Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 mai 2024 sur Lastminute
There seemed to be quite a bit of dust and the room needed Siri g. Everything was clean and well presented and we loved our stay. Thank you
par un voyageur
Publié le 10 avr. 2024 sur Hotels
par un voyageur
Publié le 18 févr. 2024 sur Wotif
Odd place. We enjoyed it
par un voyageur
Publié le 6 févr. 2024 sur Expedia
par un voyageur
Publié le 4 févr. 2024 sur Lastminute
Service was fantastic and we loved our accommodation
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Kirsty, Gestion de l’hôtel
Thank you Monique! Very glad you enjoyed your stay. Hope to see you again soon.
par un voyageur
Publié le 3 sept. 2023 sur Wotif
Wonderful stay and gorgeous area
par un voyageur
Luxury suite?
Publié le 1 août 2023 sur HotelsWhile the bed was comfortable and the shower really good, we were taken aback at the instructions that upon our departure we were to strip the sheets off the bed and empty the rubbish bin into the big bins at the back of the property!!!
There was no tea or coffee provided only what looked like what other guests had left behind (although there was long life milk in the in the fridge)
There was also several forms of communication that if the kitchen wasn’t left in a tidy state there would be a $25 cleaning fee and a $75 cleaning fee if there was sand on the floor
Absolutely no late check out and the ocean view must have been before the trees and shrubs grew taller!!!
No one in reception and when I rang the number as advised to ask re parking I received no response to my voice mail. Another guest advised us of where to park our car
3 external doors to the small suite including one right next to the bed
Not sure the title of the booking is earned or warranted other than a reason to put a big price tag on the room per night
par un voyageur
Publié le 30 juin 2023 sur Lastminute
Loved everything about it! See you next time!
par un voyageur
Publié le 7 avr. 2023 sur Lastminute
We stayed in the penthouse which was beautiful with lovely ocean views. I loved the unique style of the property.
Commentaires de Gestion de l’hôtel
2 mai 2023 par Sovereign Team, Gestion de l’hôtel
Thank-you Joan, for your lovely review. We hope to see you again soon. Many happy travels!
par un voyageur de Etobicoke
Publié le 18 févr. 2023 sur Expedia
Although the property itself is very nice with gardens, pool, nice sitting areas and the room was as pictured on Expedia, we were very disappointed….the wifi signal in the room was non existent most of the time and when you finally got a weak signal it would keep cutting out. The satellite TV continually kept losing signal so we could not watch TV. So no internet & no TV! In addition when I tried to use the microwave, it did not work. The timers and settings work but the food remains ice cold. To add to the frustration, guests are expected to strip the bed sheets and place towels together for laundry pick up as well as sweep the floors and clean the kitchen. For the price that this property charges, you would think they could hire a cleaning service for their rooms and not expect guests to do it for them. Even a budget motel offers this service, There is a clear note that if the cleaning is not done to their satisfaction, they will charge guest $75. I doubt that we will get any credit for the issues I listed above. We are very disappointed and do not recommend this accommodation!
