Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Time
Publié le 27 août 2024 sur HomeAwayProperty was great as advertised. Our family had a great time here. We would recommend it.
Commentaires de Gestion de l’hôtel
29 août 2024 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your time at Winsome Silver Lake! Come see us again soon.
par un voyageur
Publié le 20 août 2024 sur Expedia
Stunning and comfy lake house/ cottage with everything you could possibly need for a wonderful cottage getaway. Private doc with kayaks and canoes. House was so comfy and beautiful. Wonderful place for a big family weekend.
par un voyageur
Family Day Weekend
Publié le 20 févr. 2023 sur HomeAwayProperty and location was excellent especially for our family with a few teens and older grand parents
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your time at Winsome Silver Lake! Do come see us again soon. MdR
par un voyageur
Great place for a family getaway
Publié le 7 sept. 2021 sur HomeAwayWe really enjoyed ourselves and were disappointed that the week ended so quickly. We would be happy to return another time.
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your time at Winsome! Come see us again soon.
par un voyageur
PERFECT COTTAGE!
Publié le 30 sept. 2020 sur HomeAwayAmazing getaway with the family! Getting our large family together is always a special occasion, but enjoying it at Winsome Silver Lake was special. The cottage is beautiful, spectacular, and very well equipped. The cottage was extremely clean and had everything you could possible need. The high ceiling and big windows made the view of the lake be appreciated by all. Overall, amazing place and team. They went above and beyond to make our stay perfect and memorable. We’ll definitely be back again!!
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your time at the lake! Do come stay with us again soon!
par un voyageur
Good stay but with some unfavorable memories
Publié le 9 sept. 2020 sur HomeAwayThe property,
house, location, lake , beach was great! It was a good cottage stay.
We did have some issues though (none that were deal breakers, just soured the stay a little).
1. I would bring everything you need even if they say it is provided.
I have written correspondence with the rental company about them providing children and infant life jackets for us to use. However upon arrival there was no life jackets available for the children (only 4 adult jackets). They did not acknowledge this previous correspondence I had with them and did not apologize for this mistake on their part (possibly a new employee who didn't know every thing). We had to buy them in Parry sound. (Despite having life jackets at home for our children). Had they at least apologized for their mistake I wouldn't have had an issue with this.
2. The BBQ grill was completely rusted through 3/4 of the grill grates (one of the grates was even broken). A health hazard with prolonged use especially since there was also loose bits of rust.
This issue I do not blame the rental company, obviously previous renters did not take care of the grill and has caused it to become like this. Their solution, rather than replace the grill was to have the cleaners come to clean and oil it. Even the cleaner was shocked at the state of the "2 year old" grill. Needless to say we did not use the BBQ.
I would suggest having the cleaners, clean the grill after every stay as a 2 year old grill should not be so rusted.
Despite these issues we did enjoy our stay.
The rental company is very responsive.
Cleaners came shortly after I told them one of the tub was draining very slowly. The dishwasher stopped working midway through our stay and they were trying to help us to get it working. Likely food stuck in the drain from regular use since the cottage doesn't have very good water pressure to flush everything.
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your time at the lake despite the BBQ issue. The grills have now been replaced.
par un voyageur
Quiet Lake Getaway!
Publié le 25 août 2020 sur HomeAwayOverall, this was a very well-appointed cottage. Surprising how many amenities were provided (e.g., toilet paper, spices, hand soap, etc...). The cottage itself was huge and even on the rainy day, we (all 11 of us and a dog) did not feel cramped in any way. The kids loved the ping pong and foosball. There were plenty of board games, card and soooo many books and magazines. It felt like we were staying in a friend's cottage with all the personal touches. The kayaks and canoes were great and were used daily. Fishing from the dock was fun and many fish were caught (and released). The only issue with the water area we had was the shallowness and many trees logs in the water near the dock did not allow actual jumping or swimming near the cottage. The kids went out into more open water to swim. People with young children shouldn't have that issue though as the beach area was nice with a nice shallow entry for little ones.
The cottage was in a private area with neighbours a good distance away. However, it was close (10 min) drive to MacTier for groceries or a bit further into Perry Sound. We all had a very enjoyable stay at Winsome Silver Lake!
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
So glad you enjoyed your time at the lake! Do come stay with us again soon!
par un voyageur
Lovely cottage
Publié le 28 juill. 2020 sur HomeAwayThis cottage is very large and well equipped. It was as advertised. Lake is shallow for swimming in the area by the beach. Can hear occasional vehicles on the highway but it is not close to the cottage. Views from the deck are all trees and lake!
par un voyageur
Really nice place to stay. I didn’t get a single fish 🐟 tho 😢🤨
Publié le 13 sept. 2019 sur HomeAwayBeautiful place
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
Glad to hear you enjoyed your time at Silver Lake and sorry to hear the fish weren't biting!
par un voyageur
Beware! Not as it seems
Publié le 14 sept. 2016 sur HomeAwayThe property looks lovely in photos but...
The lake is landlocked so you can't get a boat in if you rent one.
The basement is not exactly habitable if you thought you would share it with a large group or multiple families as advertised - its unfinished and a bare concrete floor, roughed in steps to main floor, it was filthy when we arrived and one of the kids stepped on broken glass. We found broken glass shards all over :-/
Beds weren't great, broken springs in the mattresses, obviously old and broke down throw aways, one couch is broken and the bbq was completely unusable . The pull out bed was broken so thank goodness we had an air mattress. We had to ask for a BBQ to cook on.
When we reported our issues with the management company they were quite rude and accused us of lying right off the start. I sent photos. They have been quite unpleasant to deal with constantly accusing us of lying even after the photos and i offered to have them come on site as well. They did send a bbq and the guys from Broil King were great! Even gave us some fishing tips!
Plumbing isn't great - basement bath had to be plunged to flush, upstairs shower doesn't drain so you're standing in dirty water, all the bathrooms were less than clean upon arrival. Cleaners had to be brought back which was ok as we had no towels on site upon arrival. One bed had grass and dirt in it so thank goodness we had our own linens. The management company refused to refund the cleaning and linens fee even though we had to clean for over two hours on arrival. Again we were accused of lying.
The main living area and kitchen was nice although we did have issues with both fridges in the beginning.
Concierge service was non existent as I asked about several amenities and activities near by... i was given a website to find a boat rental. They didn't respond to anything else I asked about.
I'd start by finding a different rental agency. The property is ok, definitely not 5*, just ok but dealing with the management company was worse. Their Director of Client Services is like wow... I don't think I've ever been treated so poorly before in my whole life and accused of anything they could dream up. We're normal, honest people and very respectful. I felt like we should get a lawyer or something after all the allegations and accusations. It was not a good experience that still lingers today
BUYER BEWARE!!!!
Commentaires de Gestion de l’hôtel
31 août 2023 par VrboOwner, Gestion de l’hôtel
Kari, as I stated to your guest Roxy, I am sorry you felt the cottage was not up to par but I am very surprised at your review. We sent a brand new BBQ as soon as you let us know there was an issue with the existing one. We sent the cleaners back same day despite the fact that they had cleaned prior to your arrival. We sent extra towels. You never asked to be relocated and in fact stayed the entire week. Clearly no good deed goes unpunished.
To other hosts, beware. This is clearly a strategy these people use to get a discount with threats of bad reviews. They posted patently false statements too numerous to list. To anyone reading this, please read the other excellent reviews from the same month these guests stayed at Silver Lake Retreat and note that these guests stayed the entire week despite what they have stated here in their review. I welcome you to speak with us directly if you want clarification.