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Novotel Semarang

4.0 star property
4-star spa hotel near Paragon City Mall Semarang

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Photo gallery for Novotel Semarang

Outdoor pool
Bar (on property)
Nightclub
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Jalan Pemuda 123, Semarang, Central Java, 50132
  • Paragon City Mall Semarang
    ‪7 min walk‬
  • DP Mall Semarang
    ‪13 min walk‬
  • Simpang Lima Park
    ‪2 min drive‬
  • Semarang (SRG-Ahmad Yani Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 2 Single Beds

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

About the area

Semarang

Near the airport.You'll find Paragon City Mall Semarang and DP Mall Semarang within a 15-minute walk of this Semarang hotel. Lawang Sewu and Kota Lama Semarang are also within 2 miles (3 km).

What's nearby

  • Paragon City Mall Semarang - 7 min walk - 0.6 km
  • DP Mall Semarang - 13 min walk - 1.1 km
  • Lawang Sewu - 1 min drive - 1.5 km
  • Simpang Lima Park - 2 min drive - 2.2 km
  • Kota Lama Semarang - 3 min drive - 1.9 km

Getting around

  • Semarang Tawang Station - 5 min drive
  • Semarang (SRG-Ahmad Yani Intl.) - 18 min drive

Restaurants

  • ‪Soto Selan - ‬6 min walk
  • ‪RM Candra Depok - ‬7 min walk
  • ‪Mie Kopyok Pak Dhuwur - ‬4 min walk
  • ‪Karuna vegetarian resto - ‬5 min walk
  • ‪KFC - ‬2 min walk

About this property

Novotel Semarang

4-star spa hotel near Paragon City Mall Semarang
Novotel Semarang offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A nightclub, a fitness center, and a sauna are also featured at the business-friendly Novotel Semarang. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Semarang hotel.

  • 174 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Novotel Semarang offers 174 air-conditioned accommodations with safes and complimentary bottled water. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, Indonesian

Similar properties

Lobby

Hotel Ciputra Semarang managed by Swiss-Belhotel International

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 168 reviews
The price is CA $38
CA $47 total
includes taxes & fees
Apr 23 - Apr 24
Hotel Ciputra Semarang managed by Swiss-Belhotel International

Property amenities

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 5:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 133,100 for adults and IDR 66,550 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Semarang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 300000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 133100 for adults and IDR 66550 for children
  • Airport shuttle fee: IDR 100000 per person (one-way)
  • Airport shuttle fee per child: IDR 80000 (one-way), (from 5 to 14 years old)
  • Rollaway bed fee: IDR 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Semarang
Novotel Semarang
Semarang Novotel
Novotel Semarang Hotel Semarang
Novotel Semarang Hotel
Semarang Novotel
Novotel Semarang Hotel
Novotel Semarang Semarang
Novotel Semarang Hotel Semarang

Novotel Semarang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 152 reviews
Rating 8 - Good. 72 out of 152 reviews
Rating 6 - Okay. 28 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Not so good
Check in was not smooth. Check out was terrible. The people working at the check out desk were unprofessional.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mice stay
Hotel is a bit old but still convenient. Strangely enough, it does not provide hand towel. You have to ask for it specifically.
Stayed 3 nights in Jun 2024

2/10 Terrible

Nikoletta

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty, worn down. Smells like mold. Hard to communicate in English. Never coming back.
Stayed 1 night in Feb 2024

10/10 Excellent

Rupert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Yu lie

Stayed 1 night in Jun 2022

6/10 Okay

Peter

Stayed 1 night in May 2022

4/10 Poor

Jong Eun

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
towel and bed cover are so old.They are not looking clean at all.
Stayed 1 night in Jan 2022

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Good stay in Semarang
Hotel is in a very good location, across from Paragon mall. Though the room is comfy, but its aging. The bathroom really needs more attention in cleanliness. Water stain is so pronounced on the shower curtain and bathmat; and these can be easily fixed. All staff were very friendly and helpful! Overall, we had a good stay.
Stayed 1 night in Oct 2021

10/10 Excellent

sudarsono

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Low Peng

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
Comfortable and staffs are friendly
Stayed 2 nights in Mar 2021

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go to this hotel.
Room is so horrible. I asked for a non smoking room. Apparently i was put into a “previously” smoking room section. The whole room reeked of tobacco smell. The bed and the sofa too. This hotel was a good hotel 5 years ago. Cleanliness and maintenance has slipped down for sure.
Stayed 1 night in Jul 2020

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
Staff are lovely and the hotel is in a great location. Have stayed there many times before with no issues, but this trip was not good sadly. The key card wouldn’t work, they replaced it but still didn’t work so just said to ask someone from reception to accompany me to the room every time! One of the towels hadn’t been cleaned and was clearly damp and smelly from the last person that used it, and the whole room had a bad smell in it. I asked to be moved but there was nothing available (which seemed unlikely). I think next time I will stay somewhere else. Real shame as it’s always been good before
Stayed 1 night in Mar 2020

8/10 Good

sariati

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities
I was book for the rooms non smoking and when i was checking the non smoking was not available and they give me smoking rooms even the rooms sparyed with air freshner but still smell. I was travelling with small kids
Stayed 2 nights in Dec 2019

6/10 Okay

Dewi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The thing I like the least was that I didn't have any luck with the hot shower. I stayed for two night with less than lukewarm shower. For hotel this class, they can do much better than this. There are good variety of the breakfast buffet, even though the taste of most of them are so so. The staff are nice.
Stayed 2 nights in Dec 2019

8/10 Good

Juhari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and nice hotel
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Staff however property was due for refurbishment My shower had mould , pillows stunk .wholebuilding needed an upgrade
Stayed 7 nights in Dec 2019

10/10 Excellent

Takuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have always stay at Novotel Semarang bcos the Shopping Mall is just across the road....very convenient
Stayed 3 nights in Apr 2019

8/10 Good

JOICE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good old days. Need renovation, asap! 😁
Most of the staff are friendly and helpful. However this hotel need big time renovation as it is very old, bad smell, you know old building smell. The floor, uneven. Peeled off wall paint. Bad odor parking. Small size of swimming pool. But the breakfast food are good. Room size is big. Comfortable pillows. Good bathtub, as nowadays rarely hotel has bathtub.
Stayed 2 nights in Apr 2019