Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2023 par The Seiryu Villas, Gestion de l’hôtel
Dear Catherine, Good Afternoon and Warmest Greeting from Seiryu Villa Thank you very much for your review and we really appreciate it. We always do improvements to ensure our guests enjoy staying with us. feel free to share your experience during your stay to ensure we understand what the client wants during a stay at our villa and improve them in the future. hopefully, we could welcome you back to our villa and do not forget to put on your list holiday.
par Youssef de casablanca
Magnifiqu villas a Seminyak
Publié le 21 août 2015 sur HotelsVillas spacieuse et tres chic et moderne. L'hotel propose des villas chic et tres propre. Nous avons passé 3 nuits et nous y retournerions sans reflechir si nous revenons à Seminyak. Le prix est tres correct comparativement aux grands hotels de renom dans la zone. Plage accessible a 5min a pied.
Recommandé
pour Couplespar un voyageur de Montreal
Publié le 15 févr. 2015 sur Expedia
Magnifique villa, spacieuse, privée, service attentionné!
par pierre de avignon
excellent sejour
Publié le 23 janv. 2015 sur Hotelsexcellent sejour dans une villa privee au sein d un complexe de 10 villas avec piscine
rien a dire sympa et professionnel
par un voyageur
Publié le 3 mars 2024 sur Expedia
Wonderful place to relax and forget your cares. Delightful little pool and condo and quiet. Breakfast was brought to our room and served in the lovely kitchen! Yum!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Putu Tedy, Gestion de l’hôtel
Dear Joanie,Thank you so much for your kind words and for taking the time to share your experience at Seiryu Villa Seminyak. We're thrilled to hear that you found our villa to be a wonderful place to relax and unwind.It's fantastic to know that you enjoyed the tranquil atmosphere of our villa, along with the delightful little pool and villa. We take great pride in providing a serene environment where our guests can truly escape and forget their cares.We're also delighted that you enjoyed our breakfast service. It's always our goal to ensure that our guests start their day off right with delicious meals served with care and attention to detail.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to Seiryu Villa Seminyak for another memorable stay in the future.Warm regards,Putu TedyOperation ManagerSeiryu Villa Seminyak
par un voyageur
Publié le 11 févr. 2024 sur Hotels
par un voyageur
Publié le 14 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2023 par The Seiryu Villas, Gestion de l’hôtel
Dear Joinul, Good Afternoon and Warmest Greeting from Seiryu Villa Thank you very much for your review and we really appreciate it. We always do improvements to ensure our guests enjoy staying with us. feel free to share your experience during your stay to ensure we understand what the client wants during a stay at our villa and improve them in the future. hopefully, we could welcome you back to our villa and do not forget to put on your list holiday.
par un voyageur
Publié le 10 juin 2023 sur Expedia
丁寧でいいところです
Commentaires de Gestion de l’hôtel
15 juin 2023 par The Seiryu Villas, Gestion de l’hôtel
Thank you very much for your review and we really appreciate your kind review. we really excited to welcome you back to our villa. feel free to contact us if you need further assistance for your future stay
par un voyageur
Publié le 1 juin 2023 sur Expedia
Not recommended… Very disappointed, the villa was dark there were no proper chairs to sit on, the lounge was floor level and no outside chairs. When we asked the staff they said that’s their decor. Very dark inside and dated, breakfast was cold. The place does not match the photos online.
Will not stay here again.
Commentaires de Gestion de l’hôtel
3 juin 2023 par The Seiryu Villas, Gestion de l’hôtel
Dear Mr/s. James Armitage,Sunny greetings from The Seiryu Villas.First of all, we do apologize for the inconvenience caused during your stay. Since we are a Japanese concept, we could not fill your request as mentioned. meanwhile, during your stay, we receive only positive feedback and did not get any negative feedback during your stay. we ensure we will do our best to find the best solution to resolve your problem. Hopefully we could assist you in futureWarm Regards,The Seiryu Villas
par un voyageur
Publié le 22 févr. 2023 sur Expedia
We had a couple of issues during our stay but overall had an okay experience there.
1. We arrived back to the villa after being out for the morning to find the front door completely unlocked after the cleaners had been. We had not secured our valuable items and we literally walked in off the street with no staff at reception. So anyone could have entered our room from the outside.
2. We arrived perfectly on time for check in at 2pm but were told the room wasn’t ready and to go for a walk for 30 mins. When we returned the room still was not ready and in total we weren’t able to check in until after 3pm.
3. There were no spare toilet paper rolls and we were given half a roll to start with so ended up running out.
The villa is nice and spacious but definitely has some wear and tear.
Commentaires de Gestion de l’hôtel
23 févr. 2023 par Jefri, Gestion de l’hôtel
Dear Mr. Jordan, Thank you for taking time out of your busy day to leave us with a candid review. We appreciate your wonderful comment regarding our villa. However, I would like to offer a sincere some of apology on our security not satisfied. I fully understand the discomfort this has caused you. Again, I do apologize and regret that this impacted your experience at our villa.While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your next stay as best as it can be. Best Regards, Jefri Erimartha Operation Manager
