Ratings based on 477 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 8, 2024
It was okay. The shower had water all over the floor after the shower. And there was a couple hairs in the tub. Other than that it was okay
Comment from Hotel Management
Nov. 9, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for your feedback. We’re glad to hear that, overall, your stay was okay. However, we sincerely apologize for the issues with the shower and the cleanliness of the tub. That’s not the standard we strive for, and we will make sure to address these concerns with our housekeeping team. We appreciate you bringing it to our attention and hope you’ll give us another opportunity to provide a better experience in the future.
by A traveller
Posted Sep. 30, 2024 on Expedia
Great Job Thank you!!
Comment from Hotel Management
Sep. 30, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you had a great experience. We look forward to welcoming you back soon!
by A traveller
Posted Sep. 17, 2024 on Expedia
Staff was terrible and rude
Comment from Hotel Management
Sep. 18, 2024 by Holiday Inn Express & Suites Sedalia, an IHG Hotel, Hotel Management
Your feedback is concerning and we have sent your comments to the General Manager, if necessary they will address your claims.
by A traveller
Posted Aug. 29, 2024 on Expedia
Ty
Comment from Hotel Management
Aug. 30, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.
by A traveller
Posted Aug. 28, 2024 on Expedia
The tv wasn’t working at all but the staff was awesome it was great customer service
Comment from Hotel Management
Aug. 29, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Thank you for providing feedback on your recent experience at the Holiday Inn Express & Suites Sedalia. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
by A traveller
Posted Aug. 26, 2024 on Hotels
While checking in a woman outside was reporting that she had been attacked. Police were outside when we went down to swim police were speaking with her. When we left for dinner there was a high speed pursuit. Keys were not working great, carpet was dirty and room smelled musty. There were “hairs” in the bathroom and the refrigerator was so loud we actually unplugged it to sleep. Woke up to staff vacuuming the hall. Breakfast had VERY limited gluten-free items. Yogurts were out of date and when staff what options there were, her response was pancakes (they did not say gluten free) when I sat down my coffee had a fly in it.
Comment from Hotel Management
Aug. 27, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.
by A traveller
Posted Aug. 26, 2024 on Hotels
Comment from Hotel Management
Aug. 27, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
Your feedback is very important to us, and I am saddened to hear that we could not meet all of your expectations. It is our hope that you will consider staying with us in the future for a much better outcome.
by A traveller
Posted Aug. 8, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.
by A traveller
Posted Aug. 6, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Holiday Inn Express & Suites Sedalia, Hotel Management
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
by A traveller
Posted Aug. 2, 2024 on Hotels
Comment from Hotel Management
Aug. 4, 2024 by Holiday Inn Express & Suites Sedalia, an IHG Hotel, Hotel Management
Thank you for posting your review. We value your time and business and we look forward to welcoming you back soon.
