Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,1 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Everything was absolutely amazing!!
par un voyageur
Publié le 13 juin 2024 sur Expedia
par un voyageur
Publié le 28 nov. 2023 sur Expedia
Authentic design, clean. Nice pool, rooms, dining, stuff very pleasant helpful. They sing for ourout welcoming
par un voyageur
Publié le 18 août 2023 sur Expedia
Everyone was so nice and friendly. Simply the best service across the board.
par un voyageur
Publié le 21 juill. 2023 sur Expedia
The lodge and views from the room were absolutely stunning. We really enjoyed seeing all the dik-diks roaming around the grounds.
As two people in our party were senior citizens, check-in staff gave us a room that was as close to the main entrance as possible - which was much appreciated due to all the uphill pathways and stairs dotted around the grounds.
All the staff were very friendly and service throughout the property was exceptional. We arrived rather late in the afternoon after a very long road journey but we were still provided with a freshly-cooked lunch which was delicious and much appreciated. The chef and a member of the dining room staff stayed back well after the usual lunch slot to attend to us and we would like to thank them both for doing this.
Due to the lodges being dotted around a sloping area and the stairs spread around the vast grounds, getting to and from the dining room was rather challenging for the two senior citizens in our group who both have mobility issues. The layout of the stunning grounds means that the property is not ideal for anyone with mobility issues as you can't really get around even with a wheelchair - hence the two senior citizens struggled to get to places themselves.
One member of our group slipped in the shower cubicle as it took a while for the soapy water to clear out - hence maybe a mat can be offered to make the surface less slippery?
This is the only downside of an otherwise stunning property.
par un voyageur
Publié le 20 juill. 2023 sur Hotels
par un voyageur
Very disappointing does not feel 4 star
Publié le 23 nov. 2021 sur HotelsThis hotel did not feel like a 4 star hotel at all. Rooms are outdated, beds uncomfortable and food is very mediocre, not very varied and you feel as it is being rationed out. Their packed lunch boxes are very meager too, and of top of that not even fork and knives were provided to eat the meat. But what really was bad was that they stopped the generator at night until 5am, without any previous notice or warning to guests. Suddenly, I had no internet, no phone and no flashlight in the room. Not even my mobile phone had signal. I did not know what was going on because the room phone did not work. The property is not fenced so you cannot go out of your room without calling security. And I had no way to call them. I opened the door and used the light on my phone to sign, but nobody came. To me this is a very insecure place. Imagine if you get sick; you could die and nobody would know until next morning!! I do understand they want to save gas, but you have to warn guests and provide an alternate method of communicating an emergency.
par un voyageur de AUSTIN
Publié le 9 déc. 2019 sur Expedia
The views were spectacular, but the property is a bit dated.
par un voyageur
Publié le 22 juin 2019 sur Hotels
par un voyageur
Publié le 11 mars 2019 sur Hotels
Utrolig hyggelig personale og veldig vakker natur og beliggenhet.
Commentaires de Gestion de l’hôtel
14 mars 2019 par mwanaidi baraka, Gestion de l’hôtel
thank you we appreciate your comment, looking forward to host you next time
