Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 mai 2024 sur Expedia
Très bel hôtel, un peu bruyant et entrée un peu cachée par rapport à la route mais très bien pour un séjour de quelques jours
Commentaires de Gestion de l’hôtel
10 mai 2024 par Edy, Gestion de l’hôtel
Dear Mr/s ValentineWarm greeting from Coconut Boutique Resortwe thank you very much for taking your time for you positive review.. it was a very pleasant to serve you as our valuable guest and looking forward for your next reservationBest regard
par un voyageur
Publié le 5 févr. 2024 sur Expedia
The room is very beautiful, the bathroom is stunning. sadly the wifi is really bad, i mostly relied on my LTE. the restaurant across the street is very good & cheap
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Edy, Gestion de l’hôtel
Dear Mr/s Jan Warmest greeting from Coconut Boutique Resort Thank you very much for your review, we’re soo glad to hear that you had beautiful experience . we are very sorry for the wifi problem and pleased to increase our wifi speed for better experience.Looking forward to welcoming you for next reservation . Best Regard Coconut Boutique Resort.
par un voyageur
Publié le 25 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 sept. 2023 par Ardi , Gestion de l’hôtel
Dear Guest Warmest Greeting from Coconut Beautique Resort thank you for staying us. We apologize if there is any inconvenience. We will provide better service in the future. Thank you for taking the time to share your thoughts with us.
par un voyageur
Publié le 31 déc. 2022 sur Expedia
Room:
Great individual bungalows made out of wood. The bungalows were clean and spacious. The only downside is the bathroom. Bathroom is outdoor (surrounded by tall walls) which means lots of mosquito bites everytime you need to use the toilet, shower or sink.
Amenities:
A. The pool was nice and always clean. Staff were friendly, just keep in mind some have limited English.
B. We booked our rooms with breakfast. Breakfast consisted of 3 options only: western; Nasi Goreng (chicken fried rice with egg on top); mi Goreng (chicken fried noodles). Vegetarian substitute can be done. It comes with fresh made juice, fruit plate, coffee/tea and water. The first day we didn't get fruits. The third and fourth day we didn't get water. A bit odd there but could be due to whomever were on duty.
Location:
It's a bit remote so you will need to travel via car or motorbike everywhere. Walking is an option, however, not comfortable with the heat and rain.
Other: They help arranged a private island hopping your for us.
Commentaires de Gestion de l’hôtel
31 déc. 2022 par Edy, Gestion de l’hôtel
Deam Mr/s Kama and familyWarmest regard from coconut Boutique ResortWe thank you very for your stay and review of our Property.we do appologize for the breakfast issue and we will increase the menu and service quality also our Staff english capability.We are looking forward to welcoming you again at our property for better experience.Thank youBest regard
par un voyageur
Publié le 27 janv. 2020 sur Expedia
par un voyageur de Peru
Publié le 20 sept. 2018 sur Expedia
Diseño de los bungalows muy bonito junto a lanpicina
Personal amable
Linda experiencia
Commentaires de Gestion de l’hôtel
27 sept. 2018 par Yohan, Gestion de l’hôtel
Thank you for your valuable time to write us a review.
Thank you for your compliment and we will try to give you the best services . We looking forward to welcoming you again at Coconut Boutique Resort homes
par un voyageur
Stay at CocoNut
Publié le 18 mai 2018 sur HotelsThe complimentary breakfast was not too my liking. However, I liked the A La Carte.
If you are a light sleeper there is a risk that you get woken up by nearby morning praying (I didn’t wake up).
Location is 10-15 minutes from Senggigi with taxi. Hotel is good for resting 1-2 days in my opinion
Commentaires de Gestion de l’hôtel
14 juin 2018 par Yohan, Gestion de l’hôtel
Dear Christian,
Thank you for take the time to write us a review. However,it disappointment that some aspect of the hotel doesn't meet your expectation so it will give us the opportunity to improve. We appreciated about the A La Carte and our duty to improve the service as a hotelier . We do hope you will give us the opportunity to welcoming you back at Coconut Boutique Resort home.
Thank you
Best Regards,
Recommandé
pour Tout le mondepar un voyageur de Canada
Beautiful oasis
Publié le 13 mai 2018 sur ExpediaQuiet and cozy bit of paradise in an otherwise busy area. A quick taxi to many restaurants. Only 5point review would be the quality of the breakfast. Not really worth the 100,000 IDR but there wasn’t much other option. Staff were amazing and very accommodating
Commentaires de Gestion de l’hôtel
14 juin 2018 par Yohan, Gestion de l’hôtel
Thank you for take the time to write us a wonderful review. We appreciated it regarding the quietness and coziness. Thank you for 5 point review of our breakfast. We'll improve the quality of our breakfast as soon as possible. Our staff members take their roles in our industry very seriously and try try,everyday,to provide that quality customer service,that our guest expect. We look forward to seeing you on your next trip to Coconut Boutique Resort home
Best Regards,
par un voyageur de Melbourne
Publié le 8 avr. 2018 sur Expedia
Stuff and hotel excellent although had 1 incident paid for club sandwich by pool and never received change even after asking for it. The mosque near by wakes you up at 4 AM every morning with very loud religious chanting through speakers and again at 6am then again later in day it’s that loud like it’s in the room with you.
Good coffee shop near by called gem food and coffee shop hotel is a distance away from everything so you need taxi or bike to get around
Commentaires de Gestion de l’hôtel
12 avr. 2018 par Yohan, Gestion de l’hôtel
Dear Gerald,
Thank you for taking your valuable time to write a wonderful review. We are very delighted to read your comments that you enjoyed your stay at Coconut Boutique Resort Lombok. We are grateful for your wonderful comments with regards to the staff and hotel meet your expectation. Very much appreciate your comments regarding of the changes and the mosque. . However, we appreciate you bring this issues to our attention and therefore giving us the opportunity to improve. I believe it will be a motivation to keep and maintain the personalize service, quality in all aspect include genuine in simplicity, We are looking forward to welcome you back at your second home Coconut Boutique Resort Lombok very soon.
Best Regards,
Yohan Andika
par un voyageur
Fin pool
Publié le 3 mars 2018 sur HotelsVäldigt bra service o trevlig personal. Vi fick också en väldigt bra massage.
Commentaires de Gestion de l’hôtel
20 mars 2018 par Manager , Gestion de l’hôtel
Hi Barbro,
Thank you for your great experience staying with us, we do hope to see you again soon
Thank you