Note fondée sur 414 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,9 sur 5
100 % des clients le recommandent
4,8 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

30th Anniversary

Publié le 1 déc. 2024 sur HomeAway
Great location for a quiet relaxing stay! The pool and hot tub were the highlight. The one downfall was that the sofa was broken and needs replaced.
Commentaires de Gestion de l’hôtel
2 déc. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad to hear you had such a lovely time! We're working on getting the part of the sofa fixed, but the company sent us the wrong parts so our team was unable to fix it. We're just waiting on those parts. Thank you for your review.
4 sur 5
par un voyageur

Publié le 24 nov. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
26 nov. 2024 par VrboOwner, Gestion de l’hôtel
We appreciate your review, please feel free to reach out with anything we can do to better the cabin for future guests!
5 sur 5
par un voyageur

Great Stay

Publié le 18 nov. 2024 sur HomeAway
The cabin was perfect for a getaway with the spouse. Only downside is the driveway. Must have 4 wheel drive if it's wet at all.
Commentaires de Gestion de l’hôtel
19 nov. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad to hear you had such a lovely time! We do suggest in the listing to have 4WD or FWD for inclement weather or for new mountain drivers! Thank you for the reminder! Thank you for the review!
5 sur 5
par un voyageur

Great weekend at sweet memories

Publié le 28 oct. 2024 sur HomeAway
Property was as listed, amenities were excellent. We really enjoyed the grounds, the fireplace kept the house warm for the most part and the pool was a neat experience for us. Payton was prompt in responding whenever we had questions.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad to hear you had such a lovely time and really enjoyed the fireplace and pool! Thank you so much for the great review!
5 sur 5
par un voyageur

Great Place!

Publié le 21 oct. 2024 sur HomeAway
My significant other and I had an amazing stay here! The property is beautiful, peaceful, and a great place to recharge. We loved being on the south end of Gatlinburg and the easy access to the parkway. All of the amenities were great. We loved the deck and the hot tub! Would be somewhere we would stay again!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad to hear you had such a lovely time! We love the location because it is so close to all the fun while also feeling so secluded and cozy. Thank you so much for the review!
4 sur 5
par un voyageur

Our 25th anniversary getaway!

Publié le 3 oct. 2024 sur HomeAway
My husband and I stayed five nights. Location was good but wish it was more secluded. We recommend putting a roof over hot tub so it can be more useful in the weather. Deck out back could use some repairs. Lots of trip hazards. Pool itself was nice but the concrete outside the pool could really use some cleaning.Inside the couch was broken and we couldn’t enjoy that area at all. The TVs should have all the same channel access and all three of them were different.For the price it could have been better but we made the best of it.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par VrboOwner, Gestion de l’hôtel
We're glad that you had a great time overall! We'll take a look at the planks and the concrete and see what's going on there! The TV's are smart TV's for people to log into with their streaming services! Thank you for the review!
4 sur 5
par un voyageur

Needs a little bump

Publié le 30 août 2024 sur HomeAway
The cabin was beautiful, however, the furniture was broken, the deck was warped and caused us to trip several times. I think it may need a little bump for future bookers.
Commentaires de Gestion de l’hôtel
31 août 2024 par VrboOwner, Gestion de l’hôtel
We're so glad you had a great time overall! We're working to make sure everything is safe and secure for all guests. New furniture is being discussed as well. The weather hasn't been kind to our furniture we bought last year.. Thank you for the review!
5 sur 5
par un voyageur

Very cozy

Publié le 18 août 2024 sur HomeAway
Our stay was amazing. We really enjoyed the hot tube and pool, and we took advantage of all the free tickets that came with the cabin.
Commentaires de Gestion de l’hôtel
23 août 2024 par VrboOwner, Gestion de l’hôtel
We're so happy to hear your stay was so great! Not much better than a soak in the hot tub after a long day of activities you got free tickets to attend! Thank you for the review!
3 sur 5
par un voyageur

Disappointed

Publié le 12 août 2024 sur HomeAway
I was actually a little disappointed with our stay. This was the first time we stayed in a vrbo. The cabin has a fantastic Wow Factor. Here are my comments: The driveway is a challenge had we not brought a 4 wheel drive vehicle we would not have been able to go up or come down without scraping the bumper. We should have been made aware of that prior to arrival. The living room area was absolutely useless, we could not sit on the broken recliner loveseat, when we tried it flopped open and made getting up impossible. And the other chair is an office chair not comfortable for relaxing. So we sat at the counter on stools or on the bed. The table and chairs were jammed in the area because the boxes with the repair parts for recliner loveseat took up so much space. The bed was uncomfortable for us to sleep, not your fault we are used to plush pillow top mattress. But the big problem with sleeping was the outside lights shinning in all night. It was like sleeping on a runway! We discovered to turn them off you had to walk out to the pool building and turn them off there. And then you had to walk back to the cabin in the pitch black which is dangerous. The pool was great. The shower while beautiful was difficult with the missing floor tile, I actually cut my foot on it while showering.
Commentaires de Gestion de l’hôtel
13 août 2024 par VrboOwner, Gestion de l’hôtel
We're sorry to hear that you felt disappointed with your stay. We do suggest in the listing to bring a 4WD/FWD vehicle in case of inclement weather. We've not heard many complaints about the living room area past the recliner which we're waiting on the repairtech to get to fixing. It does seem like the bed is just a comfort thing, and the pool house light is just meant to be turned off when you're not planning to use the pool house. Thank you for your review, we'll be sending the comments to our staff!
5 sur 5
par un voyageur

Anniversary Weekend

Publié le 29 juill. 2024 sur HomeAway
We enjoyed our time at the cabin. It was a great mix of mountain life with all the amenities.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par VrboOwner, Gestion de l’hôtel
We're so glad that the cabin had everything you needed for your special trip! Thank you for such a great review!