Note fondée sur 936 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
90 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 27 déc. 2019 sur Expedia
Établissement un peu vieillissant et à rénover. Personnel sympathique.
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Hotels
The staff was super friendly and accommodating from the moment we checked in - late at 2:30am. They helped up navigate to our room and provided us with all of the valet parking details. Our room was super clean and had plenty of plugs for all of our charging gadgets. We traveled with our dog, Unagi, who loved the hotel just as much as we did. There were plenty of outdoor potty spots for the late night potty trip. We didn’t have a chance to try the hotel restaurant or the bar.. which I was bummed about. I have heard amazing things about both of them from friends and family - so I highly suggest you check those out as well! We didn’t spend much time at the hotel as we had a pretty packed itinerary otherwise.
Commentaires de Gestion de l’hôtel
26 août 2024 par John, Gestion de l’hôtel
Hello Ashton,Thank you so much for posting this review of our Thompson Seattle. I am very happy to see our staff took care of your and your dog during your stay. I hope you can stay with us again and check out our dining outlets. Best Regards,John
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Great place to stay that puts you right in the heart of the Seattle waterfront, Pikes Market, great restaurants!
Commentaires de Gestion de l’hôtel
23 août 2024 par Jamie, Gestion de l’hôtel
Dear Scott,Thank you for your great review of our Thompson Seattle! We were delighted to read that you enjoyed your stay with us and to hear that you found our hotel conveniently located as well. We hope to have the opportunity to welcome you back as our guest again soon!Warm regards,Jamie
5 sur 5
par un voyageur de New York

Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Janet, Gestion de l’hôtel
Dear Ann,Thank you for the rating you gave our Thompson Seattle! We are happy to know you enjoyed your stay and everything met your expectations. We hope to have the pleasure of welcoming you back again soon.Warm regards,
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
The staff were super friendly and helpful.
Commentaires de Gestion de l’hôtel
20 août 2024 par Christi, Gestion de l’hôtel
Hello David, thank you for taking time to share feedback on your recent stay at Thompson Seattle. I am so glad that you enjoyed your stay with us. Our staff strive for excellence in customer service. We look forward to welcoming you back again very soon. Best Regards, Christi
5 sur 5
par un voyageur de north vancouver

Publié le 20 août 2024 sur Expedia
Thompson was a great hotel overall. We booked last minute on Expedia and upon arrival Joe checked us in. He was the kindest, most genuine and very professional. Our AC in the room wasn’t working properly and he went above and beyond and made sure we have a portable AC as well. This hotel is very modern and chic and has access to lots of touristy spots.
Commentaires de Gestion de l’hôtel
20 août 2024 par Veronica, Gestion de l’hôtel
Hello mohammad!Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay with us, and that the hotel is very modern and chic in a convenient location. We also love hearing that the Joe provided with the great customer service that we strive to provide our guests with! We do hope to welcome you back in the future, so please feel free to contact us should you need any assistance. Thank you for choosing Hyatt for your stay and for being our guest!
5 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
We truly enjoyed our stay and the wonderful staff. You can’t beat the location, and the view of the waterfront is fantastic. If you don’t have a waterfront view room, the rooftop bar has it.
Commentaires de Gestion de l’hôtel
19 août 2024 par Veronica, Gestion de l’hôtel
Hello Brigette!Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay, and that the location is convenient with fantastic waterfront views! We also love hearing that the staff was wonderful as we strive to provide our guests with the best customer service possible. We hope to welcome you back again in the future, so please feel free to contact us should you need any assistance. Thank you for choosing Hyatt for your stay and for being our guest!
1 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
I cancelled 3 days ahead, due to illness, I was on the Collette tour. They refused to provide a refund. I will make it a point to provide Collette the information on the way Hyatt does Business. Of course, they lost mine forever, Hilton does a much friendlier environment.
Commentaires de Gestion de l’hôtel
19 août 2024 par Veronica, Gestion de l’hôtel
Hello Thomas! Thank you for sharing your feedback. I am sorry to hear that you were not able to join us for this stay and would be happy to look into this further for you to see if anything can be done. We ask that you please contact us on one of our social media outlets Facebook, X or Twitter for further assistance. We hope to hear from you to further address your concerns.
3 sur 5
par un voyageur

Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Candace, Gestion de l’hôtel
Dear Maricela,Thanks for taking the time to rate your recent stay with us. We hope that you enjoyed your visit and would like to welcome you back at Thompson Seattle.Warm regards,Candace
5 sur 5
par un voyageur

Publié le 13 août 2024 sur Expedia
Loved the hotel. Comfortable bed, great ambiance and awesome rooftop bar.
Commentaires de Gestion de l’hôtel
14 août 2024 par Rebecca, Gestion de l’hôtel
Hello Tonya,Thank you for your 5-star feedback and recent stay at Thompson Seattle. It was our pleasure to welcome you. Delighted to hear you enjoyed our beautiful hotel and comfortable beds. We hope to see you again soon.Warm regards,RebeccaGuest Experience