Note fondée sur 823 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 avr. 2024 sur Hotels
par un voyageur
Publié le 25 avr. 2024 sur Hotels
par un voyageur
Bad experience
Publié le 1 juill. 2023 sur Hotelswe booked several nights, we arrived at 12 p.m. my wife was sick, the hotel refuses to give us the room unless we pay 1/2 night more. those are robots who don't care about customers, we will never come back this hotel again
Commentaires de Gestion de l’hôtel
5 juill. 2023 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Warm greetings from Sotetsu Hotels The Splaisir Seoul Myeong-dongSince the room was full the day before, the room cleaning was not completed yet at 10:30 a.m.so we apologize that we could not meet your request because the room was not prepared.After that, considering the situation that your wife is not feeling well and tired, we originally provided free early check-in with an additional charge at the stage when the room was prepared, but we apologize for the lack of explanation.Thank you for your feedback once again and we believe there would be a next time to welcoming you again. We hope to see you very soon.Best regards,The SPLAISIR Myeong-dong
par un voyageur
Clean(ish) hotel with sometimes noisy corridors
Publié le 29 mars 2023 sur HotelsDecent hotel in Myeongdong, with clean but not necessarily spotless rooms. Being a large hotel, it can get a bit noisy at night, though, since there are many rooms per floor and the isolation provided by walls and doors is sub-optimal (and tour groups occupying many rooms may talk in the corridor / leave their doors open until late). The location is good, close to many restaurants and interesting shopping and attraction options, so overall it's an OK choice...
Commentaires de Gestion de l’hôtel
4 avr. 2023 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Thank you for staying with Sotetsu Hotels THE SPLAISIR Seoul Myeong-dong and sharing your detail experience. s.All employees will always try to provide a warm and family-like comfortable atmosphere and service.Once again, thank you very much for leaving your review.Warm Regards,The SPLAISIR Myeong-dong
par un voyageur
Chambre kawai au centre de Séoul
Publié le 15 févr. 2023 sur HotelsHôtel très bien situé proche métro, restaurants et principaux sites à visiter
Très calme, les chambres sont confortables et très propres
Nous avions choisi la friend line comme design de chambre.
Commentaires de Gestion de l’hôtel
22 févr. 2023 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from The SPLAISIR Myeong-dong. From the bottom of our heart, thank you so much for taking your time to leave this valued feedback. To offer excellent and memorable service to our esteemed guests and to work promptly and properly on suggested improvements, we will consistently put utmost effort. Again, thank you so much for your valued comment and we all hope to have an honor to welcome you again in the near future. Sincerely yours, The SPLAISIR Myeong-dong
par un voyageur
Publié le 15 janv. 2023 sur Hotels
par un voyageur
Publié le 24 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2022 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Warm greetings from The Splaisir Myeong-dong! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely yours, The SPLAISIR Myeong-dong
par un voyageur
Publié le 27 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 nov. 2022 par The SPLAISIR Myeong-dong, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Currently, our hotel offers a variety of benefits to its members. Typically, we offer a gift certificate for every number of nights per room, and a variety of other benefits are included.Please visit our hotel website to sign up for membership, and use it at a lower price than other hotel reservation sites.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.Sincerely yours,The SPLAISIR Myeong-dong
par un voyageur
Publié le 24 août 2024 sur Expedia
par un voyageur
Publié le 23 août 2024 sur Hotels
房間清潔又夠大，還有一個波波池，但欠缺插電位，只得一個蘇位，USB插頭唔work，又charge得好慢；另外係廁所門冇handle位開門，希望將來可以改善，其他都滿意
Commentaires de Gestion de l’hôtel
24 août 2024 par Front Desk Alex Kim, Gestion de l’hôtel
尊敬的客人，感谢您分享您的入住体验。我们很高兴得知您对房间的清洁和空间感到满意。对于USB插头速度未能达到您的期望，我们深感抱歉。关于厕所的问题，我们也会认真考虑并进行改进。再次感谢您的宝贵意见，我们期待有机会为您提供更好的服务。
