Note fondée sur 46 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2023 sur Expedia
Nice restaurant with great views of the lake
Good service
Well maintained gardens
Limited menu
Rather isolated location
Really poor wifi service
Commentaires de Gestion de l’hôtel
28 mai 2023 par Ellard Savala, Gestion de l’hôtel
Dear Mark, On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of your concern regarding Wi-Fi service. This will be looked into.It was a pleasure to have you staying with us and look forward to welcoming you back.
par un voyageur
Publié le 13 mai 2023 sur Expedia
par un voyageur
Publié le 31 juill. 2021 sur Expedia
par un voyageur
Publié le 31 mars 2021 sur Hotels
Commentaires de Gestion de l’hôtel
31 mars 2021 par Ellard Savala, Gestion de l’hôtel
Dear Patrick,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We are glad you enjoyed your stay with us.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
par un voyageur
Publié le 30 nov. 2020 sur Expedia
Room was very clean and food was amazing.Will definitely go back
Commentaires de Gestion de l’hôtel
1 déc. 2020 par Ellard Savala, Gestion de l’hôtel
Dear Valued Guest,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. We are glad you enjoyed our amazing food and service delivery.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
par un voyageur
Publié le 24 nov. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
1 déc. 2020 par Ellard Savala, Gestion de l’hôtel
Dear Valued Guest,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
par un voyageur
Publié le 26 oct. 2020 sur Hotels
Check in was terrible ! Took so long . We requested for the manager . Request was ignored . We got there and were told that our pre booked rooms are not available. We were not given any temporary complementary service while we waited. Rooms were overall well maintained and clean .well decorated with all necessary facilities. Beach front room had a very nice lake view. Good variety at breakfast . Very very disappointing reception and restaurant staff . Overall good stay . Would recommend this for holidays or business trips.
Commentaires de Gestion de l’hôtel
1 déc. 2020 par Ellard Savala, Gestion de l’hôtel
Dear Valued Guest,
On behalf of the entire hotel team, I want to thank you for sharing your experiences with us during your recent stay at Sunbird Livingstonia Beach as your interest and concerns are extremely valuable to us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. I have taken note of the situation you had with check in services and restaurant staff. Allow me to apologize for the inconvenience experienced. Please note that measures have been put in place to rectify the issues and avoid recurrence. I thank you for bringing the matter to my attention.
It was a pleasure to have you staying with us and look forward to welcoming you back to Sunbird Livingstonia Beach.
par un voyageur de Lilongwe
Publié le 2 oct. 2020 sur Expedia
I was very dissapointed by the evening restaurant stuff. I ordered and requested that the food be ready in two hours. After two hours I went to the restaurant for dinner. It didnt come out for another 2 hours. Apparently, they had misplaced my order.
The carpet in my room was dirty. Check in was fast, room was nice(except carpet), breakfast was great and the beach was very clean.
par un voyageur de Lilongwe
Publié le 16 août 2020 sur Expedia
Staff members were particularly friendly and helpful
Commentaires de Gestion de l’hôtel
21 sept. 2020 par Dave, Gestion de l’hôtel
Thank you for the compliment. We look forward to your next stay with us
par un voyageur de U.K.
Publié le 15 juill. 2020 sur Expedia
This is a nice hotel in a nice location but you need to be aware that this hotel may try to not give you the room that you have paid for. I booked a chalet with sea view for a friend of mine in malawi as a treat but when he arrived the reception tried to give him a standard room even though it clearly stated on his booking that it was a chalet. My friend had to remain at reception for an hour arguing with the staff until they finally gave him the room that I had paid for. It seems that unless you argue your case, this hotel may try to not give the room that you have paid for. Aside from that the stay was very nice but the hotel needs to be told to honour people's correct bookings.
