Note fondée sur 239 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2015 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Hotels
1. Asked for IC to photocopy. Other hotel never ask.
2. Feedback to reception that the room full of Mosquitoes but no positive response.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Sfera, Gestion de l’hôtel
Good day Guest, 1. Regarding the IC photocopy, we need to collect for submission to Kastam regarding the Tourism Tax.2. Regarding the mosquitoes, our housekeeping staff has entered the room and sprayed. We apologize that our service did not match your expectations. We are looking into this issue and hope to resolve it promptly and accurately. We will use your feedback to make us better and to ensure this doesn’t happen again. Thank you again for letting us know about this. With much appreciation,The team of Hotel Sfera
par un voyageur
Publié le 9 juill. 2024 sur Expedia
Above average.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Dee, Gestion de l’hôtel
Dear Noor Saif,Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,The team of Hotel Sfera
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juin 2024 par Dee, Gestion de l’hôtel
Dear Haziqah,Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,The team of Hotel Sfera
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Dee, Gestion de l’hôtel
Dear Guest,Thank you for bringing this to our attention. We are sorry to hear about your experience. At Hotel Sfera, our top priority is our guests’ safety and comfort and we do our best to deliver great experiences. We apologise that our service did not match your expectations.We are looking into this issue and hope to resolve it promptly and accurately. We will use your feedback to make us better and to ensure this doesn’t happen again. Thank you again for letting us know about this. With much appreciation,The team of Hotel Sfera
par un voyageur
Publié le 31 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Dee, Gestion de l’hôtel
Dear Guest,Thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel . Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We will strive to make improvements accordingly. We hope to our path crosses again soon. Kind regards, The team of Hotel Sfera
par un voyageur
Publié le 26 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mai 2024 par Dee, Gestion de l’hôtel
Dear Chun Ting,Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,The team of Hotel Sfera
par un voyageur
Publié le 20 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mai 2024 par The team of Hotel Sfera, Gestion de l’hôtel
Dear Kita,Thank you for taking the time to share your feedback and concerns. We are glad you had a good stay with us. We hope to welcome you back to Hotel Sfera very soon!Sincerely,The team of Hotel Sfera
par un voyageur
Publié le 7 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 mai 2024 par The team of Hotel Sfera, Gestion de l’hôtel
Dear Astee,Thank you for taking the time to review our property, your comments are very much valued. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to further enhance our guests’ experience will continue and we hope we get to “wow” you again in the future. We look forward to seeing you on your next trip to Seri Manjung!Best Regards,The team of Hotel Sfera
par un voyageur
Bonding of siblings during 清明
Publié le 4 avr. 2024 sur HotelsValue for money Staffs are helpful and friendly Prompt attention given 👍👍😀😀🙏🙏🌝🌝
Commentaires de Gestion de l’hôtel
21 mai 2024 par The team of Hotel Sfera, Gestion de l’hôtel
Dear Swe Yang,Thank you for taking the time to review our property, your comments are very much valued. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to further enhance our guests’ experience will continue and we hope we get to “wow” you again in the future. We look forward to seeing you on your next trip to Seri Manjung!Best Regards,The team of Hotel Sfera
