Note fondée sur 441 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Je ne veux pas dire que c’est parfait car ce sera full l’année prochaine
Commentaires de Gestion de l’hôtel
13 août 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Gregory,Thank you for the wonderful feedback! We truly appreciate your kind words. We'll do our best to keep our little secret safe, so there’s always a special spot waiting for you when you return. We look forward to welcoming you back next year!Kind regards,Igor Raicevic General Manager
par un voyageur
Publié le 8 mars 2024 sur Hotels
Trop cher pour les prestations, petit déjeuner médiocre et personnel derrière vous tt la journée pour vous vendre des prestations ! On ne s attend pas cela dans un hôtel de ce standing .
Commentaires de Gestion de l’hôtel
14 mars 2024 par Dian in ( Didi ), Gestion de l’hôtel
Dear Mr/s AnonymousThank you for your review and for taking the time to share your experience with us. We sincerely apologize for any inconvenience during your stay at our resort. Your feedback will be forwarded to our related department to improve the quality of our services. On behalf of the entire team, we look forward to welcoming you back to Grand Seminyak - Lifestyle Boutique Resort Bali in the future. Stay well & have a nice day.Kind regards,The Management of Grand seminyak - Lifestyle Boutique Resort Bali
par un voyageur
Sur une plage de rêve
Publié le 4 nov. 2014 sur HotelsExcellent
par un voyageur de Levallois
A+
Publié le 20 août 2009 sur ExpediaLe Petit dejeuner la situation a Sermyniak la qualite du service un Hotel pour faire la fete
par un voyageur
Publié le 4 sept. 2024 sur Expedia
The room just seemed heavily used, there were stains and there were visible signs of wear. I really didn’t like that there were not any new toiletries for use there was old soap containers that were just refilled. The hot water was an issue in both the bath and outside jacuzzi which made it unusable. The staff did a great job at decorating our room which was appreciated. Also the beach area was quite dead though there were a lot of things in the area no people seemed to be there.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Jenna,Thank you for taking the time to share your feedback with us. I truly appreciate your honesty, as it helps us to identify areas where we can improve.I’m sorry to hear that you experienced issues with the condition of the room and the toiletries. Please know that we take cleanliness and maintenance very seriously, and I have already shared your comments with our housekeeping team to ensure immediate improvements are made. We strive to provide fresh amenities for every guest, and it’s clear we fell short this time. Regarding the hot water in both the bath and jacuzzi, I'm sorry that this inconvenience impacted your stay. Our engineering team has been alerted and is addressing these concerns to prevent future occurrences. I’m glad to hear, however, that our team’s effort in decorating your room added a touch of delight to your experience.I hope you will give us another chance in the future to provide you with a more seamless and enjoyable experience.Warm regards,Igor RaicevicGeneral Manager
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Jayesh,Sunny greetings from Bali.Thank you for sharing your review.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next experience will be as enjoyable as the last.Best Regards,Igor RaicevicGeneral Manager
par un voyageur
Publié le 20 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
21 août 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Darryl,Sunny greetings from Bali.Thank you for sharing your review.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next experience will be as enjoyable as the last.Best Regards,Igor RaicevicGeneral Manager
par un voyageur
Publié le 20 août 2024 sur Wotif
Excellent location right on the beach, great sized rooms, friendly staff.
Only negative is at night with noise from neighbouring property/ resort. At least it stops around 10pm.
Commentaires de Gestion de l’hôtel
20 août 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Darryl, Thank you for your positive feedback! I'm thrilled to hear that you enjoyed our beachfront location, spacious rooms, and friendly staff. I apologize for any disturbance from the neighboring property. We understand the importance of a peaceful night's rest and are glad to know the noise subsides by 10 pm. We’ll continue working on ways to enhance the tranquility of your stay. We hope to welcome you back soon for another relaxing experience!Kind regards,Igor RaicevicGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Great little hotel
Commentaires de Gestion de l’hôtel
19 août 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Sabrina,Thank you for your kind words and for choosing to stay with us! We're delighted to hear that you enjoyed your time at our hotel. It's always our goal to provide a memorable and pleasant experience for all our guests.We hope to have the pleasure of welcoming you back on your next visit. Warm regards,Igor RaicevicGeneral Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Igor Raicevic, Gestion de l’hôtel
Dear Brandon,Sunny greetings from Bali.Thank you for sharing your review.On behalf of the entire team, we do hope to have the pleasure of welcoming you back in the future and certainly hope that your next experience will be as enjoyable as the last.Best Regards,Igor RaicevicGeneral Manager
