Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par RM. Herwindo Aryo Kusumo. Hotel Manager - ARTOTEL , Gestion de l’hôtel
Dear Yen PO,Thank you for your recent stay with ARTOTEL Gajahmada Semarang.We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us.We sincerely hope you enjoyed your stay and will come back again! Looking forward to welcoming you again soon.We heART you,RM. Herwindo Aryo Kusumo.Hotel Manager - ARTOTEL Gajahmada Semarang.
5 sur 5
par un voyageur

Publié le 31 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2024 par We heART You, RM. Herwindo Aryo Kusumo Hotel Mana, Gestion de l’hôtel
Dear Willy,Thank you for the amazing review of our hotel! We work very hard to ensure that all guests receive top-notch services while staying with us.We are glad to hear that you enjoyed your stay experience at ARTOTEL Gajahmada - Semarang.Follow us on Instagram at @Artotelgajahmadasemarang , @fatelephantsemarang and @sebelasduabelassemarang for more information, events, and promotions.Looking forward to welcoming you again soon
5 sur 5
par un voyageur

Publié le 11 nov. 2023 sur Expedia
I love Artotel but I found some animals in the bathroom 😔
Commentaires de Gestion de l’hôtel
13 nov. 2023 par RM. Herwindo Aryo Kusumo, Gestion de l’hôtel
Dear Zulkifli,Thank you for your recent stay with us. We know that you have many options when choosing where to stay at Semarang, the fact that you choose ARTOTEL Gajahmada - Semarang is an honor to us. Thankyou for your input sir, we will confirmed it with our department. We sincerely hope you enjoyed your stay and will come back again!Looking forward to welcoming you again soon.We heART you,RM. Herwindo Aryo Kusumo.Hotel Manager - ARTOTEL Gajahmada Semarang.
5 sur 5
par un voyageur

Publié le 29 août 2023 sur Expedia
Wonderful hotel.
Commentaires de Gestion de l’hôtel
4 sept. 2023 par Defi, Gestion de l’hôtel
Hi Luca,Thank you for taking the time to share your feedback. We appreciate your excellent review, as we look forward to welcoming you on next visit.We heART You,RM. Herwindo Aryo Kusumo.Hotel Manager ARTOTEL Gajahmada Semarang.
3 sur 5
par un voyageur

Publié le 21 févr. 2023 sur Expedia
Pros: 1. Location of the hotel, it's within walking distance to many of Semarang's top culinary hot spots. 2. Layout of the room is great. 3. Housekeeping staff were friendly and courteous and willing to help. Cons: 1. Towels and bed sheets were old and brownish, made me wonder if they were used to mop the floor. 2. Stains on the table and walls. Small ants were ever present on the table. 3. NO hairdryer in the room. Got to request for one and then depending on who you talked to, given a time frame after which the hairdryer had to be returned. 4. Unfriendly female front office staff, made me wonder why she's in this line.
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Defi, Gestion de l’hôtel
Hi Bi Jing,Thank you for taking the time to share your feedback. We are most delighted to hear the details of your review.We value your input, and while I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We heART You,RM. Herwindo Aryo KusumoHotel Manager ARTOTEL Gajahmada - Semarang
4 sur 5
par un voyageur

Impossible parking, but nice rooms

Publié le 30 déc. 2021 sur Hotels
Rooms were clean, but parking was impossible. Couldn't even fit our car inside the drive thru.
Commentaires de Gestion de l’hôtel
3 janv. 2022 par Herwindo, Gestion de l’hôtel
Dear Our Lovely Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We heART You, RM. Herwindo Aryo Kusumo Hotel Manager - ARTOTEL Gajahmada - Semarang
5 sur 5
par un voyageur

Publié le 17 mars 2021 sur Expedia
The property location is very nice its in the area where many hotels are also situated. I like the rooftop area although they don't have a pool, but its very nice for evening dinner or relaxing. The rooms are quite spacious, good shower too. I had the king size bed and its comfortable for stay with a small child together. Although the hotel is not big, but its artsy style is really giving a different feeling for our stay. Will definitely recommend this hotel if you are in Semarang.
Commentaires de Gestion de l’hôtel
18 mars 2021 par Lia Retno S Hardini, Gestion de l’hôtel
Hi , Thank you for the rating, we're so glad you are happy with our hotel. Hope to see you again very soon! We HeART You, ARTOTEL Gajahmada - Semarang
5 sur 5
par un voyageur

Nice hotel

Publié le 16 janv. 2021 sur Hotels
Good service, breakfast was nice and clean roon
Commentaires de Gestion de l’hôtel
18 janv. 2021 par Lia Retno S Hardini, Gestion de l’hôtel
Hi Yongho , Thank you for the rating, we're so glad you are happy with our hotel. Hope to see you again very soon! We HeART You, ARTOTEL Gajahmada - Semarang
5 sur 5
par un voyageur

Publié le 16 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
19 mars 2020 par ARTOTEL Gajahmada - Semarang, Gestion de l’hôtel
Hi Niekon, Thank you for the rating, we're so glad you are happy with our hotel. Hope to see you again very soon! We HeART You, ARTOTEL Gajahmada - Semarang
4 sur 5
par un voyageur

Publié le 20 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 déc. 2019 par GM ARTOTEL - Gajahmada Semarang, Gestion de l’hôtel
Hi Anonymous, Thank you for the rating, we're so glad you are happy with our hotel. Hope to see you again very soon! We HeART You, ARTOTEL Gajahmada - Semarang
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