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Clarion Inn Willow River

2.5 star property
Colonial hotel near Wilderness at the Smokies

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Photo gallery for Clarion Inn Willow River

Lobby
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
1990 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪4 min drive‬
  • Wilderness at the Smokies
    ‪4 min drive‬
  • Sevierville Convention Center
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪46 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Double Sofa Beds OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofabed)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Sevierville

Heart of Sevierville.You'll find Wilderness at the Smokies and Sevierville Convention Center within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Tanger Outlets and WonderWorks.

What's nearby

  • Soaky Mountain Waterpark - 4 min drive - 3.9 km
  • Wild WaterDome - 4 min drive - 3.9 km
  • Wilderness at the Smokies - 4 min drive - 4.1 km
  • Sevierville Convention Center - 4 min drive - 4.2 km
  • Sevierville Golf Club - 4 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 46 min drive

Restaurants

  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Golden Corral - ‬5 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪El Paso Mexican Restaurant - ‬5 min drive

About this property

Clarion Inn Willow River

Colonial hotel near Wilderness at the Smokies
Clarion Inn Willow River offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Clarion Inn Willow River. Free self parking is available.

Smoking is allowed in designated areas at this Colonial Sevierville hotel.

  • 89 guestrooms or units
  • 3 levels
  • Built in 1997
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Clarion Inn Willow River offers 89 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Polish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour pool access
  • Gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access is available 24-hours a day.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Clarion Inn Willow River
Clarion Inn Willow River Sevierville
Clarion Willow River
Clarion Willow River Sevierville
Clarion Hotel Sevierville
Clarion Inn Willow River Hotel Sevierville
Clarion Sevierville
Sevierville Clarion
Clarion Inn Willow River Hotel
Clarion Inn Willow River Sevierville
Clarion Inn Willow River Hotel Sevierville

Clarion Inn Willow River Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1008 reviews
Rating 8 - Good. 218 out of 1008 reviews
Rating 6 - Okay. 46 out of 1008 reviews
Rating 4 - Poor. 19 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Feb 2025

2/10 Terrible

eric

Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place. We had the suite and it was very nice. Clean and the bed was very comfortable. Shower was hot and lots of water pressure. Location was great out just enough for the traffic to lighten up a little but close to everything. Close to Smokey Mountain Knife Works and about 15 minutes to Dollywood. The breakfast was very good. Will definitely be staying here again. Nice place
Stayed 1 night in Dec 2024

6/10 Okay

Lena

Travelled with family
Liked: Cleanliness, staff & service
If you have allergies or asthma skip the pool
We mostly went for the pool and hot tub. The smell of chlorine was so strong we couldn't hardly breathe. Woke up with chest hurting, sore throat and feeling like we can't breath good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was away from the hustle of town. It was decorated for Christmas and the lobby had fireplace burning. Breakfast was decent including waffles and other hot items. Pool and hot tub open 24 hours which was nice plus for us. Bed was a little firm for my liking but still not bad. Room service everyday to include trash service and clean towels they even remade the bed! Overall it was a great reasonable stay, will definitely tell our friends and will stay again!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
We were in room 115 which was a suite including a fireplace and hot tub. The fireplace was nice. We did not use the hot tub, so I can’t comment on it. There is no other sitting arrangement except for the bed or sofa which is a sofa bed and just using it as a sofa it was horribly UNCOMFORTABLE. The TV reception was awful with most of the channels not working and when watching a channel that did have reception, every couple of minutes it would go off line and a message would appear stating bad signal. We wanted to stay in and rest as well as shop a little, but you could not sit on the sofa very long not to mention it either sits low to the floor or is just broken down low to the floor. The staff was very nice and we love the location of the hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Everyone friendly and it was clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice ,I stayed there before and enjoyed it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice
Stayed 1 night in Nov 2024

10/10 Excellent

Shelby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and economical
The most AMAZING front desk, staff at night. They were so lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet place
It was great.nice and quiet .we needed a rest and it was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly with good eats!
Very clean hotel and friendly staff with the best breakfast I have ever had at a hotel, and even better than most restaurants. I would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Karen

Liked: Staff & service
This reminded us of an old nursing home that was converted into a hotel. It seemed to be old and the room was damp. We did not ask for a handicap room but the entire bathroom was one big shower, including a 1950s heat lamp you could turn on. I regret paying $150 for the room. It was more like a $50 room
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Great hotel, great location
Stayed 6 nights in Oct 2024

8/10 Good

Brian

Stayed 1 night in Oct 2024

4/10 Poor

Susie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This has been our "go to" hotel when we come into town to visit family. This stay was our worst experience sadly. We were getting ready for bed, when we realized we were not the only ones staying in our room. The small, four-legged guy was not a paying guest. Granted, this hotel is right beside a river (not a river "view", just a river behind the hotel). I immediately called the front desk, and the poor, seet young lady was totally unprepared for this sort of situation. I had to tell her to get us a different room...now. She brought the new room keys to our door, but moving is not convenient for us, as it's just me and my son with multiple disabilities. He was very shaken by the whole experience. We have to travel with a lot of "necessities", so it took 2 trips with a cart to go down the hallway, all the way next to an exit door. I'm not sure we will be going back to this location. Although she apologized, besides getting another room for us there was no offer to "make it right". I inquired, but of course it was nighttime, no supervisor was available and no one ever got back with me. When I took my first shower in the "new room" the tub/shower would not drain and the sink would not drain. Gross.
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We. Enjoy are room and stay
Stayed 2 nights in Oct 2024

10/10 Excellent

shiela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very heplful, friendly and polite. Room was very comfortable and clean. Bed was also comfortable. Family friendly, and very welcoming. Will definitely stay here again.
Stayed 1 night in Oct 2024