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Lotte Hotel Jeju

5.0 star property
5-star beach resort near Jeju Teddy Bear Museum

Choose dates to view prices

Photo gallery for Lotte Hotel Jeju

Indoor pool, outdoor pool, cabanas (surcharge)
Exterior
Down comforters, in-room safe, desk, laptop workspace
Garden
Indoor pool, outdoor pool, cabanas (surcharge)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
35, Jungmungwangwang-ro 72beon-gil, Seogwipo, Jeju Island, 697-808
  • Jeju Teddy Bear Museum
    ‪5 min walk‬
  • Jungmun Saekdal Beach
    ‪13 min walk‬
  • International Convention Center
    ‪3 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪37 min drive‬

Room options

View all photos for Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

Children's theme room

Hello Kitty (Randomly assigned - Kids/ Princess/ Ladies)

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Charlotte Deluxe Terrace Ocean Family Twin

Down comforters, in-room safe, desk, laptop workspace

Charlotte Deluxe Terrace Ocean Family Twin

  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Charlotte Deluxe Terrace Ocean Double

Down comforters, in-room safe, desk, laptop workspace

Charlotte Deluxe Terrace Ocean Double

  • 40 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for [FREE Breakfast2+1] CharlotteTerrace Ocean Fam.Twin+1 child FreeBreakfast+1 HaeonTube+2 SpecialDrink

Down comforters, in-room safe, desk, laptop workspace

[FREE Breakfast2+1] CharlotteTerrace Ocean Fam.Twin+1 child FreeBreakfast+1 HaeonTube+2 SpecialDrink

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Garden Family Twin

Down comforters, in-room safe, desk, laptop workspace

Premier Garden Family Twin

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Double Double

Down comforters, in-room safe, desk, laptop workspace

Suite Premier Ocean Double Double

  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Ocean Double

Down comforters, in-room safe, desk, laptop workspace

Premier Ocean Double

  • 47 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Ocean Family Twin

Down comforters, in-room safe, desk, laptop workspace

Premier Ocean Family Twin

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Double

View from room

Deluxe Mountain Double

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Garden Dobule

Down comforters, in-room safe, desk, laptop workspace

Deluxe Garden Dobule

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Ondol Garden

Down comforters, in-room safe, desk, laptop workspace

Premier Ondol Garden

  • 47 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Pool Villa Suite

Garden view

Pool Villa Suite

  • 85.8 sq m
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 2 Twin Futons

View all photos for Suite Deluxe Mountain Family Twin

Down comforters, in-room safe, desk, laptop workspace

Suite Deluxe Mountain Family Twin

  • 81 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite Premier Ocean Family Twin

Down comforters, in-room safe, desk, laptop workspace

Suite Premier Ocean Family Twin

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 204 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for [HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

Down comforters, in-room safe, desk, laptop workspace

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Family Twin + POOL CAFE MENU & SOFT DRINKS 1 TIME

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

Down comforters, in-room safe, desk, laptop workspace

[HEON POOL SET] Charlotte Deluxe Terrace Ocean Double + POOL CAFE MENU & SOFT DRINKS 1 TIME

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Premier Ocean Double

Down comforters, in-room safe, desk, laptop workspace

Suite Premier Ocean Double

  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Ondol Garden

Down comforters, in-room safe, desk, laptop workspace

Deluxe Ondol Garden

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Futon

View all photos for [FREE Breakfast 2+1] Deluxe Garden Family Twin +1 child Free Breakfast +1 HaeonTube +2 Special Drink

Down comforters, in-room safe, desk, laptop workspace

[FREE Breakfast 2+1] Deluxe Garden Family Twin +1 child Free Breakfast +1 HaeonTube +2 Special Drink

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Garden Family Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe Garden Family Twin

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Family Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe Mountain Family Twin

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for [FREE Breakfast 2+1] Deluxe No View Family Twin +1 child Free Breakfast +1 HaeonTube +2 SpecialDrink

Down comforters, in-room safe, desk, laptop workspace

[FREE Breakfast 2+1] Deluxe No View Family Twin +1 child Free Breakfast +1 HaeonTube +2 SpecialDrink

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Mountain Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe Mountain Twin

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Garden Family Double

Down comforters, in-room safe, desk, laptop workspace

Premier Garden Family Double

  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe No View Family Twin

Down comforters, in-room safe, desk, laptop workspace

Deluxe No View Family Twin

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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Exterior

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About the area

Seogwipo

Walk to the beach.With a stay at this Jungmun resort, you'll be within half a mile (1 km) of Jeju Teddy Bear Museum and 6 miles (10 km) of Hello Kitty Island. Also within 9 miles (15 km) are Jeju Waterworld and Sanbangsan Mountain Carbonate Hot Springs.
View more Resorts in SeogwipoOpens in a new window

What's nearby

  • Jeju Teddy Bear Museum - 5 min walk - 0.5 km
  • Jungmun Saekdal Beach - 13 min walk - 1.1 km
  • Cheonjeyeon Falls - 14 min walk - 1.2 km
  • International Convention Center - 3 min drive - 2.3 km
  • The Museum of Sex and Health - 9 min drive - 8.5 km

Getting around

  • Jeju Intl. Airport (CJU) - 37 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪베메로 Bake Make Roast - ‬4 min walk
  • ‪페닌슐라 - ‬1 min walk
  • ‪이공이시 - ‬4 min walk
  • ‪신우성타운 - ‬4 min walk

About this property

Lotte Hotel Jeju

5-star beach resort near Jeju Teddy Bear Museum
Lotte Hotel Jeju offers its guests a children's pool, an indoor pool, a waterslide, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge.

