Note fondée sur 128 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
93 % des clients le recommandent
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 14 oct. 2022 sur Expedia
3 sur 5
par un voyageur

Ruime suite

Publié le 29 sept. 2022 sur Hotels
Ontzettend vriendelijk en behulpzaam personeel. We hadden de pool access suite op de begane grond. Een heel ruim vertrek en zeker met kinderen erg fijn. Ik vond wel dat het vertrek en met name de badkamers gerenoveerd zouden moeten worden. Daarbij hadden wij elke dag heel veel muggen binnen die via de badkamer (rooster) naar binnen kwamen. Daar had wel meer aan gedaan kunnen worden.
2 sur 5
par un voyageur

Disappointing stay

Publié le 22 août 2022 sur Hotels
Pros good size apartment Welcome drink Near Livingstone cafe Cons Needs new bathrooms/good clean Leaking ac Very noisy - water/music/motor bikes dated since photos were taken No shuttle bus to beach as stated - a good 25 min walk
Commentaires de Gestion de l’hôtel
29 août 2022 par Beni Prayoga, Gestion de l’hôtel
Dear Phillip,We very much appreciate your comments regarding your stay at Kokonut Suites Seminyak. Glad to read that you enjoyed your stay and happy with our services. I will share your comments with our team as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sorry for the inconvenienced cause due to Cons Needs new bathrooms/good clean Leaking ac Very noisy - water/music/motor bikes dated since photos were taken No shuttle bus to beach as stated - a good 25 min walk. We hope to welcome you back soon for another memorable experiences.Sincerely,
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 17 mai 2022 sur Hotels
5 sur 5
par un voyageur de japan

Publié le 7 mars 2020 sur Expedia
行動のベースとして最適でした。 バリには30年近く通ってますが、今後はここでいいかなって思ってます。
Commentaires de Gestion de l’hôtel
11 mars 2020 par Edi, Gestion de l’hôtel
Dear Mr.Takeshi It's a blissful day at Kokonut Suites.. Thank you very much for your recent stay at Kokonut Suites and thank you for the time to give us your great and positive review. We are glad to know that you were satisfy stayed with us. We are so thankful to you who takes the time to share your feelings. We look forward to welcoming you back at your second home in Bali. Best Regards, I Putu Edi Gunadi Operation Manager
4 sur 5
par un voyageur

Publié le 23 janv. 2020 sur Hotels
Had a wonderful time here, having a 1 bedroom apartment is great with plenty of room. Pool area could use more or bigger umbrellas as we had a keep moving to get out of the sun.
Commentaires de Gestion de l’hôtel
29 janv. 2020 par Edi, Gestion de l’hôtel
Dear Mrs.Orith It's a blissful day at Kokonut Suites. We wish to thank you very much for your recent stay at Kokonut Suites and taking your precious time sharing on Expedia group. We are delighted to learn that it was a good experience, all the Family members at Kokonut Suites love to take care of all our guests with a true “PassionForLife” spirit. We have noted your concern related to the umbrella at the pool. We will review it with the team. If we have the pleasure to host you again during your next holidays in Bali, we will be delighted to welcome you back. We look forward to having you back in your home on this beautiful island of Bali! Best Regards, I Putu Edi Gunadi Operation Manager
4 sur 5
par un voyageur

Publié le 9 déc. 2019 sur Expedia
Great location with decent lodgings - I'd highly recommend this place just for that. The room is very comfortable, especially the bed.
Commentaires de Gestion de l’hôtel
19 déc. 2019 par Edi, Gestion de l’hôtel
Dear Beloved Guest It's a blissful day at Kokonut Suites. Thank you for the heart-warming review of your recent stay at Kokonut Suites. We are glad that you found our room is very comfortable and that the location was suitable for you. For sure we will do some improvement. We hope that the beautiful memories of your stay with us will last until we can welcome you back again. Best Regards, I Putu Edi Gunadi Operation Manager
5 sur 5
par un voyageur de 日本

Publié le 30 nov. 2019 sur Expedia
非常に快適に過ごせました。 ただ、時間帯によりお湯の温度が低温になる場合があり、 少し困りました。
Commentaires de Gestion de l’hôtel
3 déc. 2019 par Edi, Gestion de l’hôtel
Dear Beloved Guest It's a blissful day at Kokonut Suites. Thank you very much for your recent stay at Kokonut Suites and thank you for taking the time to give us your great and positive review thru Expedia. We are glad to know that you loved your comfortable room. We have noted your concern and would like to offer our sincerest apology related to the hot water. For sure we will do improvement soon. We are so thankful to you who takes the time to share your feelings. We look forward to welcoming you back at your second home in Bali. Best Regards, I Putu Edi Gunadi Operation Manager
5 sur 5
par un voyageur

Publié le 26 nov. 2019 sur Hotels
Our room was comfortable and spacious though plumbing was a bit old. Overall experience was good. Staff was always courteous and eager to assist. Good from the cafe LIVINGSTONE was tasty. Location was ideal, near good dining places. Distance from beach was a bit far though but renting a scooter helped get us around.
Commentaires de Gestion de l’hôtel
29 nov. 2019 par Edi, Gestion de l’hôtel
Dear Beloved Guest It's a blissful day at Kokonut Suites. We are very grateful indeed for such a glowing review! We are so pleased to hear that you enjoyed so many aspects of your stay! Our associates try very hard to ensure our philosophy of relationship hospitality felt by all and on reading your review, we are so glad your experience reflects this effort. Thank you for your feedback related to plumbing. For sure we will upgrade our room soon. We do hope that we will have the pleasure of your return to Kokonut Suites. Best Regards, I Putu Edi Gunadi Operation Manager
3 sur 5
par un voyageur

Publié le 10 nov. 2019 sur Wotif
It was a nicer resort but facilities are a bit dated and housekeeping staff can do a better job with the cleaning. Spa is basic. Restaurant is very good though
Commentaires de Gestion de l’hôtel
29 nov. 2019 par Edi, Gestion de l’hôtel
Dear Beloved Guest It's a blissful day at Kokonut Suites. Thank you very much for taking the time to write a review of your recent experience with us. We are terribly sorry to learn that we were not able to meet your expectation in particular related to facilities and room cleanliness. Please accept our sincerely apologize for the inconvenience. We will do some improvement soon and upgrade our facilities. Once again thank you for your feedback and we truly hope we would have another chance to welcome you back on your next trip to Bali. Best Regards, I Putu Edi Gunadi Operation Manager
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