Note fondée sur 964 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SAINT JEAN DE BOURNAY
Publié le 20 nov. 2021 sur Expedia
Très déçue par le petit déjeuner. Vente à emporter. Couverts jetables uniquement.
Le reste était bien. La salle de sport très bien. La vue aussi très jolie.
Commentaires de Gestion de l’hôtel
21 nov. 2021 par Director of Room Operations, Gestion de l’hôtel
Dear Marie, thank you for choosing to stay at The Westin Seattle and for taking the time to post a review. We are glad you enjoyed our excellent views and well-equipped fitness center. However, we apologize for your disappointment with our breakfast. We will share your comments with the appropriate individuals to ensure a better outcome going forward. It was our pleasure accommodating you, and we look forward to your next visit.
Be Well,
Tri Duong
Director of Rooms Operations
par un voyageur
Publié le 3 sept. 2024
The hotel, location, and staff that were available were all wonderful...4/5 stars. Two of our days were impacted by the worker's strike and VERY loud picket line. Normal facility amenities like housekeeping and room service were not available. Our room was not serviced (no coffee or beds made). Room service was not available and the bar closed. We paid our "destination fee" and were unable to utilize the perks that come with it. The protesters had a siren they set off every 10 min, and it was loud and uncomfortable to come and go from the hotel because you had to cross the picket line. It was also hard to get in and out of an Uber due to the protesters. Hopefully this is an isolated event. I will say that the staff who remained on property was working very hard to accommodate people.
par un voyageur
Publié le 9 août 2024 sur Expedia
par un voyageur
글쎄요..
Publié le 6 août 2024 sur Hotels시설이 노후화된 상태이고, 주변환경이 열악합니다.
다운타운에 위치해있고, 유명 관광지가 가까이 있는 것을 제외하고는 별로네요.
par un voyageur
Publié le 5 août 2024 sur Expedia
Totally understaffed. Worst room service in the world.
Commentaires de Gestion de l’hôtel
7 août 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Kristy, Thank you for staying with us and for sharing your feedback. Exceptional service and a revitalizing experience for every guest are our highest priority, so we want to extend our apologies for any oversights with your room. We have shared your review with our associates so that appropriate adjustments can be made. We value you as a guest and hope that we have the opportunity to welcome you again in the future.Be Well,Kelsey Melnick,Senior Rooms Operations Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Senior Rooms Operations Manager, Gestion de l’hôtel
Dear Toshiro, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to The Westin Seattle.Be Well,Kelsey MelnickSenior Rooms Operations Manager
par un voyageur
A great stay at the Westin
Publié le 4 août 2024 sur HotelsHad a king room, paid extra for a “city view” room but still ended up on the 23rd floor, was hoping for a higher floor room (hotel has 40 floors). However we had a great stay at the Westin. Requested an early check in and they were able to accommodate our request. Settled into our room by 11:15 in the morning which was great after a longish flight from East Coast. Room was super sparkling clean and well kept, modern. We got a $25 room credit that we used for food, plus a $10 Uber credit that was especially appreciated since we used Uber multiple times while there. The hotel elevators were fine mostly although on our checkout it was an exceptionally long wait to get a car that wasn’t already full. Staff was extremely helpful and friendly. Good central location in the heart of Seattle.
par un voyageur
Publié le 4 août 2024 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Hotels
par un voyageur
Publié le 2 août 2024 sur Expedia
Our room was clean. No coffee service?
Commentaires de Gestion de l’hôtel
4 août 2024 par Senior Rooms Operations Manager, Gestion de l’hôtel
Dear Dana, Thank you for taking the time to evaluate our hotel. We are pleased to hear that you found your room clean. However, we regret the lack of coffee service during your stay. Providing a comfortable and convenient experience for our guests is important to us, and we regret that this aspect was missing. Your feedback has been noted, and we will review our amenities to ensure we can better meet our guests' expectations in the future. Thank you again, and we hope you will choose us the next time you visit the area.Be Well,Kelsey MelnickSenior Rooms Operations Manager
