Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2019 sur Expedia
Établissement un peu vieillissant et à rénover.
Personnel sympathique.
par un voyageur
Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Rebecca, Gestion de l’hôtel
Hello Courtney,Thank you for your 10/10 feedback and recent stay at Thompson Seattle. It was our pleasure to welcome you. We hope to see you again soon.Warm regards,Rebecca
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Melinda, Gestion de l’hôtel
Dear Ryan,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Thompson Seattle again soon!Warm regards,Melinda
par un voyageur
Amazing hotel!!!
Publié le 29 juill. 2024 sur HotelsAmazing staff and beautiful design/decor. Hotel pics online show each room to have a chair (separate from the desk) for guests to relax, but neither my water view room, nor my parents room had a chair for comfort. Guests only option while in the room is to sit on the bed or rolling desk chair (less safe for elderly).
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Krista, Gestion de l’hôtel
Hello, thank you kindly for your wonderful wonderful 10 out of 10 rating of your stay here at the Thompson Seattle. We love to know that you received such wonderful service from our amazing staff! Your feedback regarding the seating options in the room is valuable and has been shared with our management team to address any potential improvements. We hope to see you again in the future!Kind regards, Krista
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Jamison, Gestion de l’hôtel
Hello Gina, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Thompson Seattle!Best regards, Jamison
par un voyageur de stanwood
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Melinda, Gestion de l’hôtel
Dear Keith,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Thompson Seattle again soon!Warm regards,Melinda
par un voyageur de Frisco
Publié le 27 juill. 2024 sur Expedia
Very close to the market, shopping and restaurants. Staff was great. Easy to get a Uber to anywhere.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jamie, Gestion de l’hôtel
Dear Russell,Thank you for your great review of our Thompson Seattle! It was a delight to hear that you enjoyed your stay with us, and that you found our hotel conveniently located. It was great to hear that our team's service helped contribute to an enjoyable stay as well. We hope to have the opportunity to welcome you back as our guest on your future visits to Seattle!Warm regards,Jamie
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Christi, Gestion de l’hôtel
Hello Takahito, thank you for taking time to share a Star Review on our recent stay at Thompson Seattle. Please send your stay details and a brief description to one of our chat or social channels. We would like the opportunity to assist. We look forward to your future stays with Hyatt. Best Regards, Christi
par un voyageur
Miserable experience, waste of time and money.
Publié le 19 juill. 2024 sur HotelsHad to switch rooms three times due to non-functioning A/C. Their solution to fix second room’s broken A/C was to put a loud swamp cooler in my room that was so loud we couldn’t even hear each other talk let alone fall asleep. Final room finally had A/C work but the hotel had no internet for a full 48 hours so we had to waste PTO hours. I was going to check out less than 24 hours into my five night trip but two managers assured me my stay would be greatly discounted, which ended up being a lie. They comped my valet and one of the terrible restaurant meals, but refused to reduce the room rate after multiple assurances. I’m left feeling tricked, lied to and scammed. I genuinely believe I would have had a more comfortable trip staying at a Best Western.
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Janet, Gestion de l’hôtel
Dear Louis,Thank you for providing feedback on your recent stay at our Thompson Seattle. We regret to learn that you had a miserable experience and had to change rooms several time because of the A/C. We apologize for the inconvenience you experienced during your stay. We strive to provide a comfortable and outstanding experience for all our guests and regret to know we failed you in this regard. We would like the opportunity to see what we can do to make this right. Please reach out to us on one of our social or chat platforms at your earliest convenience. Kind regards,
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Todo muy bien
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Melinda, Gestion de l’hôtel
Dear Norberto,Thank you for taking the time to review our property. We are so glad you enjoyed your stay with us, and we hope to welcome you back to Thompson Seattle again soon!Warm regards,Melinda
