Note fondée sur 422 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,9 Service et personnel
4,6 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Awesome hotel in Bali
Publié le 24 sept. 2018 sur HotelsOutstanding service, fantastic hotel with private villas having their own pool. Complimentary car to drive you around in the close area, and a butler at your disposal. True 5 stars
Commentaires de Gestion de l’hôtel
22 oct. 2018 par Arie S. | General Manager, Gestion de l’hôtel
Dear Traveler,
Thank you so much for your wonderful review and for staying with us in eqUILIBRIA SEMINYAK during your holiday in Bali.
We appreciate your kind comments and gracious compliments about the facilities of our Villa, the private swimming pool, as well as about the complimentary free shuttle service within Seminyak.
We are blessed with a great team of staff who are extremely dedicated and detail oriented, even our Engineering and Housekeeping team are come up with new ideas on how to make our guests stay more enjoyable. I will personally share your comments with our team, and commend them for their high level of service.
Thank you and we look forward to seeing you again one day in Bali !
par david
sejour parfait
Publié le 22 mai 2017 sur Hotelssejour parfait ! villa waterfall spacieuse. service au top !
merci equilibria ;-)
Commentaires de Gestion de l’hôtel
31 mai 2017
Dear David,
It was a real pleasure having you stay with us at our Waterfall Villas.
We are glad to hear that you had a great time in Bali.
We are glad that you enjoyed our eco-friendly architectural designs, and especially our service.
Obviously, we will keep it at its level and do utmost to even exceed.
We wish you all the best and look forward to seeing you again someday in Bali ! Terima Kasih !
par un voyageur
Publié le 29 sept. 2015 sur Hotels
par un voyageur
Publié le 7 août 2024 sur Expedia
The property itself was absolutely stunning. The staff were amazing and accommodating for anything you wanted or needed. They offered us a complementary massage in their amazing spa which was wonderful and a nice touch.
The hotel offers VIP access to Finn’s beach club. When looking online it indicated that with the VIP access there was no need to book as the access provided for one day bed. We went to Finn’s over 20mins drive away, only to be advised that it was completely booked (11am) and we had to be put down on a wait list or wait in the bar for available seats. As I understand this required a down payment to be put on the wait list. We ended up leaving. In fairness in the resort when we outlined this on our return they seemed shocked as this doesn’t seem to be the arrangement they have with Finn’s.
Commentaires de Gestion de l’hôtel
11 août 2024 par Agus, Gestion de l’hôtel
Dear Edward,Your feedback is highly appreciated. We're delighted to hear that you found eqUILIBRIA SEMINYAK stunning and our teams amazing and accommodating. It's wonderful to know that you enjoyed the complimentary massage and our spa facilities.We regret to learn about the inconvenience you experienced with the VIP access to Finn's beach club. we strive to provide top-notch experiences for our guests and we're saddened to hear that your experience did not meet your expectations. We value your input and will certainly take it into account to ensure a more seamless experience for our guests in the future. We hope that despite this setback, you were able to enjoy the remainder of your stay with us.Thank you once again for your review. We look forward to welcoming you back and providing an even better experience next time.
par un voyageur
Publié le 26 juill. 2024 sur Expedia
EqUILIBRIA surpasses our expectations! The villas were very nice, so quiet and private. We had an amazing experience from the minute we arrived. The staff was incredibly friendly and prompt in helping us. The spa, shared pool and gym facility was very clean and made for a thoughtful and picturesque experience all around. Everything is so central from this location. We would definitely stay here again!
Commentaires de Gestion de l’hôtel
1 août 2024 par Agus, Gestion de l’hôtel
Dear Keely,It is wonderful to hear that eqUILIBRIA SEMINYAK exceeded your expectations and provided you an amazing experience. We are pleased to know you enjoyed the tranquility and privacy of our villas, as well as the prompt service from our dedicated teams. It's delightful to note that our spa, shared pool, and gym facilities added to the charm of your stay, and our central location proved beneficial for your exploration.Your words of appreciation inspire us to strive for excellence and we look forward to welcoming you back for another memorable stay.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
This was the most amazing stay I've had in my life. The place was completely private including the pool which was really important to us. The breakfast was 24/7 which meant we could order it anytime which really worked well for us. Gede and Ngurah were amazing.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Agus, Gestion de l’hôtel
Dear Abujaher,Your kind words brought a smile to our faces. It's wonderful to hear that you had such a delightful stay in eqUILIBRIA SEMINYAK and appreciated the privacy of your accommodations and pool. We're glad you found our 24/7 breakfast service convenient and appreciated the efforts of Gede and Ngurah. They are indeed a valuable part of our team. We hope to have the privilege of welcoming you back in the future.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Service was amazing. Staff was welcoming. Massage was beautiful. This place was the perfect hideaway.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Agus, Gestion de l’hôtel
Dear NNamdi,Your wonderful review regarding eqUILIBRIA SEMINYAK has truly made our day. It brings us immense pleasure to hear that our dedicated teams contributed to your positive experience and that our massage services added to the tranquility of your stay. Your kind words are a testament to our constant effort to provide a relaxing and memorable stay for our guests.We hope to welcome you back soon for more memorable experiences.
par un voyageur
Publié le 10 juill. 2024 sur Expedia
We stayed 6 days in SEMINYAK and over it was so nice! Convenient to shopping dinning and night clubs! The only thing is the street it’s on is small and tight were cars and motor bikes are coming in and out.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Agus, Gestion de l’hôtel
Dear Brianna,It's delightful to hear that your 6-day stay in Seminyak, particularly in eqUILIBRIA SEMINYAK, was overall a pleasant experience and you found our location to be convenient for shopping, dining, and nightlife. We acknowledge your observation regarding the small street. It indeed adds a unique charm to the locality while also ensuring guests are at the heart of the action.Your feedback is invaluable and we hope to welcome you back in the future for another memorable stay.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Great location, great customer service very polite and helpful
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Agus, Gestion de l’hôtel
Dear Shwetambari Nimeeka,Your feedback is indeed heartening. It's delightful to know that you appreciated our prime location and customer service. Our team strives to provide the highest standard of service to ensure our guests' satisfaction. It's rewarding to learn that we have been successful in our efforts during your stay.We look forward to welcoming you back for another wonderful experience at eqUILIBRIA SEMINYAK
par un voyageur
Publié le 24 juin 2024 sur Lastminute
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Agus, Gestion de l’hôtel
Dear TONY,Your perfect rating is truly appreciated. We are delighted to know that you enjoyed your stay at eqUILIBRIA SEMINYAK and we managed to meet your expectations. We strive to provide the best service to all our guests. Looking forward to welcoming you back soon.
