Note fondée sur 11 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,5 sur 5
2,9 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Good value for money and close to KLIA

Publié le 22 sept. 2024 sur Hotels
Good value for money for short break in between flights not far from KLIA . Staff helpful .Smooth check in and check out
Commentaires de Gestion de l’hôtel
24 sept. 2024 par jega, Gestion de l’hôtel
Dear Zainab,Thank you for your wonderful review!We’re delighted to hear that you found our hotel to be good value for money, especially for a short break between flights. It’s great to know that our location near KLIA, helpful staff, and smooth check-in/check-out process added to your positive experience.We look forward to welcoming you back during your next transit!Warm regards,The Crown Hotel
3 sur 5
par un voyageur

Publié le 25 mai 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Sir/Madam, Thank you for your kind rating on The Crown Hotel and indeed we are delighted to know that we have met your satisfaction level. Meanwhile, our Team is looking forward to serving you again. Regards Hotel Management
2 sur 5
par un voyageur

Publié le 22 févr. 2024 sur Expedia
全体的に清潔感がない。 シーツにはシミがあるし、埃がひどすぎる。 二度と泊まりたくない。
Commentaires de Gestion de l’hôtel
3 mai 2024 par jega, Gestion de l’hôtel
Please accept our sincere apologies for not meeting your expectations.We have shared your feedback with our team and will do our best to improve.We would change your room immediately if you feedback to us during your stay. Unfortunately, we only got your feedback after you checked out.Please accept our sincere apologies again.warmest regards
5 sur 5
par un voyageur

Publié le 11 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2024 par jega, Gestion de l’hôtel
Thank you for giving us a 5 star review and your kind support.We are happy to host you and your family again!Hope to see you soon!warmest regards
1 sur 5
par un voyageur

Publié le 22 août 2023 sur Expedia
very very very dirty ... convenient location if you need to stay near the airport. True that it has cheap prices but the cleaning is really very poor ... hairs, stains and streaks on all the towels, sheets and pillows, I can't define it as comfortable
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Hotel Management, Gestion de l’hôtel
Please accept our sincere apologies for not meeting your expectations.We have shared your feedback with our team and will do our best to improve.We would change your room immediately if you feedback to us during your stay. Unfortunately, we only got your feedback after you checked out.Please accept our sincere apologies again.warmest regards
5 sur 5
par un voyageur

Publié le 9 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2022 par Hotel Management, Gestion de l’hôtel
Dear Sir/Madam, Thank you for your kind rating on The Crown Hotel and indeed we are delighted to know that we have met your satisfaction level. Meanwhile, our Team is looking forward to serving you again. Regards Hotel Management
5 sur 5
par un voyageur

Publié le 23 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 déc. 2022 par Hotel Management, Gestion de l’hôtel
Dear Sir/Madam, Thank you for your kind rating on The Crown Hotel and indeed we are delighted to know that we have met your satisfaction level. Meanwhile, our Team is looking forward to serving you again. Regards Hotel Management
4 sur 5
par un voyageur

Publié le 8 août 2022 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
11 sept. 2022 par Hotel Management, Gestion de l’hôtel
Dear Sir/Madam,Thank you so much for leaving us such a wonderful review! It means a lot to us that you had a positive experience with our business. Customer satisfaction is extremely important to our team, and your review lets us know we’re doing things right. Again, thank you for taking a few moments from your day to leave a kind message, we look forward to seeing/hearing from you again.”Thank you,
1 sur 5
par un voyageur

filthy dirty hotel

Publié le 26 mai 2022 sur Hotels
do NOT book here!!! dirty room, dirty linen. no toilet paper, no soap/shampoo. the floor was dirty, the bed full of hair and blood stain!! oh my GOD...grosss
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Hotel Management, Gestion de l’hôtel
Please accept our sincere apologies for not meeting your expectations.We have shared your feedback with our team and will do our best to improve.We would change your room immediately if you feedback to us during your stay. Unfortunately, we only got your feedback after you checked out.Please accept our sincere apologies again.warmest regards
3 sur 5
par un voyageur

Publié le 18 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Hotel Management, Gestion de l’hôtel
Thank you for giving us a 6 star review and your kind support.We are happy to host you and your family again!Hope to see you soon!warmest regards