Gestion de l’hôtel
Dear guest, I deeply apologize for the behavior of our front desk at check in. You would pleased to know that agent is no longer with us. We strive to improve our hotel and do our best to make it as comfortable and as welcoming as possible for our guests. We hope that you can give us another opportunity to give you a more welcoming experience with a satisfied stay.Best Regards,
