Note fondée sur 8 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
5,0 sur 5
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Norah., Gestion de l’hôtel
Dear Kemai, Greetings from Melia Serengeti Lodge! Thank you for the time you have taken to participating in our review to share your feedback with us. Your positive comment is greatly appreciated and serve as a great motivation for our team. we are looking forward to welcoming you back in the feature. Thanx with best regards. Norah Ainea guest experience coordinator.
5 sur 5
par un voyageur

everything is perfect!

Publié le 28 juill. 2024 sur Hotels
great food! great services! great personnel!
Commentaires de Gestion de l’hôtel
28 juill. 2024 par David Larius , Gestion de l’hôtel
Dear Kemai,Greetings from Melia Serengeti,On behalf of the entire team, we are pleased to inform you that we have received your feedback and its much appreciated. Thank you for choosing to spend your safari trip with us and looking forward to welcoming you and your family again.Regards,
5 sur 5
par un voyageur

Publié le 20 juill. 2023 sur Expedia
Overall, Melia Serengeti was a delightful lodge and our stay was nearly perfect. Sadly they were doing controlled fires in the surrounding area meaning that there was heavy smell of smoke and burning which affected air quality significantly. If it weren’t for this the place would be perfect.
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Mohamed Rajab, Gestion de l’hôtel
Dear AnjnaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor
5 sur 5
par un voyageur

Publié le 17 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2023 par Mohamed Rajab, Gestion de l’hôtel
Dear SheristaGreetings from your second home Melia Serengeti lodge!Thank you very much for your good review!Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor
5 sur 5
par un voyageur

Publié le 12 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
16 juin 2023 par Guest experience, Gestion de l’hôtel
Dear Ms.Mariam,Greetings from the bush!Thank you for taking the time to share your feedback on this platform for sure this is a gift for our staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge. Thank you again and we hope to welcome you back in the future.I remain at your disposal.Best regardsMsafiriGorge Kazumbe,Guest Experience Supervisor
5 sur 5
par un voyageur

Publié le 1 juin 2023 sur Expedia
Very nice experience. Staff are very helpful and professional, the pool is amazing and food was good too
Commentaires de Gestion de l’hôtel
1 juin 2023 par Mohamed Rajab, Gestion de l’hôtel
Dear PanGreetings from the bush!Thank you for taking the time to share your feedback on Expedia and for highlighting all of those points and staff member who made your stay extra special. It's a pleasure to read how you enjoyed all aspects of the Lodge . Thank you again and we hope to welcome you back in the future.I remain at your disposalBest regardsMohamed Benedict RajabGuest Experience Supervisor
5 sur 5
par un voyageur

Publié le 26 mars 2021 sur Expedia
Commentaires de Gestion de l’hôtel
9 avr. 2021 par Cesar Martinez General Manager, Gestion de l’hôtel
Dear guest, Thank you for rating Melia Serengeti with 5* and for choosing us for your stay in the Savannah Looking forward to welcome you back soon Kind regards
5 sur 5
par un voyageur

Publié le 17 janv. 2019 sur Expedia
Very pleasant place isolated in the Serengeti, staff extraordinarily kind and attentive
Commentaires de Gestion de l’hôtel
17 janv. 2019 par Cesar Martinez - General Manager, Gestion de l’hôtel
Dear guest, Thank you for your kind comments regarding our hotel, they are the best reward to our team's daily dedication. Looking forward to welcoming you again. Kind regards, Cesar Martinez General Manager