Ratings based on 496 Guest Reviews

Hear it directly from our travellers
3.7 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 19, 2021 on Hotels
2 out of 5
by A traveller

Not worth the price

Posted Dec. 7, 2020 on Hotels
The condition of the room was not the best. There were stains and scuff marks all over the walls, the floor had pieces missing and there was a bit of mold in the shower. It was also not possible to adjust the heat from the room. It was unbearably warm. I wouldn’t recommend staying here.
1 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 25, 2020 on Expedia
4 out of 5
by A traveller

Posted Feb. 1, 2020 on Hotels
Close to COEX City Check in centre. Comfortable room. Simple breakfast provided only.
5 out of 5
by A traveller from New York, NY

Posted Feb. 1, 2020 on Expedia
I had a brilliant stay! Every staff member is super friendly! They understood my broken Korean and most of them spoke English! Special thanks to Kevin, who was fluent in English and spoke wonderfully! I stayed for 7 days. The daily breakfast is WORTH IT! Make sure you get it. A variety of options that runs until 930 AM. I booked the deluxe double. The room I originally had was dim and I could not see my face when doing my make-up so I asked if they can move me to a brighter room, they did it very easily and I was moved the next day! I recommend this hotel because it's modern and clean. It has 3 subway stations nearby, a GS-25 across the street, Co-Ex mall is a short walk, and the area of Samseong is metropolitan but not touristy. I will definitely stay here again! Thanks to everyone for your warm hospitality!
2 out of 5
by A traveller

Posted Jan. 28, 2020 on Hotels
The first night it was 83F in our room. The thermostat does not work. Finally ask the front desk and they have control of the room thermostat and would turn it off. Came back in the afternoon room was at 84F ask again and they said they would shut if off. Didn’t sleep the second night because the room got up to 85F. Asked again how to cool the room and they front desk said there was nothing they could do. We checked out two days early because we could not get the room to cool down at all. :(
5 out of 5
by A traveller

omforranle stay

Posted Jan. 6, 2020 on Hotels
Comfortable stay, aways liked this chain. Staff is professional.
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 21, 2019 on Expedia
4 out of 5
by A traveller

Nice stay, although not perfect

Posted Oct. 15, 2019 on Hotels
Not too close to Samseong station or COEX, but it was still within walking distance. Was not able to get the exact room I wanted to stay at, but the room condition was not bad at all.
4 out of 5
by A traveller

Posted Oct. 8, 2019 on Hotels
Had to switch room twice because the condition of the rooms was not good. There was construction going on every day (not at night). Front desk is very helpful and nice