Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
2,7 Service et personnel
2,0 Confort de la chambre
2,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2023 par Barbara, Gestion de l’hôtel
Pleased to hear your kind words of gratitude, Chui! We are going to do our best to never fail to impress you every time. Regards, Barbara
par un voyageur
Publié le 31 oct. 2021 sur Hotels
I don't get room when arrived at 1.30pm. All room sold out.Front desk say they have not get any information from hotel.com when I show them your confirmation note from my email. I walk away and find other hotel..I'm piss!!
Commentaires de Gestion de l’hôtel
2 nov. 2021 par Cheshta, Gestion de l’hôtel
Hi, Azizi! We truly regret the distress caused. We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Ivy
par un voyageur
Publié le 19 sept. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2021 par Amina, Gestion de l’hôtel
Hi, Rohana! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Amina!
par un voyageur
Publié le 23 août 2020 sur Expedia
There is a delay on check in process. Room OK, quite spacious.
Commentaires de Gestion de l’hôtel
24 août 2020 par Nur, Gestion de l’hôtel
Hey, thank you so much for the positive rating and for taking out your valuable time to share the review with us. We will strive to ensure your future visits are nothing less than perfect. Have an awesome day ahead! Regards, Nur
par un voyageur
Publié le 23 août 2020 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2020 par Bella, Gestion de l’hôtel
Thank you so much for rating us positively, we will endeavor to keep it up. Have a nice day. Regards, Bella!
par un voyageur
Hotel.com booking system to OYO hotel
Publié le 6 juill. 2020 sur HotelsAll conditions is good but my booking not link to hotel.com. Full payment already done during booking thru hotel.com but need to pay again due to my booking not in the OYO hotel booking system..
very upset.
Commentaires de Gestion de l’hôtel
12 juill. 2020 par Bella, Gestion de l’hôtel
Hi, Fadzlee! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Bella!
par un voyageur
Publié le 17 sept. 2019 sur Expedia
At first, we got a spacious room, then the water is leaking from the ceiling. Change to another smaller room but got mosquitoes.
Commentaires de Gestion de l’hôtel
17 sept. 2019 par Edward , Gestion de l’hôtel
Hi, We're extremely apologetic to know that your experience with us has not been a pleasant one and we’ll definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Edward
par un voyageur
Publié le 27 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 juin 2019 par Cheshta, Gestion de l’hôtel
Hi, Thank you for taking out your valuable time to rate us. It seems that you aren't fully satisfied with our services and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Cheshta
par un voyageur
Publié le 7 juin 2019 sur Expedia
I have to sleep in the roadside due to communication error between expedia and oyo centre
Commentaires de Gestion de l’hôtel
26 juin 2019 par Cheshta, Gestion de l’hôtel
Something like this shouldn’t have happened, We’re extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don’t get repeated again. Regards, Cheshta
par un voyageur
Very Bad service
Publié le 10 mai 2019 sur HotelsSangat Tidak selesa bilik aircond tak sejuk, bilik Yg sangat sempit utk 4 org. Tengok gambar cantik bila sampai menyeramkan. Service very bad booking 2 hr di hotel.com tp pkul 6ptg petang baru setel check booking tak terima pihak Hotel. Nasib baik sehari je utk kerja
Commentaires de Gestion de l’hôtel
26 juin 2019 par Cheshta, Gestion de l’hôtel
Hai, Kami amat menyesal untuk mengetahui bahawa pengalaman anda dengan kami bukanlah satu yang menyenangkan dan kami pasti akan membuat maklum balas anda, untuk memastikan isu-isu berkaitan dengan teliti dipantau dan dihapuskan setakat yang maksimum. Salam, Cheshta
