Astana Batubelig Suite Villa Hotel Reviews

3 sur 5

Publié le 11 avr. 2018 sur Expedia

Service incroyable, bon emplacement. Par contre la chambre est plutôt mal entretenue avec le temps (peinture défléchir, sofa taché, salle de bain usée).

5 sur 5

Bien

Publié le 20 sept. 2017 sur Hotels

Bon séjour dans cet hotel

4 sur 5

Piscine privée

Publié le 19 mai 2015 sur Hotels

Super chambre avec piscine privée. Un peu excentré dans Seminyak Petit dejeuner pas très bon

2 sur 5

Nice people but entire place is falling apart

Publié le 14 juin 2022 sur Hotels

Well, on the positive side, the young children that run the place with no adults in sight are all very nice. Only one speaks English and the other ones are to shy to offer any help or assistance. The one boy that speaks English was very nice but offered no real solutions. Sadly this entire place is run down, badly maintained, and missing a good cleaning or remolding. The room I had didn’t have a working key to lock the door to the apartment. Only the pool gate had a key. The rooms smelled like cigarettes and butts and other garbage were littered around the pool grass. Looks like they tried to fix things up with a fresh cost of paint, but instead did the cheapest bang up job ever...including spilling paint stains everywhere in the entire apartment. Dried paint splatter on the glass, on the floors, on the drapes, on the bed spread, paint spilled across the entire walkway from the reception to the room. Towels smelled like cigarettes. Water kettle looked more dirty then the toilet. Make shift Kitchen has a stove but no gas cylinder to turn it on. No pots or silverware or anything other then an ashtray in the kitchen. This place looks decent in photos but it’s a disappointment in person. The price point is way off for the reality. If they lowered the price to reflect what it really is, people would be less shocked and perhaps would expect to get less.

1 sur 5

Publié le 3 mars 2020 sur Expedia

The property was a mess. Looked like it had not been cleaned since it’s opening date. Nothing like the pictures

Commentaires de Gestion de l’hôtel

3 mars 2020 par Management, Gestion de l’hôtel

Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and we are sorry about the inconvenience. We will hard work to make a better. Thank you for your kindly attention. Best Regards,

1 sur 5

Publié le 10 févr. 2020 sur Hotels

We got there 10pm and they didn’t even know we had reservation so we had to wait for cleaning at 10pm when room should have been ready by 3pm We walked in room and walked right out and left to another hotel ( didn’t get money back)

Commentaires de Gestion de l’hôtel

12 févr. 2020 par Management, Gestion de l’hôtel

Dear Bianca, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and we have crosscheck to staff but no confirmation so, was running as original booking because the term & condition is under promotion non refundable. We are sorry about it. Thank you for your kindly attention and have good day. Best Regards,

3 sur 5

Publié le 18 déc. 2019 sur Wotif

The property looked nothing like it did in the pictures. The bathroom was rusty and old!!!!! The kitchen amenities were terrible...why have a fridge, kitchen, sick, minimal utensils but not bowls or plates? The pool area was nice but much smaller looking in person. The beds were quite stinge with how they’re made up and the aircon does not work properly with the fan making a continuous noise when on. Friendliness was fine with the workers but their food standard was also extremely disappointing.

Commentaires de Gestion de l’hôtel

18 déc. 2019 par Management, Gestion de l’hôtel

Dear Victoria, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and sorry for the inconvenience, we will work hard to fix it also make it comfortable. Thank you for your kindly attention.

4 sur 5

Astana Review

Publié le 8 déc. 2019 sur Hotels

The Villa was a perfect size, had a small living room/kitchen, bedroom and then bathroom. The doors of each room opened up onto the pool. Only bad thing I have to say was the obvious wear and tear within the place. The mirrors were very old, the paint was coming off, some wood structures were broken etc. I spoke to another couple in the villa and they had the same problem. It didn’t affect my stay at all, it was just something that needs to be fixed. The staff were lovely and very accommodating. The food was okay, nothing special.

Commentaires de Gestion de l’hôtel

9 déc. 2019 par Management, Gestion de l’hôtel

Dear Caitlin, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your comment, we appreciate with your concern and will do best also hard work in the future. Best Regards,

3 sur 5

2 nights stay

Publié le 13 nov. 2019 sur Hotels

The location of this villa was great. Very near to the beach, beach clubs, food places. The service of the staff was very good too. There's aircon and ceiling fan in the room. And there's a great selection for breakfast. However condition of the villa was very poor (at least it was for my villa that i stayed in). Certain doors were hard to lock. The sliding door to the toilet was always sliding off by itself. The floors seemed dirty and i didn't dare to walk barefoot in it. The wooden floors were chipping off although not super visible. Toilet glass doors would bang loudly if we do not close it properly. There were some stains on the blankets as well.

Commentaires de Gestion de l’hôtel

20 nov. 2019 par AnieS - Sales , Gestion de l’hôtel

Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa. Thank you for your email and stay with us, regarding your comments we will hard work to do the best in the future. Thank you for your kindly attention and have good day. Best Regards,

1 sur 5

Publié le 6 nov. 2019 sur Expedia

Commentaires de Gestion de l’hôtel

11 nov. 2019 par Management , Gestion de l’hôtel

Dear Sir / Madam, Warmest greeting from Astana Batubelig Suite Villa Thank you for your attention. Best Regards

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Note fondée sur 186 évaluations de clients