Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2024 sur HomeAway
par un voyageur
Publié le 11 sept. 2024 sur HomeAway
par un voyageur
Overall Great
Publié le 30 juill. 2024 sur HomeAwayWe loved our stay at this cabin overall. I gave a 4 rating for the items mentioned in the next paragraph, but overall it was a great place and a great location. I'd consider buying it if it was for sale. Great location on a nice quiet cove but close to the main lake. House was even better than the photos.
We were only given 2 kitchen garbage bags for 4 nights/5 days with 10 adults, 2 rolls of toilet paper for most bathrooms, no rolls of toilet paper at all for the powder room. The kitchen overall had most things you could need or something close enough to make do, but it only had 9 forks and 9 spoons. There were some laundry detergent pods, but no dryer sheets or fabric softener. The grass was not mowed when we arrived and it had been long enough that it was going to seed. We had a Monday check out and someone arrived to cut the grass on Sunday while we were still there and trying to vacation. He did ask if he should leave and come back another time, but we didn't feel comfortable deciding that. Given the nightly rate, owners fee and the rental company fees, the amount of supplies that were left in the home was shameful. Do better on that please.
The master bathroom shower seems to be maybe a shower that is meant for a camper? Very small. Other showers were fine. But the basement has a skee ball game, arcade games, etc. that aren't shown in the photos. Overall we had a wonderful stay. Water was great. There were beach towels, life jackets and some inflatables.
Commentaires de Gestion de l’hôtel
17 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Dawn. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Family Fun
Publié le 24 juill. 2024 sur HomeAwayWe loved everything; the lake was perfect. the house was big and cozy, with a basement game room for everyone to enjoy. Life jackets and floats were on site. however, we brought our own along with paddle boards. the only thing lacking was enough TP for 10 people and the wifi kept going out, but once we found the router we refreshed it every morning. We left TP for the next family. ;)
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review and we are glad to know that you enjoyed your stay with us. We apologize for the lack of toilet paper in our home as well as the slow internet connection. This has been forwarded to our local operations manager to avoid future complaints. We do hope we will have another chance to host your stay with us.
par un voyageur
Lake Home
Publié le 21 avr. 2024 sur HomeAwayBeautiful house exceptionally well maintained! Beautiful views. Lots of room. Drive in is full of turns. Can’t say enough nice things about the house. Games available, nice docking system, patio for campfires. Steep driveway but awesome location.
par un voyageur
Disappointed
Publié le 11 avr. 2024 sur HomeAwayThe cabin itself if nice. It was very clean upon arrival. The kitchen is fully stocked with items to cook. It’s spacious and has entertainment for rainy days. A huge reason this cabin was booked was for the lake/view. It was heartbreaking to arrive to a very low/dry lake. It was very challenging to even get near the lake as the way down is very very steep. I would say this location is not kid or elderly adult friendly. The host was not very responsive to inquiries. We made the most of our trip but i would not book here again.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Jasmin, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
We are sorry to hear you had concerns during your stay and that you had difficulties reaching our team. Please know that we are experiencing a higher than normal call and email volume at this time. We are currently working on adding additional staff to better assist our guests as quickly and efficiently as possible. We make every effort to present clear, accurate descriptions of our homes in order for guests to make informed decisions on their rental choices. We encourage guests to reach out with any questions or concerns prior to booking, as we are happy to help. We look forward to hosting you again soon!
par un voyageur
Ok stay. Paper thin walls, 4 bedrooms to share 1 full bathroom upstairs
Publié le 29 oct. 2023 sur HomeAway1 full bathroom for 4 bedrooms up stairs, 1 full bathroom downstairs in game room, 1 full bathroom on main floor for master bedroom and another 1/2 bathroom on main floor.
Walls paper thin.
Master bed needs updating. Should let people know in advance how low water level is starting in Oct.
Commentaires de Gestion de l’hôtel
18 déc. 2023 par VrboOwner, Gestion de l’hôtel
Debbie, thank you for the review. Thank you for the comments and suggestions to help us improve in the future. We look forward to hosting you for a great stay in the future. Thank you!
par un voyageur de Lee's Summit
Navy reunion
Publié le 15 oct. 2023 sur HomeAwayThe house is absolutely beautiful!! As a true log home, sounds can be heard throughout. We did have access to the beautiful lake, but as adults over 65 it was quite a climb. The slope is much greater than it appears in pictures. They only left 4 rolls of TP for 10 adults for 6days and left a minimal amount of dishwasher tablets as well. We have been renting thru VRBO for some time and usually have great experiences. The wifi was out more than in. It seems someone had been working on the septic, but had not completed the job. It would run over behind the house and into the lake, bad smell. I would also like to deal with a local host/dealer. I hope they work these things out. We loved the location and the home. Thanks for sharing. Possibly hired a better crew to over the home locally.
Commentaires de Gestion de l’hôtel
16 oct. 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues.
par un voyageur
Very Nice Place
Publié le 15 sept. 2023 sur HomeAwayThe cabin has lots of room , everything we needed during the 5 day visit . We really had fun on the lake , fishing and swimming ! Very enjoyable !
par un voyageur
Amazing lake house
Publié le 15 sept. 2023 sur HomeAwayGreat spaces inside and out. Well stocked kitchen. Comfortable beds. Beautiful views. Very quiet, peaceful setting. Wifi was in and out, but property managers and even owner were very helpful. However, being on the internet was not our priority as much as having a wonderful time as a family, which we did! One thing to note - If you are considering bringing a boat, especially a large one, be aware that it is a very steep and potentially dangerous approach to the boat launch area, which can only be done by backing quite a distance down a narrow driveway with several curves. We would definitely stay here again, however, we would launch our boat at a different location on the lake.
Commentaires de Gestion de l’hôtel
15 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, JP. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
