Ratings based on 13 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Good but need improvement
Posted May 2, 2022 on HotelsOverall okay with couple of notes/improvement if possible
1. No elevator to 2nd floor, better put elevator or at least ramp for trolley to bring belonging to 2nd floor
2. Hot water not working in bathroom
3. Jacuzzi not hot at all
4. Parking space very limited
5. Restaurant area is very limited if hotel is fully booked
6. There is no smoking sign on the table in restaurant, but there is still people smoking and hotel staff didn't take action until I request help
7. Safety protocol in restaurant is good where staff will help to take the food, however #of staff is very limited resulting to long queue. And this is already in fastinf month, hence #of visitor take breakfast is already split to sahur and breakfast. Cannot imagine if it is not in fasting month and everyone take breakfast together.
by A traveller
Posted Jan. 5, 2021 on Expedia
by A traveller from Jakarta
Posted Jul. 4, 2019 on Expedia
Rooms are VERY basic with bathrooms even more basic. There was no hot water during my stay. breakfast was acceptable and pool area would be the premier aspect of this venue. 1 out of 10.....I give the experience a 6. Positive is that you can walk to a number of good places to eat and a few cool bars. I would stay there again just for this reason alone.
Recommended
for Everyoneby A traveller from jakarta
A nice hotel to relax
Posted Aug. 15, 2016 on ExpediaIf Your idea to relax is a quite place, fresh air and a pool to swim, this hotel is perfect.
It also a good place to have an office gathering or a simple outbond.
But the food is average and it doesnt have a 24 hours cafe/resto.
by ester from brunei
large room
Posted Aug. 25, 2015 on Hotelsenjoyable. large room. great food.
by A traveller
Posted May 2, 2024 on Hotels
by A traveller
Posted Mar. 18, 2019 on Hotels
Comment from Hotel Management
Mar. 26, 2019 by Dony, Hotel Management
Dear Kiat liong ,
Thank you for staying at Neo+ Green Savana Sentul City as your accommodation.
Highly appreciated been giving us good reviewed and we hope we’ve been created memorable moment by our services and products
We hope and very happy to welcoming you again soon for next moment.
Best Regards,
Dony Adriansyah
Hotel Manager
Recommended
for Everyoneby A traveller
Banyak semut
Posted Dec. 27, 2017 on ExpediaDi kamar hotel terutama di kamar mandi banyak semut merah yang besar
Comment from Hotel Management
Dec. 30, 2017 by Dony Adriansyah / Hotel Manager, Hotel Management
Dear Traveller,
Mohon maaf atas ketidak nyamanan anda selama menginap di hotel NEO+ Green Savana Sentul City.
Kami akan memperhatikan keluhan anda tentang semut merah yang ada di kamar kami. Kami harap pada kesempatan yang akan datang keluhan seperti ini tidak terjadi lagi terhadap anda maupun tamu-tamu kami yang lain.
Kami berterima kasih atas saran dan kritik yang diberikan sehingga kami dapat meningkatkan pelayanan dan fasilitas di hotel kami.
Hormat kami,
Dony Adriansyah
Hotel Manager
by Espen
Short but pleasant stay
Posted Aug. 4, 2017 on HotelsA two day stay at this hotel. Hotel is located outside the center. Hotel-area is big, and it's very beautiful there. Rooms are big and holds a high standard. Pool is also very big. It is located right next to outbound activities like high ropes; a challenging activity that occupies you for a couple of hours.
Had an issue with my creditcard being charged twice, but the hotel staff handled it very professionally, and it was solved by the hotel manager.
by A traveller
Posted Nov. 17, 2016 on Hotels
Cukup nyaman..area sekitar lumayan merilekskan mata..
