Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 nov. 2023 sur Expedia
Excellent setting to enjoy the quiet part of the Serengetti. Heartfelt Karibu athmospher by staff
par un voyageur de Seattle, WA
Publié le 18 févr. 2020 sur Expedia
My friends and I spent two nights at the mawe luxury tented camp in Dec 2019. We started driving from our hotel in Arusha around 9am in the morning expecting to arrive to the tent between 5-6pm in the evening however due to bad road conditions and heavy rain, our car and several others were stack in the mud multiple times and finally when we arrived to the tent it was close to 9pm.
My worst experience however was not from the road condition and the rain but it was from the tent it self. The tents are all surrounded by ants, spiders are everywhere inside and outside, the floors are wet, hot shower isn’t guaranteed because they use solar power to heat the waters and they recommend you to take shower only in the evening.
There’s WiFi but the signal strength is very poor and it’s not available the whole night.
The laundry service is a rip off and you should never try it.
par un voyageur
Amazing experaiance
Publié le 7 nov. 2019 sur HotelsVery nice place with a wild experaiance
par un voyageur
Publié le 5 nov. 2019 sur Expedia
Love the restaurant as it’s set up in a very warm and welcoming setting. we arrived after sunset due to the bad and slippery conditions of the road leading to the camp. Our car got stuck hence the delay on arrival. Room is very dark, even after turning on all the lights. Could do more in terms of enhancing the lightings and facilities in the camp as it’s “luxury”. Bedding is soft and comfortable.
par un voyageur
There than hot water one day
Publié le 20 oct. 2019 sur HotelsNo hot water at 2030 one day.
par un voyageur
Publié le 10 juill. 2019 sur Expedia
The property is situated in a beautiful location where you can watch sunrise from your bed and hear lions roaring in the early morning.
par un voyageur
Stranded with two kids overnight in the Serengeti
Publié le 8 juill. 2019 sur HotelsThey left me for stranded with my two kids overnight in the Serengeti. After a long time trying to get through, the manager refused to help and then repeatedly hung up on me when I called back. Despite our best attempts, and repeated denial from the camp, we never were able to make it to the hotel and they refused to refund the money. I took screenshots of the problem and can provide documentation. I have booked through hotels.com 30-40 times and this is far and away the worse treatment I have ever received. Worse, I have never had any hotel toy with mine and my kids' safety. I will never stay here again and even if the chances are low, I wouldn't roll the dice with my own kids on this place. Too high a cost for a hotel that does not care about their customers.
Commentaires de Gestion de l’hôtel
9 juill. 2019 par HM, Gestion de l’hôtel
Hi Mike,
I am so sorry to hear your that you never made it to our camp all of us were looking forward having you here .
As you drove to the wrong camp which is 4hrs away late at night there was little or less we could do to get you back to the camp during that time as this was beyond our capabilities and the park regulations. We hope you will get the chance to visit this beautiful place and experience our hospitality in the future
Best regards
par un voyageur
Awesome experience
Publié le 19 juin 2019 sur HotelsVery memorable dinner around the fire. The staffs were singing and dancing very happily from their heart. The beddings are awesome, slept very well for 2 nights. The dinner soup were delicious. The location is not at map so for the first time it’s hard to find.
par un voyageur
Very impressive stay.
Publié le 6 oct. 2018 sur HotelsVery good service, nice staffs, and great food. Very impressive stay.
par un voyageur
Central Serengeti Tented Camp Experience
Publié le 23 juill. 2018 sur HotelsLocated in central serengeti, in the middle of the plains - we heard lions roaring at night. Mawe is a tented camp. So, expect amenities conducive to tents, e.g., hot water is available in the evening for a short time until the stored water runs out. The tents are very well furnished. Fabulous, friendly and helpful staff. Wi-fi is spotty and available only in the lounge tent. Highly recommend. A wonderful experience if you are looking for a luxurious small camp in the middle of the wilderness.