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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel near Wilderness at the Smokies in Sevierville

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Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Seasonal outdoor pool
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Wilderness at the Smokies
    ‪3 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

About the area

Sevierville

Heart of Sevierville.You'll find Wilderness at the Smokies and Wild WaterDome within 2 miles (3 km) of this hotel. Soaky Mountain Waterpark and Dolly Parton Statue are also within 2 miles (3 km).

What's nearby

  • Wild WaterDome - 2 min drive - 2.1 km
  • Soaky Mountain Waterpark - 3 min drive - 2.3 km
  • Wilderness at the Smokies - 3 min drive - 2.3 km
  • Sevierville Convention Center - 3 min drive - 2.4 km
  • Sevierville Golf Club - 3 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies in Sevierville
As a guest of SureStay Plus Hotel by Best Western Sevierville, you'll find a seasonal outdoor pool, coffee/tea in a common area, and an elevator. WiFi is free in public spaces. Self parking is free.

This Sevierville hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,000 reviews
The price is CA $75
CA $84 total
includes taxes & fees
May 11 - May 12
Clarion Pointe Sevierville-Pigeon Forge

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1004 reviews
Rating 8 - Good. 274 out of 1004 reviews
Rating 6 - Okay. 148 out of 1004 reviews
Rating 4 - Poor. 82 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacalyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time. Your entire staff was awesome 👌 and so friendly.
Stayed 4 nights in Apr 2025

8/10 Good

Angela

Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to a volleyball tournment in Pigeon Forge Booked a nights stsy and was very pleased with the hotel. Will definitely stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Demetrius

Stayed 1 night in Jan 2025

6/10 Okay

Sandra

When I booked I asked three times for 1st floor they said no problem.they don't have one available.
Stayed 1 night in Feb 2025

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean site. We stayed for a volleyball tournament at the convention center. It was less than a 5 minute drive. Breakfast was hot and fresh. Very good value and I would definitely go again!
Stayed 2 nights in Jan 2025

8/10 Good

TANIA

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Dorra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Camille

Stayed 2 nights in Jan 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was a great option for the price range. I would stay again.
Stayed 2 nights in Jan 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

This time no problems. Staff was friendly and helpful as all ways.
Stayed 1 night in Jan 2025

6/10 Okay

Ruben

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Rochel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and clean. Needs were comfy. Hard to get to because of construction. Coffee was not bad
Stayed 2 nights in Oct 2024

8/10 Good

Donald

Stayed 1 night in Jan 2025

6/10 Okay

Katherine

Travelled with family
Disliked: Staff & service
Rooms were small. Only two towels. No washclothes. But appeared to be clean, and was adequate for one night. Breakfast was good and was more than anticipated. But a good bargain for the price.
Stayed 1 night in Jan 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Stayed 1 night in Jan 2025

4/10 Poor

Demetrius

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Woke up cold

The heating unit in the room didn't work properly. It would shift between heating and cooling on a random cycle, so I woke up several times freezing in the night
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon, Knoxville

Business traveller
Liked: Amenities, property conditions & facilities
The staff do an excellent job here. Very professional.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brianna

Stayed 4 nights in Nov 2024

6/10 Okay

Kelly

Travelled with family
Disliked: Amenities
Central to area attractions at a very reasonable rate. Bed was extremely hard and we requested over head bathroom lightbulb be replaced but that never happened (we were there 3 nights).
Stayed 3 nights in Jan 2025

6/10 Okay

Marco

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room was not clean on the time of our arrival. Hair and trash in the bathroom. Walls and floors were dirty. I had to ask the staff to clean my room. The staff were very nice and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Glenda

Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025