Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great for a couple
Publié le 12 juill. 2024 sur HomeAwayClean space, friendly and detailed host, great outdoor space. We loved the back patio and enjoyed having a fire and hanging out at the table on the back patio. Nice and quiet for the weekdays we were there.
par un voyageur
Unclean Property
Publié le 3 juill. 2024 sur HomeAwayI was excited as I drove up the driveway, but I was quickly disappointed when I walked into the house. The exterior of the house is cute and the neighborhood is nice. As my husband and I walked through the house, it was apparent the place was hardly cleaned, if at all. There were chip crumbs on the couch, a booger on the bathroom wall, what appeared to be a pubic hair in the bathroom sink, ants on the kitchen counter, and several dead insects throughout the house. Based on the website pictures, I was expecting the house to be of a higher caliber but the place was built with the cheapest material you can build with. Given the price, the cheap build is not the gripe rather an observation. The worst of it all was the uncleanliness of the place.
Commentaires de Gestion de l’hôtel
18 juill. 2024 par VrboOwner, Gestion de l’hôtel
Elizabeth, Thank you for taking time to review our property. I was very surprised by this review and disheartened that your stay was not to your liking. As you can see from other reviews we take pride in caring for this property and value each of our guests.
I was also concerned that upon your arrival that we were not contacted to be able to address any concerns or assist you in any way. Me and my team work very hard to serve our guests and it would have been our pleasure to address any concerns. I have reached out to my crew on this issue and we will do a full examination of what happened on your visit which has not been the norm for our many guests. I will reach out to you directly to discuss this and do what we can to ensure an excellent experience for all. - Thank you Glenn Lewis.
par un voyageur
Publié le 29 avr. 2024 sur Expedia
The house was very clean when we arrived. Housekeeping even had music on when we came arrived. After getting settled felt perfectly at home. Spoke to the host several times. Made sure we had all we needed. Checked with us again as we were leaving to make sure we enjoyed our stay. Will definitely book again.
par un voyageur
Anniversary trip
Publié le 27 avr. 2024 sur HomeAwayEverything went smoothly and we had a great trip! The cabin is cute with great views and the screen helps the hot tub to feel private. Owner is still doing renovations but nothing felt undone. Very close to a lot of cute shops and restaurants in Wears Valley.
par un voyageur
Great place to stay
Publié le 30 oct. 2023 sur HomeAwayVery nice place to visit great views and great host
par un voyageur
Just as advertised: perfect
Publié le 28 mars 2023 sur HomeAwayEnjoyed everything about the stay. Place was great
par un voyageur
Great anniversary getaway for two!
Publié le 26 déc. 2022 sur HomeAwayProperty is amazing! Just secluded enough that it’s quiet, but close to Pigeon Forge and Gatlinburg! Views and hot tub were our favorite part. Property owner was very responsive and helpful when we had a little problem.
par un voyageur
Great Location and stay
Publié le 9 nov. 2022 sur HomeAwayMy husband and I stayed here as we traveled the Southeast for a long weekend. It was the perfect spot to not be stuck in the busyness of Gatlinburg but close enough if you wanted to enjoy those attractions. We loved the peaceful area and the easy access to Smokey Mountain National Park as well as other local spots for food and drink! We enjoyed the amazing mountain views and open skies at night to see the stars.
par un voyageur
Great location.
Publié le 19 oct. 2022 sur HomeAwayLocation is great close to both Pigeon Forge and Gatlinburg. House is cute small and good for just 2 people. I do have some complaints though... plumbing was awful. The toilet didnt flush properly and as soon as you start the water for the shower the tub is already filling with water where its clogged. So you basically shower with water filling the tub. Also there were so many gnats in the bathroom around the sink.
Commentaires de Gestion de l’hôtel
19 oct. 2022 par VrboOwner, Gestion de l’hôtel
Audrey,
Thank you for the feedback. I will have the slow drain examined ASAP. I was not aware. I will also have our pest control company look at the gnat issue today. Thank you for bringing this to my attention and I only wish we had known sooner to be able to address this during your stay.
Peace,
Glenn
par un voyageur
Amazing
Publié le 4 oct. 2022 sur HomeAwayIt was a great stay for being our first vacation together
