Note fondée sur 626 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2023 sur Expedia
Easy and friendly checking and checkout. Amazing view from the 16th floor. Great room configuration for the space.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Entra Hotel Life Style Team, Gestion de l’hôtel
Dear Mr. Bruno,Warm greetings from Hotel Entra Gangnam!We want to express our gratitude on behalf of the entire Entra team for choosing to stay with us during your recent visit to Seoul and for taking the time to provide us with your invaluable feedback about your experience at our hotel.We truly appreciate your heartwarming message, particularly regarding the ease and friendliness of our check-in and check-out process, the amazing views from your room, and the well-designed room configuration for space. Your kind words have filled our team with joy, and they serve as a driving force to motivate us to continually strive for excellence in providing our guests with exceptional experiences.Once again, we thank you for your stay and your feedback, and we look forward to the opportunity to welcome you back in the future.Sincerely,
par un voyageur
Publié le 11 déc. 2019 sur Expedia
par un voyageur
Déçue par l'accueil
Publié le 19 mai 2019 sur Hotels4ème séjour dans cet hôtel et l'accueil est clairement décevant => staff pas serviable du tout, aucune volonté d'aider et de se se faire comprendre
par un voyageur
Correct
Publié le 3 juin 2018 sur HotelsTrès bel hotel et belles parties communes. La chambre est confortable mais petite et la seule fenêtre donnait sur un mur, je m'attendais à mieux étant donné le prix.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Life Style Team, Gestion de l’hôtel
Dear yuna,We extend our heartfelt gratitude for choosing to stay with us during your recent visit to Seoul and generously sharing your invaluable evaluation on feedback about your experience at our hotel.We appreciate for your positive rating on your stay and we will keep our quality of services and products to welcome you back in the future. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news for our clients' “A Luxurious Experience In Style.”Thank you for choosing us, and we eagerly anticipate the pleasure of welcoming you back to our hotelWarm regards,The Hotel Entra Gangnam Team
par un voyageur
Publié le 20 août 2024 sur Hotels
깨끗하고 방도 좋았어요!!
Commentaires de Gestion de l’hôtel
21 août 2024 par Life Style Team, Gestion de l’hôtel
taesu고객님께,안녕하십니까? 엔트라 호텔의 그랜드 리버 킹 객실을 이용해주시고, 이용 후기를 남겨주셔서 대단히 감사드립니다.객실의 청결함과 그랜드 리버킹의 좋은 뷰를 만끽하시고 높은 평점을 주셔서 감사드리며, 직원들과 공유하여 더욱 청결하고 좋은 서비스를 제공할 수 있도록 하겠습니다. 다음 방문에서도 좋은 서비스와 시설을 경험하실 수 있도록 노력하겠습니다. 감사합니다.엔트라 호텔 라이프 스타일 팀 드림
par un voyageur
Publié le 19 août 2024 sur Hotels
以前にも利用したことがありますが、今までソウルで利用した中で1番綺麗だと思います。ライトが多く黒い家具がないので部屋の中が明るいです。フロントの方は日本語が通じませんでしたが、翻訳を使って丁寧に対応してくださいました。ルームキーをなくしてしまったり、エレベーターが反応しなかったり、トラブルがいくつかありましたが全て親切丁寧な対応をしていただき気持ちよく過ごせました。周りに飲食店が少なく駅から少し遠いので便利ではないですが、親切で綺麗なのでお気に入りのホテルです。狎鴎亭のブランド通り辺りのアパート側の道で不審者に話しかけられたことが2度あります。1人で通るのはおすすめしません。
Commentaires de Gestion de l’hôtel
20 août 2024 par Life Style Team, Gestion de l’hôtel
Dear Guest,Greetings from Hotel Entra Gangnam! On behalf of the Entra team, thank you very much for staying with us in April and giving us your valuable feedback about your experience at our hotel. We are delighted to hear that you have satisfied with the cleanliness, and staff kindness. We will keep up our service and products quality for your next visit us in the future. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news for our clients' “A Luxurious Experience In Style.” Thank you very much again and looking forward to welcoming you back at The Entra Hotel Gangnam!With best regards,Entra Hotel Life Style Team
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Life Style Team, Gestion de l’hôtel
Mun Keong 고객님께,안녕하십니까? 엔트라 호텔의 디럭스 킹 객실을 이용해주시고, 최고의 평점을 주셔서 대단히 감사드립니다.고객님의 만족스러운 경험을 위해서 지속적으로 서비스와 상품의 품질을 유지하여 다음 방문에서도 만족스러운 투숙이 될 수 있도록 임직원 일동은 정성을 다하겠습니다. 감사합니다.엔트라 호텔 라이프 스타일 팀 드림
par un voyageur
Publié le 13 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Life Style Team, Gestion de l’hôtel
Dear ONOZATO,We extend our heartfelt gratitude for choosing to stay with us during your recent visit to Seoul and generously sharing your invaluable evaluation on feedback about your experience at our hotel.We appreciate for your positive rating on your stay and we will improve our quality of services and products to welcome you back in the future. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news for our clients' “A Luxurious Experience In Style.”Thank you for choosing us, and we eagerly anticipate the pleasure of welcoming you back to our hotelWarm regards,The Hotel Entra Gangnam Team
par un voyageur
Publié le 8 août 2024 sur Expedia
No chair and desk
Not many charging socket.
No free amenity on the room
Commentaires de Gestion de l’hôtel
9 août 2024 par Life Style Team, Gestion de l’hôtel
Dear Joyce,We appreciate very much for staying with us at Entra hotel during your recent visit to Seoul and for giving us your valuable feedback about your experience at our hotel. We're very sorry that we can't provide a disposable items such as toothbrush, razor by the government regulation since March 2024 and the room you stayed is superior single designed a small stool and marble table on the basin since the limitation of room size and we will get an idea to improve more charging sockets. Thank you very much for bringing up the issues again and looking forward to welcoming you back. Hotel Entra Gangnam is an ideal place to relax and rejuvenate for guests who seek for a Cheongdam lifestyle. Only few steps away from the Cheongdam Fashion Street, Entra is a place where you can experience the iconic streets and culture of K-pop, beauty, and food. We will do our very best to provide you with inspiring and exciting news for our clients' “A Luxurious Experience In Style.” With best regards,Entra Hotel Life Style Team