There are 5 meeting rooms available. A fitness center, a sauna, and a terrace are also featured at the luxury Lotte Hotel Jeju. A roundtrip airport shuttle is free during limited hours.

This 5-star Seogwipo resort is smoke free.

  • 500 guestrooms or units
  • 12 levels
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Lotte Hotel Jeju offers 500 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters. Satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 10:00 AM to 5:00 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KRW 85,000 for adults and KRW 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Games
  • Gym
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Separate dining area
  • Wet bar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 11 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KRW 48400.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KRW 85000 for adults and KRW 40000 for children
  • Rollaway bed fee: KRW 48400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Lotte Jeju
Jeju Hotel Lotte
Jeju Lotte
Jeju Lotte Hotel
Lotte Hotel Jeju
Lotte Jeju
Lotte Jeju Hotel
Lotte Hotel Jeju City
Lotte Hotel Jeju Seogwipo, Jeju-Do
Lotte Jeju City
Lotte Hotel Jeju Seogwipo
Lotte Jeju Seogwipo
Lotte Hotel Jeju Seogwipo
Lotte Jeju City
Lotte Hotel Jeju Resort
Lotte Hotel Jeju Seogwipo
Lotte Hotel Jeju Resort Seogwipo

Lotte Hotel Jeju Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 837 out of 1038 reviews
Rating 8 - Good. 128 out of 1038 reviews
Rating 6 - Okay. 36 out of 1038 reviews
Rating 4 - Poor. 19 out of 1038 reviews
Rating 2 - Terrible. 18 out of 1038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jaewoo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeongah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings and impeccable service. The pool side live performances were an added bonus.
Stayed 2 nights in Nov 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, amazing views from the balcony. Friendly staff. Gorgeous pool.
Stayed 6 nights in Nov 2024

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2024

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but not a excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with a view overlooking the pool. Staff are very nice and the quality of everything was excellent. This is my fav hotel in Jeju so far.
Stayed 2 nights in Nov 2024

2/10 Terrible

YONG C

Stayed 3 nights in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

tyler

Stayed 3 nights in Oct 2024

10/10 Excellent

waynette

Travelled with group
Liked: Cleanliness, staff & service, amenities
A beautiful hotel right on the water with lovely pool and beach access. Everyone that worked for the hotel was super helpful. Sent me ice packs for my sore leg whenever requested. Great location, bus or shuttle to airport in front of hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Mary

Travelled with partner
Liked: Staff & service, amenities
My room was a Mountain View. The room was old and not very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know was so grand. Great staff service. Helpful.
Stayed 5 nights in Oct 2024

10/10 Excellent

Carmen

Stayed 6 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful. It was immaculate, spacious, and full of amenities. The water pressure of the shower was incredible. The staff were welcoming, extremely courteous, and helpful. The resort is huge, so depending on where your room is located, you may have a long walk. We didn't mind since we were able to digest our food while walking to our room.
Stayed 4 nights in Oct 2024

8/10 Good

Frederikus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
we stayed in Hello Kitty room which is unique and also nice swimming pool setup.
Stayed 3 nights in Sep 2024

8/10 Good

Kent, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience at this hotel. Aside from the activities I already had planned, there was so much to do even inside the hotel
Stayed 12 nights in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service
It was beautiful and staff wonderful. But my parents, who are in wheelchairs found it difficult to use the bathroom in their room. I chose the hotel because it said accessible rooms. But they weren't.
Stayed 3 nights in Sep 2024

10/10 Excellent

??

Stayed 2 nights in Aug 2024

10/10 Excellent

Nerguibayar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Minah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great!. The food was delicious. The transportation from the airport to the hotel was an excellent service. But what I didn't like were the sheets in the hotel room. First when I arrived at the hotel and upon entering the level of elevator hallway it smelled bad and when we entered to the room that we had reserved with a mountain view we could see some stains on the floor carpet but it was even worse when I wanted to rest due to the long trip from the USA I took off my clothes and tried to sleep in bed but a few moments later I felt a biting sensation like a mosquito on my legs and suddenly I felt itchy all over my body making it impossible to stay in bed. At first I thought that maybe it was due to allergic reactions to the sheets, so I tried to wear the clothes and rest again, but I felt itchy all over my body and it was impossible to get back into bed. so I called the reception and they transferred us immediately and moved us to a cleaner room, with hypoallergenic and dust-free sheets where we could sleep more peacefully.
Stayed 2 nights in Sep 2024