Ratings based on 207 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 7, 2024 on Expedia
Lovely and enjoyable stay. Great dining and food.
Comment from Hotel Management
Feb. 14, 2024 by Spice Hotel & SPA, Hotel Management
Dear Guest, First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us. We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services. We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay. If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future, Best Regards. Online Support Department
by A traveller
Posted Sep. 25, 2023 on Hotels
Good accommodation, comfort, service and food. Definitively, worth the money paid for the stay.
Comment from Hotel Management
Sep. 28, 2023 by Spice Hotel & SPA, Hotel Management
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.
by A traveller
Posted Sep. 16, 2023 on Expedia
Comment from Hotel Management
Sep. 18, 2023 by Spice Hotel & SPA, Hotel Management
Dear Guest,We sincerely apologize for the negative experience you had during your visit. Your satisfaction is of the utmost importance to us, and it's disheartening to hear that we fell short in meeting your expectations.We understand the inconveniences you faced and take your concerns seriously. We are committed to rectifying the issues in our services and implementing the necessary measures to ensure such situations do not recur.We will conduct a thorough investigation into the matter and take the necessary steps to enhance our services based on your feedback. Your input further motivates our dedication to improving our performance.If you consider giving us another chance in the future, we assure you that we will go the extra mile to provide you with a more positive experience.Once again, we apologize for the negative experience you encountered. Please know that we value your feedback and are earnestly working towards addressing the concerns you've raised,Best Regards.Online Sales Department.
by A traveller
Posted Aug. 26, 2023 on Expedia
Comment from Hotel Management
Aug. 28, 2023 by Spice Hotel & SPA, Hotel Management
Sayın Misafirimiz,Öncelikle ziyaretiniz sırasında yaşadığınız olumsuz deneyim nedeniyle içtenlikle özür dileriz. Misafirlerimizin memnuniyeti bizim için en üst düzeyde önemlidir ve sizin gibi değerli konuklarımızın olumsuz deneyim yaşaması, amacımıza ulaşamadığımız anlamına gelir.Yaşadığınız sıkıntıları ve rahatsızlıkları anlıyoruz ve bu konudaki endişelerinizi ciddiye alıyoruz. Hizmetlerimizde yaşanan aksaklıkların giderilmesi ve bu tür durumların tekrar yaşanmaması için gerekli önlemleri almaya kararlıyız.Sizi daha iyi bir deneyim sunabilmek adına konuyla ilgili derinlemesine araştırmalar yapacak ve hizmetlerimizi geliştirebilmek için gereken adımları atacağız. Sizden gelen bu geri bildirim, işimizi daha iyi yapma yönündeki kararlılığımızı arttırıyor.Eğer gelecekteki bir konaklamanızda bize tekrar bir şans verme niyetiniz olursa, sizin için daha olumlu bir deneyim sunabilmek adına elimizden geleni yapacağımızı belirtmek isteriz.Tekrar yaşadığınız olumsuz deneyim nedeniyle özür diler, sizin gibi değerli misafirlerimizin geri bildirimlerini ciddiyetle değerlendirdiğimizi bilmenizi isteriz,Saygılarımızla.Online Satış Departmanı
by A traveller
Posted Jul. 25, 2023 on Expedia
Comment from Hotel Management
Aug. 21, 2023 by Spice Hotel & SPA, Hotel Management
Dear Guest,First and foremost, we would like to express our gratitude for your valuable feedback. The positive experiences of guests like you are of utmost importance to us.We are delighted to hear that you had a pleasant time at our hotel and that you left with a positive impression. Guest satisfaction is our top priority, and feedback like this inspires us to further enhance the quality of our services.We are always striving to provide you with even more enjoyable experiences. We eagerly anticipate delivering the same level of quality service during your future stay.If you have any special requests or questions regarding your upcoming stay, please don't hesitate to contact us. Thank you once again, and we would be delighted to host you again in the future,Best Regards.Online Sales Department.
by A traveller
a lot of the outside areas were closed
Posted Dec. 30, 2022 on Hotelsgood stay, very friendly staff, very helpful and accommodating
Comment from Hotel Management
Dec. 31, 2022 by Spice Hotel & SPA, Hotel Management
Hello dear Guest of Spice Hotel & SPA, We would like to thank you for taking your valuable time to share your experiences with our other guests. We would like to see you again among us. Hope to see you soon.
by A traveller
Posted Dec. 28, 2022 on Expedia
Very bad, not even close for what you show in your add and offers. Very disappointed leave early not even stay all days what I pay for, try to change room or ask for some refound, no any response.
Comment from Hotel Management
Dec. 28, 2022 by Spice Hotel & SPA, Hotel Management
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.
by A traveller
Posted Oct. 27, 2022 on Hotels
Comment from Hotel Management
Oct. 29, 2022 by Spice Hotel & SPA, Hotel Management
Merhaba sevgili Spice Hotel & SPA Misafiri, Değerli vaktinizde ayırıp diğer misafirlerimize deneyimlerinizi aktardığınız için teşekkürlerimizi sunuyoruz. Sizleri tekrardan aramızda görmek istediğimizi belirtiriz. En kısa zamanda görüşmek dileğiyle.
by A traveller
Posted Sep. 12, 2022 on Expedia
People working in Recepion aggressive
Comment from Hotel Management
Sep. 15, 2022 by Spice Hotel & SPA, Hotel Management
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.
by A traveller from Santa Monica
Posted Sep. 6, 2022 on Expedia
My husband fell down when he wanted to step out the shower and since there was no handle to hold he has a broken arm now .
Comment from Hotel Management
Sep. 6, 2022 by Spice Hotel & SPA, Hotel Management
Hello dear Spice Hotel & SPA Guest, We would like to thank you for taking your valuable time to share your experiences with our other guests. You can be sure that we will do our best to make up for your bad experience. We hope you can give us another chance.
