Note fondée sur 1 000 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par SHILLA STAY MAPO, Gestion de l’hôtel
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur
Publié le 24 mai 2024 sur Hotels
par un voyageur
Publié le 24 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Shilla Stay Mapo, Gestion de l’hôtel
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur
Publié le 24 oct. 2024 sur Expedia
ホテルアメニティに不満があります。
4泊しましたが、1日目バスマットが無く、2日目はフェイスタオルがバスタオルになっていて（フェイスタオル1枚とバスタオルが3枚）、3日目はコーヒー用の紙コップが備わっていませんでした。使ったスプーンはそのままでした。
4日目寒いと思ったのでエアコンを暖房に切り替えたかったのですが出来ませんでした。
部屋は狭いですが、洗面台周りの作りはとても使いやすかったです。
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Shilla Stay Mapo, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur
Publié le 24 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Shilla Stay Mapo, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur de Union City
Publié le 23 oct. 2024 sur Expedia
It’s an okey place, google marked it as 4 star hotel, while they have a sing as 3 star, so it’s more of a google mislead rating not the facility, or perhaps they can amend google 4* hotel classification (not the review rating by guest, but hotels, as a *** star hotel).
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Shilla Stay Mapo, Gestion de l’hôtel
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur
Publié le 23 oct. 2024 sur Expedia
Very clean and updated.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Shilla Stay Mapo, Gestion de l’hôtel
Dear Valued Guest,Thank you sincerely for choosing to stay at the Shilla Stay Hotel. We hope your stay was both comfortable and memorable. We look forward to the opportunity to serve you in the future. Looking forward to welcoming you back!Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur
Publié le 23 oct. 2024 sur Expedia
The ac is not working! When we ask the front desk, It suggested us to open window....and the cafe is not allowed Slipper but we saw some other people weart them. I also paid the food twice, and the first payment refund is still not showing in my phone banking.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par SHILLA STAY MAPO, Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing Shilla Stay Mapo. We regret to hear about any inconvenience during your stay and sincerely apologize. Your feedback is crucial to us, and we're committed to making significant improvements based on your suggestions.We appreciate your patience and are grateful for the opportunity to have hosted you. We hope to welcome you back, offering an improved experience that meets your expectations.Warm regards,Jake ChoiGeneral ManagerShilla Stay Mapo
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
22 oct. 2024 par SHILLA STAY MAPO, Gestion de l’hôtel
お客様、こんにちは、当新羅ステイに常に温かい関心と愛情を持っていただき、ありがとうございます。お客様が当新羅ステイに滞在された時間が良い思い出として残っているとは、私どもの役職員全員が心より嬉しく思っています。お客様が残してくださった詳しい利用経験は、当新羅ステイをご利用する計画の他の方々にも大きく役立つと思います。ご投稿いただいた激励とお褒めの言葉に支えられ、今後も当新羅ステイは新羅ホテルの価値をそのまま盛り込んだビジネスホテル、常にときめきがあり、訪問したいホテルとしてお客様に寄り添うことができるようにします。大切なお言葉にもう一度感謝を申し上げ、ご家族の皆様の健康と平安を心からお祈りします。新羅ステイ麻浦総支配人チェ·ジュンヒョクドリーム
par un voyageur
Publié le 22 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 oct. 2024 par SHILLA STAY MAPO, Gestion de l’hôtel
Dear Valued Guest,We greatly appreciate your remarks about your recent experience at Shilla Stay Mapo. It brings us immense joy to learn that your visit was both memorable and pleasant.Your feedback is a source of motivation for our team, affirming our dedication to excellence in service. Knowing that your experience could help guide others in their choice of accommodation is truly gratifying.We are committed to continually improving our services and environment, striving to make Shilla Stay a place you eagerly return to. Your praise and support are crucial in this journey.We thank you once again for your valuable insights and wish you and your loved ones ongoing health and contentment.Warmly,Jake ChoiGeneral ManagerShilla Stay Mapo
