Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2021 sur Expedia
Tout était parfait, à la hauteur de mes attentes. L'emplacement est aussi à privilégier.
par un voyageur
Publié le 11 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2019 par Mike B. , Gestion de l’hôtel
Thank you for the review, Franck!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
Hey Jonathan! Thanks so much for the great review. We are grateful to have you as our guest. Come again soon!
par un voyageur de Vancouver
Publié le 25 août 2024 sur Expedia
Great Stay!!! Highly reccomend!
Commentaires de Gestion de l’hôtel
25 août 2024 par Whitney Brown, General Manager , Gestion de l’hôtel
Many thanks Kristie! We look forward to welcoming you back.
par un voyageur
Publié le 23 août 2024 sur Expedia
Friendly and helpful staff. Great area, easy walking to local places in Seattle.
Commentaires de Gestion de l’hôtel
23 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
All good things! Thanks, Geidis. I'm so happy to hear you enjoyed your stay and had some time to explore the area. We hope you'll be back again soon!
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
Lawrence - thanks for being our guest and thank you for taking a moment to post a review. We look forward to welcoming you back on your next visit to Seattle!
par un voyageur
Publié le 21 août 2024 sur Expedia
Parking valet is the only option if you want to park in the hotel and the daily parking fee is ridiculously expensive at $60 per night
Commentaires de Gestion de l’hôtel
21 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
Mauro - thanks for this important feedback. We try to stay as competitive as we can as it relates to any fees or charges that are applied above and beyond the room rate. That said, I know it's a big impact to our guests and appreciate you choosing to stay with us and hope we can welcome you back again on a future visit to Seattle.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
Kevin - thanks for the 10/10! We are grateful you came to stay. Please come back again soon. Cheers!
par un voyageur
Publié le 15 août 2024 sur Expedia
Property was ok. Pretty average hotel. Lobby looks nice. Front desk service is unorganized and not very friendly. Room was not ready on time. They tried to "upgrade" us from the top floor to a middle floor. Definately told them no. Mountain veiw room even on the 26th floor had no view of the mountains. Just a scam name. Parking is way over priced.
Commentaires de Gestion de l’hôtel
15 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
Daniel - thank you for sharing this important feedback. I am sorry you didn't have a more positive experience. It's always or goal to be as transparent and descriptive about room attributes and views as we can, however I do understand your frustration with what the expectation is for a mountain view. Regarding the front desk interaction, that is most definitely not our standard of service and I apologize for any lack of friendly and professional service. I do hope you'll give us an opportunity to serve you again in the future. Should you do so, please feel free to reach out to me directly so I can ensure your stay is perfect from start to finish. Thanks again.
par un voyageur
Publié le 13 août 2024 sur Hotels
Okay stay….walls kind of thin and it got noisy early….could hear other rooms showers, slamming doors, etc.
But really didn’t like that their checkin/credit card system put an extra 40% dollar hold on my credit card because a 4 night stay is considered a long stay. I have never had that much of an increase on the CC hold and I think it’s a big inconvenience. I’m sure others will be unhappy about it. Might not stay there again because of that…..
Commentaires de Gestion de l’hôtel
13 août 2024 par Whitney Brown, General Manager, Gestion de l’hôtel
Hi Lynda - thanks for taking a moment to share your experience. I am sorry to hear you're on the fence about staying again. I can see how the credit card hold would be frustrating. We do our best to say on par with other hotels in the area. I do hope you'll give us another shot on your next visit to Seattle. Thanks again for the valuable feedback!
