Ratings based on 467 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.3 Service & staff
2.6 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 31, 2024 on Hotels
Comment from Hotel Management
Aug. 3, 2024 by Balqis Mahadi, Hotel Management
Hi IAN,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,
by A traveller
Posted Jun. 18, 2024 on Expedia
Good value for the money but it took 45 minutes to get a grab driver early in the morning. The ride itself is 20minutes to the terminal. They have an OK restaurant there for food, it wasn't bad. Facilities are very clean and tidy although the rooms are small and very basic (for the price, its what you would expect, so this is not a complaint). Figure RM 30 for your grab ride each way in your calculations.
Comment from Hotel Management
Jun. 19, 2024 by Erwizal Bidin , Hotel Management
Dear Peter, Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Erwizal BidinAssistant Manager
by A traveller
Posted Jun. 15, 2024 on Lastminute
For over night stays was great convenient to airport
Comment from Hotel Management
Jun. 17, 2024 by Izzuddin Roslan, Hotel Management
Dear guest,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Izzuddin RoslanAssistant Manager
by A traveller
Posted Jun. 15, 2024 on Expedia
Comment from Hotel Management
Jul. 9, 2024 by Erwizal Bidin (Assistant Manager), Hotel Management
Dear Reagan, Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.
by A traveller
Save yourself the headache
Posted Jun. 11, 2024 on HotelsShuttle bus is effectively useless. Location is in the middle of nowhere. Water temp isn’t hot enough and the pressure is too low. Breakfast is a waste of time and they sting you with some random MYR10 ‘tax’ they don’t give you a receipt for.
The room itself was ‘adequate’ but lots of little things could be fixed to make this a great choice
Comment from Hotel Management
Jun. 11, 2024 by Erwizal Bidin , Hotel Management
Dear , Greetings from Tune Hotel KLIA Aeropolis.Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future.Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Erwizal BidinAssistant Manager
by A traveller
Posted Jun. 10, 2024 on Expedia
Great place to stay
Comment from Hotel Management
Jun. 10, 2024 by Balqis Mahadi , Hotel Management
Hi Joshua.Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,
by A traveller
Posted Jun. 5, 2024 on Expedia
Small , not clean. Staff helpful. Bed not comfortable- cheap not so cheerful
Comment from Hotel Management
Jun. 6, 2024 by Izzuddin Roslan, Hotel Management
Dear Julie,Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan Assistant Manager
by A traveller
Posted May 29, 2024 on Expedia
Do not provide airport shuttle as advertised
Comment from Hotel Management
May 31, 2024 by Izzuddin Roslan, Hotel Management
Dear Nigel,Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan Assistant Manager
by A traveller
Posted May 29, 2024 on Expedia
This hotel is not at the airport. Inconvenient. The shuttle service is terible if you are on a layover you will spend more time waiting.
Hotel staff did not put my name on the shuttle list even though it was discussed.
Hotel staff had the leafblower out at 8am.
The breakfast is very basic.
Comment from Hotel Management
May 31, 2024 by Izzuddin Roslan, Hotel Management
Dear Andre,Greetings from Tune Hotel KLIA Aeropolis. Thank you for taking the time to share your recent experience stay with us. Please accept our apologies that your overall experience did not meet up to your expectations. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in future. Thanks again for choosing to stay with us and for your time in sharing your feedback.Regards, Izzuddin Roslan Assistant Manager
by A traveller
Posted May 3, 2024 on Expedia
Great for the price, nice staff except the one time o stayed couple days prior the bigger taller guy was so pushy on me doing this review, I told him Expedia sends me reminders I will do it but he kept pushing which was annoying!! But the restaurant was great, the server just learning was confident enough to refer food choices which turned out great, the cooks, great!
Comment from Hotel Management
May 4, 2024 by Erwizal Bidin (Assistant Manager), Hotel Management
Dear Kunayaq,Greetings from Tune Hotel KLIA Aeropolis.Thank you for choosing to stay with us and for giving us a positive review. We are delighted to know that you had an enjoyable stay with us and that our staff services and facilities lived up to your expectations. It would be our pleasure to welcome you back for another pleasant experience during your next trip to Tune Hotel KLIA Aeropolis.Best regards,Erwizal BidinAssistant Manager
