Note fondée sur 543 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super
Publié le 2 mai 2024 sur HotelsTout était top : service, confort, qualité du petit déjeuner et late Checkout.
Seul bémol l’odeur de moisi présente dans la chambre (l’humidité et la chaleur combinées à la climatisation)
Commentaires de Gestion de l’hôtel
4 mai 2024 par Montigo Resorts Seminyak., Gestion de l’hôtel
Dear Lucie,Thank you very much for choosing to stay with us at Montigo Resorts Seminyak and for taking the time to share your experience. We are delighted to hear that you found our service, comfort, breakfast quality, and late checkout to be top-notch. Your feedback regarding the musty smell in the room is valuable to us, and we apologize for any inconvenience this may have caused. Rest assured, we are actively addressing this issue to ensure that all our guests enjoy a comfortable and pleasant stay. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Montigo Resorts Seminyak
par un voyageur
Passable
Publié le 30 août 2023 sur HotelsTrès déçus. Pas à la hauteur d’un 4 étoiles +. En travaux. Piscine petite Peu de transats. Pas de jardin. Chambre petite Petit déjeuner peu varié Restaurant donnant sur la route. Très bruyant.
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Montigo Resorts Seminyak., Gestion de l’hôtel
Dear Passable,We sincerely apologize for the disappointment you experienced during your stay at Montigo Resorts Seminyak. We deeply regret that we did not meet your expectations and that certain aspects of your visit did not align with the standards you anticipated. Your feedback is valuable to us, and we take your comments seriously as we work toward improving our services and facilities.We understand your concerns regarding the ongoing construction, the limited pool and deckchair availability, the room size, and the breakfast variety. We are actively working on enhancements and renovations to provide a more enjoyable experience for our guests, and your observations will be used to inform these improvements.The noise from the restaurant overlooking the road is not the experience we aim to provide, and we apologize for any inconvenience it caused you during your stay.Your feedback is instrumental in helping us address these issues and make necessary changes to ensure a better guest experience in the future. We hope you'll consider giving us another opportunity to welcome you back once these improvements have been implemented. If you have any further comments or suggestions, please feel free to reach out to us directly.Warm regards,Montigo Resorts Seminyak
par un voyageur
Publié le 27 févr. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
28 févr. 2020 par Alfakilo - Asst. Marketing Communication, Gestion de l’hôtel
Dear Our Guest,
Thank you for taking the time to giving the great score about your recent stay with Montigo Resorts Seminyak.
We look forward welcoming you again soon.
Kind regards,
par un voyageur
Big rooms with comfy bed.
Publié le 14 août 2019 sur HotelsVery nice room. Breakfast can be improoved.
Commentaires de Gestion de l’hôtel
15 août 2019 par Montigo Resorts Seminyak, Gestion de l’hôtel
Dear Mehdi,
Thank you for affording the time to share your feedback in regards to your recent stay at our resort. we are happy to know that you love our room. regarding the breakfast, we will share your generous feedback to our related team and department for improvement. thank you again and we look forward to welcoming you back at our resort.
kind regards,
par valérie
Hotel agreable,bien situé
Publié le 26 mars 2017 sur Hotelsséjour agréable ,belle chambre ,calme ,proche du centre,personnel accueillant, bon petit déjeuner ,3 piscines
par Evelyne
Publié le 16 juin 2016 sur Hotels
par un voyageur
Montigo stay 1 to 4 October 2024
Publié le 4 oct. 2024 sur HotelsGood location. But hotel rooms would need to be renovated. Average breakfast.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Montigo Resorts, Seminyak, Gestion de l’hôtel
Dear THIERRY,Thank you for sharing your feedback with us. We're glad you enjoyed our convenient location! We also appreciate your comments regarding the need for room renovations and your thoughts on breakfast. Please know that we’re continually looking for ways to enhance the guest experience, and your input is valuable in helping us prioritize areas for improvement.We hope to have the opportunity to welcome you back in the future, with an even better experience.Best regards,Montigo Resorts, Seminyak
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Montigo Resorts, Seminyak, Gestion de l’hôtel
Dear Sanda,Thank you for giving us a perfect 5-star rating! We are delighted to know that you had a wonderful experience at Montigo Resorts Seminyak.Your positive rating means a lot to us, and we look forward to welcoming you back for another exceptional stay.Regards,Montigo Resorts, Seminyak
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Montigo Resorts, Seminyak, Gestion de l’hôtel
Dear Sam,Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our amazing staff, enjoyed the resort, and loved the food. It's always a pleasure to receive such kind words.We look forward to welcoming you back to Montigo Resorts Seminyak for another fantastic stay!Warm regards,Montigo Resorts, Seminyak
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The service and staff were incredibly friendly, and they had quite a spread for their breakfast. They were very nice to prepare a birthday message and cake for me in the room when I arrived, and even on my actual day, their staff sang during breakfast!
The pools were cute, and the lobby/cafe area was very chic. One thing I found a bit off was that there wasn't much amenities in the room itself compared to other hotels - I'm not quite sure how to put it but the room looked a bit bare.
Other than that, it is located really conveniently, with shuttle to Seminyak Village and Square. It was also a short walk away from the beach, and the entrance to Potato Head beach club was just right next to their entrance. Overall, a very good stay!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Montigo Resorts, Seminyak, Gestion de l’hôtel
Dear GabrielThank you so much for your detailed review! We're delighted to hear that you enjoyed your stay with us and that our team could make your birthday extra special with the cake and celebration. It’s wonderful to know you appreciated our breakfast, pools, and chic lobby/cafe area.We appreciate your feedback about the room amenities, and we’ll certainly take it into consideration as we work to enhance our guests' experience. We’re also glad you found our location convenient and enjoyed exploring Seminyak and Potato Head beach club.We hope to welcome you back for another memorable stay!Warm regards,Montigo Resorts, Seminyak
