Ratings based on 198 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 28, 2021
I enjoyed my stay at quality inn will be back
Comment from Hotel Management
Oct. 4, 2021 by Snowy, Hotel Management
Dear Dwight:
Thank you for giving our hotels a good view. We value your input and will share with our staff. Hope to see you again soon!!
by A traveller
Nice facility, nobody wearing masks
Posted Sep. 2, 2021 on HotelsI was evacuating the hurricane area so I made a snap decision to go to Selma and stay at this hotel. Although I arrived at 11 pm Saturday night, it was not a problem for them. The hotel was very quiet and clean. My room was large and had a microwave, coffee maker and fridge, which were very convenient and helped me save money on my unplanned trip. I did not take advantage of the free breakfast because although there were signs saying everyone must wear masks inside due to the pandemic, nobody did, including the employees. This was my biggest concern since Alabama has the lowest vaccination rate in the country. In fact, I left the hotel for this reason although I still can’t go home. Also note that this hotel is two floors and there is no elevator. Normally this would not be a problem for me, but since I had to leave with several suitcases and my computer for fear everything would be lost in the storm, I had a very difficult time lugging all my stuff across the parking lot and up the stairs.
Comment from Hotel Management
Sep. 22, 2021 by Snowy, Hotel Management
Thank you for staying with us and giving us a good review. We are one the older hotels in area that does not have an elevator. We are currently working on that. Hope to see you again soon!
by A traveller
Posted Sep. 1, 2021 on Expedia
The room smell very bad nasty like mildew wet carpet and had roaches. They didn’t have towels. You ask for towels and they tell you they don’t have towels. What hotel don’t have towels
Comment from Hotel Management
Sep. 2, 2021 by Snowy, Hotel Management
Dear Ms. Johanna,
So sorry for mishaps at our hotel. We have taken care of the issues regarding the roaches and wet carpet. We apologize for not having extra towels for you. Due to Covid, all hotels are facing shortage in towels etc. for the time being.
We hope to see you again should you give us a chance .
Sincerely,
Hotel Staff
by A traveller
Posted Aug. 31, 2021 on Expedia
It was notclean the plumbing was messed up and we had to be moved from one room to another ad it was wotst than the first room.
Comment from Hotel Management
Sep. 22, 2021 by Snowy, Hotel Management
Dear Denisha,
We apologize for any trouble that you faced at our hotel. However, we hope that you may give us a 2nd chance to improve on your experience. We hope to see you again.
by A traveller
Posted Jul. 21, 2021 on Expedia
Nice, clean room. Convenient location to all the historical locations we wanted to visit. Breakfast was ok.
Comment from Hotel Management
Aug. 6, 2021 by Snowy, Hotel Management
Dear Guest:
Thanks for your recent review regarding your stay. We hope to see you soon.
by A traveller
Posted Jun. 26, 2021 on Expedia
by A traveller
Posted Jun. 15, 2021 on Expedia
Comment from Hotel Management
Jul. 3, 2021 by Snowy, Hotel Management
Thank you for taking your valuable time to do our survey. We greatly appreciate your input. We hope to see you again. Have a wonderful day!!
Sincerly,
Management
by A traveller
Posted May 26, 2021 on Expedia
Location
Comment from Hotel Management
Jul. 3, 2021 by Snowy, Hotel Management
Dear Guest:
Thank you for taking our survey and giving us a good review. Hope to see you again soon!!
Thanks,
Management
by A traveller
Posted May 14, 2021 on Expedia
the room didn't have enough towels ,no kleenex tissues, and the breakfast was horrible the coffee was watered down and so was the cranberry juice. We will not stay again or recommend
Comment from Hotel Management
Jul. 3, 2021 by snowy, Hotel Management
Dear Guest:
We apologize for any convenience that you may have face. We take great pride in our services. Hope that in future you will give us a chance.
Sincerely,
Front dest staff
by A traveller
Posted Apr. 12, 2021
Everything was good. Not like some of the reviews I read.
Comment from Hotel Management
Apr. 29, 2021 by Snowy, Hotel Management
Thank you for your review. Hope to see you again!
