Note fondée sur 228 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2023 par Kiran Bussari General Manager., Gestion de l’hôtel
Dear Ms. Mendez, Thank you very much for sharing your positive feedback and we are delighted you had a pleasant stay with us. Looking forward to welcoming you back in the near future!
par Christiane
hôtel recommandé pour les départs tôt le matin
Publié le 3 mars 2017 sur Hotelsune arrivée tard ,mais un personnel aux petits soins,nous avions demandé un transfert,mais le véhicule c'est avéré trop petit pour nos 2 sacs de golfs et nos 2 valises .dans les 5 minutes un véhicule a été envoyé pour charger le restant.
En cours de séjour nous avons demandé un taxi ,n'en ayant pas à proximité nous permettant d’être à l'heure à notre rendez vous,l’hôtel nous a fait accompagner par la voiture de service ,avec un chauffeur parlant anglais , patient et débrouillard pour trouver notre lieu de RV.
Un personnel au restaurant attentionné.
Hotel entouré d'un magnifique jardin ce qui fait oublier l'architecture de celui ci pas très réussie à mon gout.Belle piscine.
Commentaires de Gestion de l’hôtel
23 nov. 2018 par Gateway Colombo, Gestion de l’hôtel
Dear Guest ,
Greetings from The Gateway Hotel Airport Garden, Colombo !
At the outset let me thank you for choosing to stay at The Gateway Hotel Airport Garden, Colombo during your recent visit and thank you for your kind feedback.
I am glad to know that you had a comfortable stay with us.
We would once again thank you for your patronage and look forward to welcome you back.
Kind Regards,
Ranil Perera
General Manager
par Christiane
Hotel proche aeroport
Publié le 26 févr. 2017 sur HotelsAccueil agréable ,mais bâtiment décevant ,froid,blocs en béton,sans aucun cachet .Belle piscine.excelente situation près de l'aéroport,mais inconvénients le bruit des avions
Commentaires de Gestion de l’hôtel
23 nov. 2018 par Gateway Colombo, Gestion de l’hôtel
Dear Guest,
Greetings from The Gateway Hotel Airport Garden, Colombo!
At the outset let me thank you for choosing to stay at The Gateway Hotel Airport Garden, Colombo during your recent visit and thank you for your kind feedback.
I am glad to know that you had a comfortable stay with us.
We would once again thank you for your patronage and look forward to welcome you back.
Kind Regards,
Ranil Perera
General Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
par un voyageur
Publié le 5 août 2024 sur Expedia
Best hotel I’ve ever stayed in!
Commentaires de Gestion de l’hôtel
5 août 2024 par Kiran Bussari General Manager., Gestion de l’hôtel
Dear Mr. Finch,Greetings from Vivanta Colombo, Airport Garden! Thank you for choosing us and sharing your forthright feedback. It is indeed our greatest delight in coming to know that you had a comfortable stay and enjoyed all the services that the hotel offered. It was a pleasure having served for you. We look forward to welcoming you back at Vivanta Colombo Airport Garden!Warm Regards,Kiran BussariGeneral Manager
par un voyageur
Publié le 1 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Kiran Bussari General Manager., Gestion de l’hôtel
Dear Mr.Wheeler,Greetings from Vivanta Colombo Airport Garden! We really appreciate you taking the time to share your rating with us. We look forward to being of service to you on your future visits. Assuring you the best of our service and attention at all times!Warm regards,Kiran BussariGeneral Manager
par un voyageur
Publié le 3 juin 2024 sur Hotels
par un voyageur
Publié le 22 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Kiran Bussari General Manager., Gestion de l’hôtel
Dear Ms. Thurgood,Thank you for taking the time to share your feedback. While I wish you had a better experience, we failed to impress you this time around. Please accept our sincere apologies for the inconvenience caused during your interaction with our colleague at the front desk. The hotel has outsourced the travel desk operations to a professional transport provider, which is a direct cost to the hotel. At the point of making your reservation, transport did not form part of the package, however, we understand there’s always a better way to express it. Please be rest assured that your comments are taken with utmost seriousness & corrective actions will be taken to avoid future recurrence. We also note your feedback on the breakfast, and we would love to hear from you on your choices that we could include during the next menu change.We understand you have many choices when it gets hotels, but we express our intent to remain your hotel choice for all your future travel. We recommend you avail the benefit of booking in advance and also join our loyalty program for the best rate guaranteed.Appreciate your continuous patronage, and we sincerely look forward to another opportunity welcoming you back soon. Regards,Kiran bussari
par un voyageur
Publié le 18 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2024 par Kiran Bussari General Manager., Gestion de l’hôtel
Dear Valued Guest,Greetings from Vivanta Colombo, Airport Garden! Thank you for choosing us and sharing your forthright feedback. It is indeed our greatest delight in coming to know that you had a comfortable stay and enjoyed all the services that the hotel offered. It was a pleasure having served for you. We look forward to welcoming you back at Vivanta Colombo Airport Garden!Warm Regards,Kiran BussariGeneral Manager
par un voyageur
Publié le 28 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Kiran Bussari General Manager., Gestion de l’hôtel
Dear Valued Guest,Greetings from Vivanta Colombo Airport Garden! We really appreciate you taking the time to share your rating with us. We look forward to being of service to you on your future visits. Assuring you the best of our service and attention at all times!Warm regards,Kiran BussariGeneral Manager
