Note fondée sur 53 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,9 sur 5
100 % des clients le recommandent
4,9 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de Miramar Beach, FL

Clear is kind

PubliĂ© le 2 dĂ©c. 2024 sur HomeAway
Frequent traveler & very familiar w/ Cayman. The positives w/ this stay were proximity to Camana Bay & Seven Mile Beach although there is no beach available onsite. The check in was smooth & mngr did offer a discount on a very last minute trip however I don't begin to feel like we got what we paid for even at a discounted rate... There were ants @ every water source..sinks, tubs, kitchen counter & dishwasher around the condo from arrival to leaving. The condo is in clear need a deep clean w/ dirt stains continuously thru out doors, handrails & cabinets. The only full bathroom upstairs has NO hot water & warm water a couple of times. Despite reaching out to the mngr never heard back w/ a resolution. The unit sits directly on main road w/ noise constantly thru night. The lack of adequate window treatments to block blinding exterior lights into bedrooms required closing hurricane shutters just to have an atmosphere suitable to sleep. If you're on a serious budget & looking to fit a lot of people into a small space I would assume this would be the fit. I was expecting a more elevated experience than what I found & wouldn't recommend if not looking for a budget level property.
Commentaires de Gestion de l’hôtel
24 déc. 2024 par VrboOwner, Gestion de l’hôtel
We take great pride in providing a quality experience for all of our guests. We have built a strong reputation over time, consistently earning at least 4-star ratings and positive reviews, particularly regarding our cleanliness. We partner with a highly respected cleaning company that services the Ritz, ensuring our condo is maintained to the highest standard. Following your departure, we conducted a thorough inspection of the property with our cleaning team and did not find any signs of ants. We take pest control seriously and have a regular service to treat the property for insects every three months. 
We understand that sometimes guests may not be familiar with the faucet operation, and we are always happy to assist. When you texted us via VRBO, the property manager called the house phone multiple times to arrange for a plumber to come in. After getting no response, we texted you twice via VRBO, even providing my cell number. After several days of no response, we assumed you figured out how to use the faucet. We monitor the beach daily, and the amount of sand changes. The beach is accessed by steps leading down to a narrow strip of clean sand or a shallow entrance to the beautiful, clear blue sea. The property added a sandy area with lounge chairs to ensure you can lounge comfortably in the sun after a dip in the water. There is also a gorgeous public beach 5 minutes away by bus that stops at the gate. We truly value guest feedback, as it helps us continuously improve. However, we feel that some of the points raised in your review do not reflect the true condition of the property or the efforts we made to address your concerns. Unfounded reviews not only affect us but can also mislead future guests who rely on accurate information when making their vacation decisions. We always strive to create a welcoming and positive experience for all our guests, and we hope that future interactions reflect this commitment.
5 sur 5
par un voyageur

Great stay for my 60th birthday!

PubliĂ© le 16 nov. 2024 sur HomeAway
My family & I came down to Grand Cayman to celebrate my 60th birthday. The condo was perfect for our stay. It’s one of the most well-stocked units that we’ve ever rented. It was clean and all of the beds were very comfortable. The location is great. We walked to restaurants and shops most of the time. We did rent a car because we wanted to explore the island, so the reserved parking space was nice to have. My daughters enjoyed the access to the ocean and I loved lounging by the pool. It was very relaxing. Whenever I had a question, the owner was quick to respond. I felt appreciated as a guest. I highly recommend this property if you’re looking for a rental on 7 Mile Beach!!
Commentaires de Gestion de l’hôtel
24 déc. 2024 par VrboOwner, Gestion de l’hôtel
Teri, thank you for your wonderful review! We are so happy you found the unit clean and comfortable and the service attentive! We would love to host you again!
5 sur 5
par un voyageur

Birthday Get Away

PubliĂ© le 11 nov. 2024 sur HomeAway
Very clean and organized. Pool was great and very close to everything
Commentaires de Gestion de l’hôtel
16 nov. 2024 par VrboOwner, Gestion de l’hôtel
We alway ensure a sanitary environment, detailed and professionally cleaned . All towels and sheets professionally laundered and sansanitized
4 sur 5
par un voyageur

Fantastic stay in the Caymans

PubliĂ© le 30 aoĂ»t 2024 sur HomeAway
The property and hosts were well reviewed when we booked our trip and quickly learned that their reputation was well earned. The home was clean & well appointed, all we did was add groceries. The location was convenient, approximately a 15-20 minute drive from the airport. Some minor issues were encountered, however the hosts were quick to respond and resolve. The property was well maintained and had a great location. The property pool was accessible and clean every day of our stay. Of the amenities listed, I did not see a gym. My only knock against it was access to the beach. The property is indeed water front, however there’s a sea wall at the end of the property that makes access to the beach almost impossible. There was about a 4 foot drop from the wall to the water and the beach was pretty rocky in this area. You were better off walking down the street and using a public access walkway to get to the beach. Overall we absolutely enjoyed our stay and would rent again if we come back to the Caymans.
5 sur 5
par un voyageur

Exceeded expectations

PubliĂ© le 7 aoĂ»t 2024 sur HomeAway
The place was amazing and stocked with everything from kitchen items and spices to beach items. The owners were super responsive and flexible as we were dealing with weather issues and a possible delay in departure. Perfect for our family with adult children giving everyone space. Close to everything. Highly recommend.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much Ally. You were a great guest and we would love to host you again!
5 sur 5
par un voyageur de United States

Beautiful location

PubliĂ© le 22 juin 2024 sur HomeAway
We found it very easy to get around and do the tours. There was no beach right there but you can sit and see the ocean
5 sur 5
par un voyageur

Excellent Condo

PubliĂ© le 16 juin 2024 sur HomeAway
Condo had everything we needed. There was plenty of room for the 5 of us. There was no beach due to all the rain. We could walk to restaurants.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par VrboOwner, Gestion de l’hôtel
As consistently indicated, we have one of the best location and clean and spacious accommodation.
5 sur 5
par un voyageur

Beautiful condo near Camana Bay

PubliĂ© le 20 mai 2024 sur HomeAway
This property was absolutely gorgeous. Easy walk to Seven Mile Beach, Camana Bay, and many great dining options. Our hosts were absolutely wonderful and very responsive to any questions we had. This really made our stay that much enjoyable. I’d recommend this location to anyone bringing family or friends and want that West End feel of Grand Cayman.
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thank your review. We are happy you enjoyed your stay with us!
5 sur 5
par un voyageur

Great for the whole family

PubliĂ© le 15 avr. 2024 sur HomeAway
Traveled to Grand Cayman with multiple young children and this was a perfect setup and location! Would stay here again if we return. Convenient walk to grocery store and nearby restaurants.
Commentaires de Gestion de l’hôtel
19 mai 2024 par VrboOwner, Gestion de l’hôtel
Consistently we have been rated the best location on the Seven Mile Beach
5 sur 5
par un voyageur

Great stay!

PubliĂ© le 9 avr. 2024 sur HomeAway
The apartment is very clean, it has everything and more that we needed. The host was super accommodating. We loved it. We had a great time. Loved our stay.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par VrboOwner, Gestion de l’hôtel
We continue to invest in optimal sanitation and cleanliness, towels and bed linens are professionally sanitized , washed and ironed