Note fondée sur 874 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,4 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2023 sur Expedia
par un voyageur
Publié le 18 sept. 2023 sur Expedia
très bel emplacement, la majorité du personnel l accueil était très accueillant et accommodant sauf une personne le 13 sept a notre arrivée le matin ,cette femme au cheveux blond a été très impolie avec nous ,on avais installer nos valise dans un petit local sous clé en attendant d avoir nos chambre ,cette femme nous a crier après quand on a demander de prendre notre sac avec médicament ,elle était très impatiente ,on l a aussi rapporter le lendemain a la réception ,celle ci était désole
par un voyageur
Hôtel vétuste et extrêmement bruyant !
Publié le 9 juill. 2022 sur HotelsHôtel qui présente bien sûr le site mais sur la place , cents la déception 😞
Vétusté, chambre donnant sur l’hôpital d’à côté extrêmement bruyante plus de 60 décibels ! Impossible de dormir ! Pas de climatisation !
Pas de frigo, ni de micro-onde pas de petit-déjeuner
Salle de bain vétuste 🙁 nous avons demandé de changer de chambre mais sans succès hors l’hôtel n’affichait pas complet pas de bonne volonté ☹️
par un voyageur
Publié le 22 nov. 2021 sur Hotels
Hôtel bien situé pour visiter à pied la ville. Excepté la côte qui monte à l’hôtel, l’hôtel était bien. Le personnel sympathique.
Le chauffage est un peu bruyant.
par un voyageur
Publié le 15 oct. 2024
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 16 sept. 2024
Very friendly staff.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you found our staff friendly. We take pride in providing excellent service, and your feedback means a lot to us. We hope to welcome you back soon!
par un voyageur
Publié le 25 août 2024 sur Expedia
The hotel is in a good quiet neighborhood close to downtown. The exterior is beautiful in its heritage and you can see character in the lobby. After that things go downhill. There’s no restaurant or café. There’s one elevator suitable for 2 people and luggage. The room, although very spacious, was quite dated and didn’t have air conditioning. The bathroom was extremely dated and felt like a converted hospital bathroom from the 70s. Sort a Nurse Ratchet feel. We could also hear the people in the room next door clearly (at 3am). It has potential but needs a serious remodel. The staff were helpful and friendly:)
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to provide such detailed feedback about your stay. We’re glad to hear that you enjoyed our quiet neighborhood, the charm of our building’s exterior, and found our staff to be friendly and helpful. We take pride in the heritage and character of our property.However, we apologize that certain aspects of your stay did not meet expectations. We understand that the lack of air conditioning and the dated appearance of the bathroom contributed to a less comfortable experience. Your feedback regarding noise from the neighboring room and the need for a remodel is valuable, and we will certainly take it into consideration as we work to improve our facilities.We appreciate your understanding of our historic charm and the areas where we have potential to grow.
par un voyageur
Publié le 25 août 2024 sur Expedia
A great place to stay. The room was very spacious and clean. There were some minor problems like the door on the bathroom not actually locking, the included microwave in the room didn’t work (yes it was plugged in) and one of the head boards for the bed wasn’t even attached was just sitting there. But nothing major. The staff was very friendly on arrival however when asked what might’ve been a stupid question later the response seemed sort of rude. (For clarification we brought a Nintendo switch and tried hooking it up to the tv in the room but it popped up saying it was blocked and to check with the front desk.) When I went down to ask if they were able to allow us to connect it the response I got was, “ we aren’t THAT kind of hotel” in what seemed like a rude and annoyed tone. A simple “we aren’t able to” or even a “no” would’ve sufficed. But oh well it’s fine didn’t really bother me much I was just surprised lol. Beds were pretty comfy and the wifi would sometimes randomly drop connection for a few seconds and I didn’t have the best service (data wise, not blaming it on the hotel it jus seemed to be being interfered with as once I was a ways away had 4 bars) usually only one bar maybe two while in the room. Overall a great experience and a convenient location to stay in if in the area. Would recommend and stay again.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your detailed review and for highlighting the positives of your stay, such as the spacious and clean room, comfortable beds, and convenient location. We’re delighted to hear that you found the overall experience to be great.We apologize for the minor issues you encountered, including the bathroom door, non-working microwave, and the headboard. Your feedback is important to us, and we’ll be addressing these maintenance concerns to prevent similar issues in the future.We also regret that the response you received regarding the Nintendo Switch was not as courteous as it should have been. This is not reflective of our usual standards, and we will be reminding our team of the importance of providing polite and clear communication.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Front desk Manager , Gestion de l’hôtel
I'm sorry to hear that your experience wasn’t up to expectations. Could you provide a bit more detail about what went wrong? This will help us understand the issue better and work towards a solution. Thank you!
par un voyageur
Publié le 20 août 2024 sur Expedia
We always try to stay at the Inn when we have doctors appointments. Just wish so.eone would open the restaurant. Used to be our favorite.
Commentaires de Gestion de l’hôtel
22 août 2024 par Front Desk Manager, Gestion de l’hôtel
Thank you for your feedback and for making us your go-to place during your doctor’s appointments. We’re really sorry to hear that the restaurant being closed has affected your experience. We’re working hard to find a solution and hope to have it up and running again soon.
