Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,7 Propreté de la chambre
2,8 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Renée
Publié le 8 avr. 2017 sur Hotels
Wi-fi très faible, la chambre dans un piteu état, bruyant, aucun déjeuner, seulement des beignes. Je retiens le nom pour ne pas y retourner
par un voyageur de Atlanta
Publié le 17 juill. 2024 sur Expedia
This property is partially condemned. They need to condemn the rest of it, due to the smell alone along with the filth. There were dead bugs on the unswept floor, the sheets and towels were stained. It was very seedy. I slept on top of a blanket I happened to have in my trunk.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience, Fatima! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Eva
par un voyageur
Publié le 11 juill. 2024 sur Expedia
The fact that they don’t do intown visitors
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
Apologies for the inconvenience caused, Alexandria! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Eva
par un voyageur de Montverde
Publié le 5 juill. 2024
Room was filthy. Freezer was rusted throughout. Dead and live roaches. I had to wipe slime from desk and microwave. No coffee maker, no clothing hangars and no amenities (?sliver of soap). Pool was unusable.
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Eva, Gestion de l’hôtel
Hi, John! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Eva
par un voyageur
Publié le 18 juin 2024 sur Expedia
Area wasn't safe and the rooms are dirty/ unsanitary. That place should be closed down. When we first went to the room, we first noticed that unbearable smell, diety sheets and pillows. Dirty lamps and the phone. We went to front desk and asked to be moved to another room because I couldn't sleep in that room with my kids and my husband. The lady working at the front desk laughed like telling me "good luck" you're not getting anything better than that. The second room they provided me wasn't any better than the first. In that second room we saw cockroaches and the smell was not any better. We left that hotel at 1;00am to look for another one because there was no way I was staying there. Another thing, VERY, VERY UNSAFE AREA. PLEASEEEE DON'T BOOK THIS HOTEL.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Joey, Gestion de l’hôtel
We are sorry to hear about your experience, Sujeiry! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey
par un voyageur
Publié le 9 juin 2024 sur Expedia
Would love to stay again next trip
Commentaires de Gestion de l’hôtel
13 juin 2024 par Eva , Gestion de l’hôtel
Heartfelt thanks for saying that, Christine! This adds more responsibilities to our shoulder to ensure that your journey in the future is nothing more than fantastic. Regards, Eva
par un voyageur
Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ammy, Gestion de l’hôtel
Hi, William! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
par un voyageur
Publié le 18 avr. 2024 sur Expedia
They are at the beginning of a total remodel. Wish I known, I would have stayed somewhere else. When the remodel is finished I am sure this will be a great property.
Commentaires de Gestion de l’hôtel
29 mai 2024 par Barbara, Gestion de l’hôtel
Hello, Thomas! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
par un voyageur
Publié le 6 avr. 2024 sur Expedia
So quiet and safe.
Commentaires de Gestion de l’hôtel
3 mai 2024 par Joey, Gestion de l’hôtel
Hi, Tesla! Thank you for sharing this valuable feedback. We are striving to provide consistent services to our guests. Wishing you a wonderful day ahead. Regards, Joey
par un voyageur
Publié le 31 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mai 2024 par Dewi, Gestion de l’hôtel
That is great to hear, Jessica! Thank you for joining our family and we will always aim to live up to your standards. Regards, Dewi
