Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Ste-Marthe-sur-le-lac, Québec
Visite de Sedona
Publié le 12 mars 2019 sur HotelsCommentaires de Gestion de l’hôtel
15 mars 2019 par Joe Jones, Gestion de l’hôtel
Hello Francois,
Thank you for taking the time to write this review regarding your most recent stay with us at the Arroyo Pinion Hotel in Sedona, Az.
We very much appreciate your positive feedback.
Our Warmest Regards,
Joe Jones
General Manager
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Property easy to find. Internet issues but that is all
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Barbara,Thank you for your feedback! We're glad you found the property easy to locate. We apologize for any inconvenience caused by the internet issues during your stay. We're continuously working to improve our services and hope to welcome you back for a smoother experience in the future.Thank You,Arroyo Pinion Hotel Management
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Need new bedding mattresses
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Glenda,Thank you for sharing your feedback. We appreciate your suggestion regarding the bedding and mattresses. Your comfort is important to us, and we will certainly consider this as we improve our accommodations. We hope to have the chance to provide you with an even better experience in the future.Regards,Arroyo Pinion Hotel Management
par un voyageur de Hackensack
Publié le 30 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Shakim,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
par un voyageur de englewood
Publié le 26 sept. 2024 sur Expedia
The room wasn't ready so was upgraded and given a bottle of wine. Loved all the outdoor seating. The staff were all incredibly nice.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Michelle,Thank you for your kind words! We’re glad you enjoyed the upgrade and the bottle of wine. It’s lovely that you appreciated the outdoor seating and found our staff incredibly friendly.We look forward to welcoming you back for another enjoyable stay!Thank You,Arroyo Pinion Hotel Management
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Jillian,We apologize for the difficulties you experienced while staying at our Arroyo Pinion Hotel, Ascend Hotel Collection hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Arroyo Pinion Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
we had a great stay at the hotel. The rooms were clean and the staff was amazing
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Kevin,Thank you so much for your kind words! We’re thrilled you had a great stay and found the rooms clean and our staff unique. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!Thank You,Arroyo Pinion Hotel Management
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Mayra,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
We had a great stay. The front office was very accommodating when we asked for extra bedding. Our room was very nice and clean. I would stay here again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Dianne,Thank you for your kind words! We're thrilled you had a great stay and found our front office accommodating. It's lovely to know that your room met your cleanliness expectations.We look forward to welcoming you back!Thank You,Arroyo Pinion Hotel Management
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Arroyo Pinion Hotel Management, Gestion de l’hôtel
Dear Angela,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Arroyo Pinion Hotel, Ascend Hotel Collection. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Arroyo Pinion Hotel, Ascend Hotel Collection Hotel, soon!Thank You,Arroyo Pinion Hotel Management
